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Windows 7: BSOD Message: Stop 0x0000003B

20 Nov 2010   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dg4540 View Post
the same two folders appear
When set to a full dump the resultant DMP file wold b e in c:\windows and be called MEMORY.dmp. You might not be able to searh on it because that folder is often not indexed.


My System SpecsSystem Spec
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20 Nov 2010   #12
dg4540

Windows 7 Home Premium 64bit OEM
 
 

Thanks CarlTR6 I will do just that, on a side note I know about the outdated drivers when I had my crash on Nov 14 all of my drivers were up to date, but u really might have something with the symantec thing, but I will update if I have any more problems, I really thank you for helping me.
My System SpecsSystem Spec
20 Nov 2010   #13
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are very welcome, dg. Cyberlink is a known problem as is Easy Saver. And I suspect Norton and Sygate are causing you trouble, too, especially since the driver is out of date.

Just to explain, the magic date for third party drivers for Win 7 is July 13, 2009 or later. Anything dated prior to July 13, 2009 is outdated. That said, there are some 2009 drivers, Vista drivers, that run well with Win7. Some manufactures have not created Win 7 drivers for their older products. They prefer to sell new hardware/software rather than updated their older products. Planned obsolescence.
My System SpecsSystem Spec
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20 Nov 2010   #14
dg4540

Windows 7 Home Premium 64bit OEM
 
 

I have done the above if I have any problems I will post an update to this forum, hopefully everything is good. Thanks CarlTR6 for helping me I am really thankful for people like u! Thanks again and have a great day!
My System SpecsSystem Spec
21 Nov 2010   #15
CarlTR6

Windows 7 Ultimate 32 bit
 
 

YOu are very welcome and I hope your problem is solved.
My System SpecsSystem Spec
22 Nov 2010   #16
dg4540

Windows 7 Home Premium 64bit OEM
 
 

Okay, I have finally figured out when my computer auto restarts. It only happens when I'm watching Hulu on full screen. Last night I was watching Hulu and paused it for maybe 5 to 10 min while I finished up a couple of things, I starting playing the video and about maybe 10 min later my PC just shut down & restarted, there was no BSOD it just restarted on its own. I dl CPUID to check my temps to see if it was maybe o'heating while i watched other videos on hulu but nothing, it worked like a champ & temps were around 35c I think. Does any one have any suggestions on what would cause my auto restart while watching Hulu. And come to think about it my last BSOD that happened I was watching Hulu maybe I should've said that earlier but it had slipped my mind (sorry ) That BSOD cause my OS to be erased thats y I was unable to upload any Memory.dmp files but I did write down the stop code. P.S. I have updated my sys specs if you wanna take a look to try and help me out. Thanks in advance!
My System SpecsSystem Spec
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 BSOD Message: Stop 0x0000003B




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