blue screen error in my new lap


  1. Posts : 3
    Windows 7 home premium 64-bit (6.1, build 7600)
       #1

    blue screen error in my new lap


    Hello
    this's the error blue screen that i get every 15 mins of using my new lap ( Toshiba L-505 ) ... i attached the minidump file content to this thread


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 10241
    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004969028
    BCP3: 00000000B2000000
    BCP4: 0000000000030005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\102210-19016-01.dmp
    C:\Users\Remo\AppData\Local\Temp\WER-71074-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Code:
     ading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, fffffa80068e0028, b2000000, 30005}
    Probably caused by : hardware
    Followup: MachineOwner
    ---------
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80068e0028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000030005, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  avp.exe
    CURRENT_IRQL:  f
    STACK_TEXT:  
    fffff880`02fdba58 fffff800`0340d903 : 00000000`00000124 00000000`00000000 fffffa80`068e0028 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`02fdba60 fffff800`02fa5593 : 00000000`00000001 fffffa80`06b27ce0 00000000`00000000 fffffa80`06b27d30 : hal!HalBugCheckSystem+0x1e3
    fffff880`02fdbaa0 fffff800`0340d5c8 : 00000000`00000728 fffffa80`06b27ce0 fffff880`02fdbe30 fffff880`02fdbe00 : nt!WheaReportHwError+0x263
    fffff880`02fdbb00 fffff800`0340cf1a : fffffa80`06b27ce0 fffff880`02fdbe30 fffffa80`06b27ce0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`02fdbc50 fffff800`0340cdd5 : 00000000`00000004 00000000`00000001 fffff880`02fdbeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`02fdbc90 fffff800`03400e88 : 00000000`00000008 00000000`02d7e738 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`02fdbcc0 fffff800`02e8dfec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`02fdbcf0 fffff800`02e8de53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`02fdbe30 fffff800`03171d59 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`08f43a90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtSetInformationFile+0x39
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    Followup: MachineOwner
    ---------
    Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
      My Computer


  3. Posts : 3
    Windows 7 home premium 64-bit (6.1, build 7600)
    Thread Starter
       #3

    thx alot


    thx alot for this fast reply .. hope i find the solution in that page
    thx again
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Just take your time
    Ask questions
    and you will be good
    Start with memory.
    Download memtest86 and test RAM
    www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:15.
Find Us