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Windows 7: BSOD (halmacpi.dll the cause?)

26 Nov 2010   #11
WeirdWolf

Win7
 
 

Would someone recomment me installing/getting vista?


My System SpecsSystem Spec
.
26 Nov 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

We need that actual dump. That was only a text file.
My System SpecsSystem Spec
27 Nov 2010   #13
WeirdWolf

Win7
 
 

Sorry here is the real dump file. I also added something from "system information" it says conflicts...
Thanks for your help.
My System SpecsSystem Spec
.

27 Nov 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Doe you get the BSOD's when you play any game or mainly when you play Starcraft? Your dump indicates SC2.exe, Starcraft, triggered the crash; but the dump blames hardware as the cause. Is your Starcraft a cracked copy? If so uninstall it; the crack for Starcraft creates problems.
Quote:
Error code 8E, KERNEL_MODE_EXCEPTION_NOT_HANDLED. Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.20738.x86fre.win7_ldr.100618-1621
Machine Name:
Kernel base = 0x82a4b000 PsLoadedModuleList = 0x82b94890
Debug session time: Fri Nov 26 11:15:50.362 2010 (GMT-5)
System Uptime: 0 days 1:13:49.032
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c000001d, 82ac8f37, 807e4edc, 0}

Probably caused by : hardware ( nt!KiTimerExpiration+45 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 82ac8f37, The address that the exception occurred at
Arg3: 807e4edc, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KiTimerExpiration+45
82ac8f37 df              ???

TRAP_FRAME:  807e4edc -- (.trap 0xffffffff807e4edc)
ErrCode = 00000000
eax=000400d2 ebx=00000808 ecx=807c5a54 edx=00000000 esi=807c4120 edi=00000000
eip=82ac8f37 esp=807e4f50 ebp=807e4fac iopl=0         nv up di ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010086
nt!KiTimerExpiration+0x45:
82ac8f37 df              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  SC2.exe

CURRENT_IRQL:  2

MISALIGNED_IP: 
nt!KiTimerExpiration+45
82ac8f37 df              ???

LAST_CONTROL_TRANSFER:  from 82ac74ce to 82ac8f37

FAILED_INSTRUCTION_ADDRESS: 
nt!KiTimerExpiration+45
82ac8f37 df              ???

STACK_TEXT:  
807e4fac 82ac74ce 00045506 a0cbfd34 00000000 nt!KiTimerExpiration+0x45
807e4ff4 82ac6c9c a0cbfce4 00000000 00000000 nt!KiRetireDpcList+0xcb
807e4ff8 a0cbfce4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
WARNING: Frame IP not in any known module. Following frames may be wrong.
82ac6c9c 00000000 0000001a 00d6850f bb830000 0xa0cbfce4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTimerExpiration+45
82ac8f37 df              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiTimerExpiration+45

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  IP_MISALIGNED

BUCKET_ID:  IP_MISALIGNED

Followup: MachineOwner
---------
I see that you have not uninstalled Avira. Avira is known to cause BSOD's on some Win 7 systems and one of the Avira drivers is outdated. Completely uninstall Avira. Download and use Revo Uninstaller (free). Download and install Microsoft Security Essentials in place of Avira and make sure Windows Firewall is turned on. Here is the outdated Avira driver:
Quote:
ssmdrv.sys Tue May 05 06:05:18 2009 - ssmdrv.sys - AVIRA SnapShot Driver
At this point, I do not see a need to install Vista.
My System SpecsSystem Spec
27 Nov 2010   #15
WeirdWolf

Win7
 
 

Okay deinstalled every remaining fragments of avir now and I installed win7 64bit (used win7 32 before). I still got a crash. I did everything I could do, I also installed starcraft2 with another retail copy of my friend this time. There is nothing on this windows aside from sc2 winrar and it still crashes. This is very frustating I cannot count the hours I wasted trying to solve this problem, I am about to throw this "new" pc out of the window. Starcraft2 worked on this pc for 3 months and suddenly the crashes started.
I did memtest and prime95 again without any errors. Do you think it is a hardware problem, what could be broken? I already went to the shop a few weeks ago they tested some benchmarks and said they couldn't find anything.

I have no other games aside from starcraft2 and starcraft2 is pretty pcfriendly/polished and like I said it worked for 3 months.

PS: the pc seems a little bit louder, but that could just be my immagination... the temerature is okay though.

Here is the first crash I got from win7 64, it looks a little bit different. I was never so mad system like I am now!
My System SpecsSystem Spec
27 Nov 2010   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote:
Error code, UNEXPECTED_KERNEL_MODE_TRAP. Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02859000 PsLoadedModuleList = 0xfffff800`02a96e50
Debug session time: Sat Nov 27 14:36:35.462 2010 (GMT-5)
System Uptime: 0 days 1:23:24.303
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff800028d7b9c}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+38c659 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff800028d7b9c

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  SC2.exe

CURRENT_IRQL:  d

LAST_CONTROL_TRANSFER:  from fffff800028ca469 to fffff800028caf00

STACK_TEXT:  
fffff880`02f69ce8 fffff800`028ca469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02f69cf0 fffff800`028c8932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f69e30 fffff800`028d7b9c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`05ff3ff0 fffff880`04b8e659 : fffff880`04bc4308 fffff8a0`08afeb68 fffffa80`03d11040 fffffa80`047a8010 : nt!KiSecondaryClockInterrupt+0x12c
fffff880`05ff4188 fffff880`04bc4308 : fffff8a0`08afeb68 fffffa80`03d11040 fffffa80`047a8010 fffff880`05ff4430 : atikmdag+0x38c659
fffff880`05ff4190 fffff8a0`08afeb68 : fffffa80`03d11040 fffffa80`047a8010 fffff880`05ff4430 fffffa80`047a8010 : atikmdag+0x3c2308
fffff880`05ff4198 fffffa80`03d11040 : fffffa80`047a8010 fffff880`05ff4430 fffffa80`047a8010 fffff880`04bc4986 : 0xfffff8a0`08afeb68
fffff880`05ff41a0 fffffa80`047a8010 : fffff880`05ff4430 fffffa80`047a8010 fffff880`04bc4986 fffffa80`04093988 : 0xfffffa80`03d11040
fffff880`05ff41a8 fffff880`05ff4430 : fffffa80`047a8010 fffff880`04bc4986 fffffa80`04093988 0000000f`11628000 : 0xfffffa80`047a8010
fffff880`05ff41b0 fffffa80`047a8010 : fffff880`04bc4986 fffffa80`04093988 0000000f`11628000 fffff8a0`00aee540 : 0xfffff880`05ff4430
fffff880`05ff41b8 fffff880`04bc4986 : fffffa80`04093988 0000000f`11628000 fffff8a0`00aee540 fffff880`04cefb48 : 0xfffffa80`047a8010
fffff880`05ff41c0 fffffa80`04093988 : 0000000f`11628000 fffff8a0`00aee540 fffff880`04cefb48 000118d0`000004fe : atikmdag+0x3c2986
fffff880`05ff41c8 0000000f`11628000 : fffff8a0`00aee540 fffff880`04cefb48 000118d0`000004fe fffffa80`039f3078 : 0xfffffa80`04093988
fffff880`05ff41d0 fffff8a0`00aee540 : fffff880`04cefb48 000118d0`000004fe fffffa80`039f3078 fffff880`04cefb48 : 0xf`11628000
fffff880`05ff41d8 fffff880`04cefb48 : 000118d0`000004fe fffffa80`039f3078 fffff880`04cefb48 fffff880`07120000 : 0xfffff8a0`00aee540
fffff880`05ff41e0 000118d0`000004fe : fffffa80`039f3078 fffff880`04cefb48 fffff880`07120000 fffffa80`047a8010 : atikmdag+0x4edb48
fffff880`05ff41e8 fffffa80`039f3078 : fffff880`04cefb48 fffff880`07120000 fffffa80`047a8010 fffffa80`04093958 : 0x118d0`000004fe
fffff880`05ff41f0 fffff880`04cefb48 : fffff880`07120000 fffffa80`047a8010 fffffa80`04093958 fffff8a0`08afeb68 : 0xfffffa80`039f3078
fffff880`05ff41f8 fffff880`07120000 : fffffa80`047a8010 fffffa80`04093958 fffff8a0`08afeb68 fffff8a0`00aee540 : atikmdag+0x4edb48
fffff880`05ff4200 fffffa80`047a8010 : fffffa80`04093958 fffff8a0`08afeb68 fffff8a0`00aee540 00000000`00000000 : 0xfffff880`07120000
fffff880`05ff4208 fffffa80`04093958 : fffff8a0`08afeb68 fffff8a0`00aee540 00000000`00000000 fffffa80`04093040 : 0xfffffa80`047a8010
fffff880`05ff4210 fffff8a0`08afeb68 : fffff8a0`00aee540 00000000`00000000 fffffa80`04093040 fffff800`02a59730 : 0xfffffa80`04093958
fffff880`05ff4218 fffff8a0`00aee540 : 00000000`00000000 fffffa80`04093040 fffff800`02a59730 fffff880`02f63180 : 0xfffff8a0`08afeb68
fffff880`05ff4220 00000000`00000000 : fffffa80`04093040 fffff800`02a59730 fffff880`02f63180 00000000`00000001 : 0xfffff8a0`00aee540


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+38c659
fffff880`04b8e659 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+38c659

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc78ea1

FAILURE_BUCKET_ID:  X64_0x7f_8_atikmdag+38c659

BUCKET_ID:  X64_0x7f_8_atikmdag+38c659

Followup: MachineOwner
---------
I see one out of date driver.
Quote:
L1E62x64.sys Thu Jun 11 02:45:22 2009 - Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20) OEM - none at http://www.atheros.com/pt/index.html
Do you use Ethernet or Wireless? If you use wireless, you can rename this driver from .sys to .old. Reboot and it will not load. Navigate to C:\Windows\System32\Drivers and locate L1E62x64.sys. If you use Ethernet, you may have to upgrade to a new Ethernet Adapter.
My System SpecsSystem Spec
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 BSOD (halmacpi.dll the cause?)




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