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Windows 7: 1.Recurring Blue Screens. 2. System hangs alot while browsing

23 Nov 2010   #1

Windows 7 Professional 64 bit
1.Recurring Blue Screens. 2. System hangs alot while browsing

Hi, This is a new build I put together a little over a month ago. The system runs great except for the numerous times I get BSODs for no good reason and web browsing (IE and Firefox) halts the system to the point that the Task Manager won't even work.

Here are my components:

OS: Windows Professional 64 bit
Case: Cooler Master Cosmos 1000 RC-1000
PSU: SeaSonic X750 Gold 750W ATX12V V2.3/EPS 12V V2.91
MOBO: Gigabyte GA-X58A-UD3R, latest bios FB18
CPU: Intel Core i7-980X
GPU: Quadro 5000
RAM: Kingston HyperX 12GB (3 x 4GB) 240-Pin DDR3 (recommended by MOBO manufacturer)
Hardrives: (2) Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM set as RAID 0. This is for the OS and Software
(2) SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 set as RAID 1. This is for work Files and Projects.
Tablet: Wacom Intuous GD-0608-U
Monitor: Dell U2410
Webcam: Philips SPC900NC
Printer: Epson R280

Also, I haven't done any overclocking.

I use this system for work (FX and Motion Graphics)

I don't have any clues as to why I'm getting the BSODs. The only thing I can think of is that the GPU, Quadro 5000 is pretty new to the market, and the drivers are not developed well. However I see other people with different GPUs getting the same problem in the forums. Maybe it's the MOBO, and should change the voltage settings (read in the forums), but I don't know how to change the voltage or how to change it to the right amount.

For the web browsing I would like to say it's Flash related, maybe it's not optimized for 64bit. It seems that everytime I have problems with the browsers, it's because I'm at a site that has Flash content. But then again, I was on Craigslist the other night and it happened again. For some reason when the crashes are browser related, the Task Manager is pretty much useless as it never comes on. That was never the problem with XP, I wish that was addressed in a patch.

I appreciate the forum's help on this.


My System SpecsSystem Spec
24 Nov 2010   #2
Microsoft MVP


MSINFO32 blames NETIO.sys in 2 BSOD's. Most likely it's either your networking drivers or your Norton Internet Security that's the problem there.

Please update your networking drivers for your Realtek PCIe GBE Family Controller, then do the following with Norton:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

It is possible that the following older drivers may be causing your problems.
Please either REMOVE or Update the older drivers listed below.
DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also, DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.

The most common drivers are located on this page: Driver Reference
If you can't find the driver, post back and we'll see what we can find.

Here's the older drivers that were found in the memory dump files:

PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D)
 - Sonic CD/DVD driver (used by many different CD/DVD programs)
  - Driver Reference
 wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)
 - Wacom(tablet) Mouse Filter
  - Driver Reference
 camdrv42.sys Mon Apr 23 08:44:10 2007 (462CAA1A)
 - Philips SPC 900NC PC Camera
  - Driver Reference
 adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
 - Adobe File System Filter driver
  - Driver Reference

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov 20 18:03:10.446 2010 (UTC - 5:00)
System Uptime: 0 days 0:06:21.476
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`03083af4
My System SpecsSystem Spec

 1.Recurring Blue Screens. 2. System hangs alot while browsing

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