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#1
BSOD Spontaneously
Hi there,
Sorry to make my first post at this forum a help request. Found the forum when looking for causes of my wife's laptop BSODing.
Computer : Hewlett Packard dv7 laptop
OS : Windows7 Home Premium x64. It is still the originally installed OEM version that was on the laptop to begin with.
Age : Brand new from Harvey Norman. Now about 5 months old. (Have never reinstalled the OS. It is as it was when we bought it - other than installed software. AVG antivirus. Zonealarm as the firewall component only)
The laptop just spontaneously intermittently BSODs. I tried using some other analysis tools but it showed the culprit as ntoskrnl. I'm guessing there is another cause but I dont have the skill/knowledge to interpret the minidump files.
I have run the BSOD Dump & System File Collection app and Perfmon and have attached the output files to this message.
Any ideas on what might be causing it? Really appreciate any help :)
Thanks,
Blooper