Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random blue screens

19 Nov 2010   #1
Pixie1

Windows 7 Ultimate x64
 
 
Random blue screens

This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

Here is my Windows_NT6_BSOD_jcgriff2 folder:

Attachment 115689


Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, before I used Windows XP
- an OEM or full retail version? Retail

- What is the age of system (hardware)? About 1.5 years
- What is the age of OS installation Only about 1 month since I last reformatted.


My System SpecsSystem Spec
.
19 Nov 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, Pixie.

Your Realtec driver is older...
Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 1/03/2009 11:05 PM)

But your wireless Netgear adapter is lethally old:
Driver c:\windows\system32\drivers\mrvw13c.sys (1.0.0.52, 239.00 KB (244,736 bytes), 3/05/2007 8:11 AM)

Please update both.

Now looking at your dmp files...

**EDIT**

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

My System SpecsSystem Spec
19 Nov 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Pixie1 View Post
This has happened 3 times now in the past few days, the first two times I was playing a game and the last time I was only chatting on MSN and watching a movie.

Here is my Windows_NT6_BSOD_jcgriff2 folder:

Attachment 115689


Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, before I used Windows XP
- an OEM or full retail version? Retail

- What is the age of system (hardware)? About 1.5 years
- What is the age of OS installation Only about 1 month since I last reformatted.

Ok the first problem you should tackle is sptd.sys


1-SPTD.SYS a huge BSOD cause used by daemon tools and alcohol1220

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Let us know if the problems continue.


Ken J
My System SpecsSystem Spec
.

19 Nov 2010   #4
Pixie1

Windows 7 Ultimate x64
 
 

Thanks for the welcome Lemur :)

I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
My System SpecsSystem Spec
20 Nov 2010   #5
Pixie1

Windows 7 Ultimate x64
 
 

I uninstalled the Netgear Adapter since it isnt being used, and updated my Realtec Drivers to the latest ones.. I also uninstalled SPTC.. I will get write back here if this didn't fix my problems :)
My System SpecsSystem Spec
20 Nov 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by Pixie1 View Post
Thanks for the welcome Lemur :)

I don't actually use the Netgear Driver because I am connected to the internet by ethernet. So I actually have that disabled... Could it still be a problem?

I will update my realtec driver now and get rid of Alcohol and SPTD!! Thanks guys.
The best way to disable a driver and be sure that it does not cause problems is to go to the driver location. Change the extension from .sys(or whatever) to .bup
My System SpecsSystem Spec
Reply

 Random blue screens




Thread Tools




Similar help and support threads
Thread Forum
Random Blue Screens
Hi all, at least once a day i get a bluescreen randomly. I changed Video Card recently, but the problem persists. It happens more often when i play games. I took a screenshot (with cellphone) of the error. Downloaded dm log collector and started it. Just tell me which files do you need and i'll...
BSOD Help and Support
Random BLue screens
here is my analyses someone please help
BSOD Help and Support
seemingly random blue screens and random codes
Hi ive recently been have a lot of random bsod and have been randomly freezing and restarting my system specs are os-Windows 7 Home Premium 64bit cp-AMD Phenom(tm) II X4 970 Processor x4 motherboard-asus m4a87td evo 870 crossfire ddr3 am3 usb 3.o sata 3 amd memory-4gb (2gbx4) ddr3/1333MHz Dual...
BSOD Help and Support
Random Blue Screens
Recently got new computer and it has been getting lot of blue screens. They show up very randomly as far as I can tell, sometimes when browsing web, sometimes when playing games. My Operating system is Windows 7 64-bit, and it is the orginal operating system on the computer. It came...
BSOD Help and Support
Random Blue Screens
I contacted this forum some time ago with repeated BSODs, which always cite ntsokrnl.exe+7040. I recently changed my motherboard, and the BSODs are still with me, exactly as before. I enclose the latest minidump. I would be eternally grateful if you guys could help me sort this out. In my research...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:14.
Twitter Facebook Google+