Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Web Cam

18 Nov 2010   #1

Windows 7 64
Web Cam


I have a Sony Vaio with a built in Web cam that started not working today. Neither the utility that came with it or Skype could connect with it. Then I got a BSOD that said IRQL NOT LESS OR EQUAL.

Here's the data I got

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880017185D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:


My System SpecsSystem Spec
18 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Welcome to SF, Max.

First please do the following:

BSOD Posting Instructions

My System SpecsSystem Spec
18 Nov 2010   #3

Windows 7 64

Okay thanks. I have Windows 7 x64 that was OEM. I bought the Vaio in December 2009.
My System SpecsSystem Spec

18 Nov 2010   #4

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Update your video driver:
Driver c:\windows\system32\drivers\nvlddmkm.sys (, 11.03 MB (11,563,296 bytes), 8/18/2009 1:52 PM)

Update your network controller:
Driver c:\windows\system32\drivers\yk62x64.sys (, 384.00 KB (393,216 bytes), 8/18/2009 1:51 PM)

Update your Atheros Wireless Lan driver:
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+4c0c7 )
My System SpecsSystem Spec
19 Nov 2010   #5

Windows 7 64

Thanks for the assistance. The last driver update got rid of a problem I had with the Virtual Wifi Miniport adapter, but I could get the NVIDIA driver to work. When tried via device manager, it said it was up to date and when I tried via the NVIDIA website it said it could not find compatible software when I tried to install it. And the webcam is still not working. Any ideas?
My System SpecsSystem Spec
20 Nov 2010   #6

Windows 7 Ultimate 64-Bit

Uninstall the webcam from device manager and reboot. it will be listed in Imaging devices!
My System SpecsSystem Spec

 Web Cam

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:58.
Twitter Facebook Google+