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Windows 7: BSOD and one memory stick unseen after upgrade..

20 Nov 2010   #1

Windows 7 Pro 64bit
BSOD and one memory stick unseen after upgrade..

Recently I updated my Triple Channel Corsair 6 GB, (3 x 2048MB) DDR3, 1333MHz, with the same kit of 6gb memory sticks, and win 7 suddenly - now and then - starts to enter in BSOD. It has happened twice today, and once it just freezed. When i boot sometimes it only recognizes 10gb`s of RAM, sometimes the whole 12gbs. I attach the small .dmp. Thanks for help.

My System SpecsSystem Spec
20 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Welcome to SF, duajisin,

Usually, we request bsod uploads as follows:

BSOD Posting Instructions

However, looking at the one dmp, I see two issues:

1. It crashed due to mmc.exe - that's your memory management console.



Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:

I think you have a bad memory stick. Remove the sptd per instructions. Next remove one memory stick and test. If you still have problems, replace and remove the second memory stick. Problems? Then the third memory stick.

You can run memtest86+ to test memory.

Memtest 86+

Let us know how things are after following all these steps. Good luck!
My System SpecsSystem Spec
20 Nov 2010   #3

Windows 7 Pro 64bit

Thank you very much for the quick answer,
i apologize for the upload - i am/was desperate.
Running the tests and checking back.
My System SpecsSystem Spec


 BSOD and one memory stick unseen after upgrade..

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