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Windows 7: bluescreens/stack dumps/memory errors/bad image errors

23 Nov 2010   #1

Windows 7 Professional x64
bluescreens/stack dumps/memory errors/bad image errors


I've had nothing but great luck with Windows 7 and my current computer for almost a year.

A couple weeks ago, however, I started getting intermittent, and seemingly random stop screens. There seems to be no pattern to the blue screens; sometimes I'll be gaming or sometimes the computer will be idle when it happens.

In addition to the stop screens, in some applications I have also had errors pop up in programs involving the term 'bad image' and the dbghelp.dll file. I replaced the dbghelp.dll file using the method described here: Debug Help Library (Windows)

Following those instructions and installing the software advised did nothing to fix the problem.

I've also noted that the user interface freezes briefly every so often, and then begins to work again. This happens in various programs like Adobe Photoshop and my amazon s3 browser, but also just on the windows desktop.

Randomly, also, various programs stop working and close.

Here is a link to the dump file info (both large and mini dump files), and a screen shot of the 'bad image' error (sorry for the file size):

I wouldn't consider myself a 'power user' and I don't over clock or do any other enthusiast activities.

Other things I've done to try and resolve this problem:
  • I have removed all items from the startup in msconfig.
  • I've removed any and all unnecessary applications.
  • I've scanned for viruses using Malware Bytes, AVAST and Microsoft Security Essentials. No viruses have been found.
  • I've checked to make sure my computer isn't overheating in any way; it isn't.

My computer is set up as follows:
  • Windows 7 Professional 64bit with ALL latest windows updates
  • Intel Core 2 Quad Q9550 Yorkfield 2.83GHz LGA 775 95W Quad-Core Desktop Processor
  • GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
  • EVGA GeForce GTS 250 1GB 256-bit GDDR3 PCI Express 2.0
  • 4gigs of high performance DDR2 memory, not sure what kind.
  • System drive is two 250gig drives in stripe RAID using the motherboard's onboard RAID

Just trying to be as specific as possible.

If you need any further information, let me know and I will provide it.

I'm lost on this. I just want to get back to work... PLEASE HELP :)


My System SpecsSystem Spec
23 Nov 2010   #2

Windows 10 Pro x64, Arch Linux

My System SpecsSystem Spec
23 Nov 2010   #3

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Welcome Jim
Have faith we will help
My System SpecsSystem Spec

23 Nov 2010   #4

Windows 7 Professional x64

Latest Dump
My System SpecsSystem Spec
23 Nov 2010   #5

Windows 7 Professional x64

Also, beyond the most recent dump, just to be thorough although most of this is in my initial post:

Windows 7 64bit Professional OEM edition (OEM System Builder copy ordered from newegg)
Only OS to ever be installed on system; was a clean install with full format.

No hardware in the system older than 1/4/2010.
OS has been installed since that date, I believe; perhaps shortly after.
My System SpecsSystem Spec
24 Nov 2010   #6

Windows 7 Professional x64

I'm reaching the point of desperation. I've googled, binged fought to try and figure this out. I'm still at a loss. I haven't changed anything with this system. I don't know what is causing this.
My System SpecsSystem Spec
24 Nov 2010   #7

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

STOP 0x0000001A: MEMORY_MANAGEMENT Usual causes: Device driver, memory, kernel
icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp9_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\110810-34741-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c5c000 PsLoadedModuleList = 0xfffff800`02e99e50
Debug session time: Tue Nov  9 00:03:44.541 2010 (GMT-5)
System Uptime: 0 days 0:00:24.460
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, fffffa80026558a0, ffff, 0}
Probably caused by : win32k.sys ( win32k!EngUnmapFontFileFD+8a )
Followup: MachineOwner
1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa80026558a0
Arg3: 000000000000ffff
Arg4: 0000000000000000
Debugging Details:
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  csrss.exe
LAST_CONTROL_TRANSFER:  from fffff80002d3ff9e to fffff80002ccc740
fffff880`03a121b8 fffff800`02d3ff9e : 00000000`0000001a 00000000`00041790 fffffa80`026558a0 00000000`0000ffff : nt!KeBugCheckEx
fffff880`03a121c0 fffff800`02cffdf9 : 00000000`00000000 00000000`0186dfff fffff900`00000000 fffff900`c00aa0fc : nt! ?? ::FNODOBFM::`string'+0x33906
fffff880`03a12380 fffff800`02fe51d0 : fffffa80`071c1e70 0007ffff`00000000 fffffa80`0679bf90 fffffa80`0679bf90 : nt!MiRemoveMappedView+0xd9
fffff880`03a124a0 fffff960`0010855a : fffff900`00000000 fffff900`c0099338 00000000`00000001 00000000`00000001 : nt!MiUnmapViewOfSection+0x1b0
fffff880`03a12560 fffff960`0010a605 : fffff900`c0099330 fffffa80`071c64d0 fffff900`c0099330 00000000`00000001 : win32k!EngUnmapFontFileFD+0x8a
fffff880`03a125c0 fffff960`000a4e96 : fffff900`c0081000 fffff900`c0081000 00000000`00000020 00000000`00000104 : win32k!PUBLIC_PFTOBJ::bLoadFonts+0x915
fffff880`03a126f0 fffff960`000a4ce8 : 00000000`00000000 fffff900`c00a9bb0 fffff900`c00a8490 00000000`0000007f : win32k!PUBLIC_PFTOBJ::bLoadAFont+0xa6
fffff880`03a12770 fffff960`000a4a1e : fffff8a0`01195f70 00000000`00000012 fffff960`00000000 00000000`ffffffff : win32k!ParseFontLinkEntry+0x3a8
fffff880`03a12830 fffff800`02fff8b6 : fffff960`00374660 00000000`c0000023 fffff8a0`01195f70 fffff8a0`01195ea6 : win32k!BuildAndLoadLinkedFontRoutine+0x9e
fffff880`03a12870 fffff800`03007570 : 00000000`00000000 00000000`00000002 fffff960`00374660 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x1542a
fffff880`03a128f0 fffff960`000a6a04 : 00000000`00000208 fffff900`c0097df0 fffff900`c0088700 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x22f14
fffff880`03a129c0 fffff960`000a683c : 00000000`00000000 00000000`00000208 00000000`00000088 00000000`0000007f : win32k!BuildAndLoadLinkedFontRoutine+0x140
fffff880`03a12a00 fffff960`000a6599 : 00000000`00000000 fffff880`03a12c60 00000000`0000004c 00000000`00000000 : win32k!BuildAndLoadLinkedFontRoutine+0x3c8
fffff880`03a12aa0 fffff960`000a5755 : 00000000`000004e4 fffff880`03a101b5 00000000`000030fb 00000000`00000000 : win32k!bInitializeEUDC+0x1b9
fffff880`03a12af0 fffff960`000a5814 : fffffa80`00000000 ffffffff`80000360 fffffa80`04322b30 000007fe`fd0de740 : win32k!InitializeGreCSRSS+0x289
fffff880`03a12ba0 fffff800`02ccb993 : fffffa80`071c0b60 00000000`001f0003 00000000`00000007 fffff880`03a12c01 : win32k!NtUserInitialize+0xa0
fffff880`03a12be0 000007fe`fd0733da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001ef938 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd0733da
fffff960`0010855a 48837c242800    cmp     qword ptr [rsp+28h],0
SYMBOL_NAME:  win32k!EngUnmapFontFileFD+8a
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  win32k.sys
FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!EngUnmapFontFileFD+8a
BUCKET_ID:  X64_0x1a_41790_win32k!EngUnmapFontFileFD+8a
Followup: MachineOwner
1: kd> lmtsmn
start             end                 module name
fffff880`04330000 fffff880`0436e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`0102f000 fffff880`01086000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02e57000 fffff880`02ee1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043b4000 fffff880`043ca000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013d1000 fffff880`013dc000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0139e000 fffff880`013a7000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`013a7000 fffff880`013d1000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01643000 fffff880`0164a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04171000 fffff880`04182000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02cf7000 fffff880`02d83000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`00fe4000 fffff880`00ffc000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`01630000 fffff880`01641000   btusbflt btusbflt.sys Thu Apr 08 21:11:36 2010 (4BBE7EC8)
fffff880`04a28000 fffff880`04a45000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`017d3000 fffff880`017fd000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d2e000 fffff880`00dee000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`04046000 fffff880`04058000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`01600000 fffff880`01630000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cd0000 fffff880`00d2e000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01653000 fffff880`016c6000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`043a4000 fffff880`043b4000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04a45000 fffff880`04a53000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`040d0000 fffff880`04153000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04a72000 fffff880`04a75280   danew    danew.sys    Tue Dec 01 00:03:07 2009 (4B14A38B)
fffff880`04153000 fffff880`04171000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`040c1000 fffff880`040d0000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04a00000 fffff880`04a22000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04a53000 fffff880`04a66000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`010b2000 fffff880`011d0000   dump_iaStorV dump_iaStorV.sys Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`04a66000 fffff880`04a72000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`10cc9000 fffff880`10dbd000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`016d7000 fffff880`016e1000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`018e0000 fffff880`0192a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04397000 fffff880`043a4000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02c13000 fffff800`02c5c000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`042da000 fffff880`042fe000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04b5f000 fffff880`04bbb000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`04a84000 fffff880`04a9d000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`02e0e000 fffff880`02e1f000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04a9d000 fffff880`04aa5080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`04a76000 fffff880`04a84000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`019da000 fffff880`019e3000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01280000 fffff880`0139e000   iaStorV  iaStorV.sys  Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`041a8000 fffff880`041be000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`10014000 fffff880`10023000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`02e00000 fffff880`02e0e000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bad000 fffff800`00bb7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`02fb0000 fffff880`02ff3000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`018b5000 fffff880`018e0000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04a22000 fffff880`04a27200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`00c78000 fffff880`00cbc000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`041ef000 fffff880`041fd000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`10023000 fffff880`10032000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04aa8000 fffff880`04ab5000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e73000 fffff880`00e8d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0141a000 fffff880`01447000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`013ee000 fffff880`013f9000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01086000 fffff880`01090000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`00c00000 fffff880`00c5e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`040b6000 fffff880`040c1000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`019c8000 fffff880`019da000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016e1000 fffff880`017d3000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043ee000 fffff880`043fa000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04200000 fffff880`0422f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04b4a000 fffff880`04b5f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02f55000 fffff880`02f64000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02ee1000 fffff880`02f26000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01855000 fffff880`018b5000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`00fd3000 fffff880`00fe4000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`040aa000 fffff880`040b6000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c5c000 fffff800`03238000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0144b000 fffff880`015ee000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019f1000 fffff880`019fa000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10cc7000 fffff880`10cc8180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`10035000 fffff880`10cc6e00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`02f2f000 fffff880`02f55000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`0437a000 fffff880`04397000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`0109d000 fffff880`010b2000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e8d000 fffff880`00ec4000   PCGenFAM PCGenFAM.sys Wed Sep 22 05:52:12 2010 (4C99D1CC)
fffff880`00f7b000 fffff880`00fae000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e63000 fffff880`00e73000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`10de4000 fffff880`10df8380   pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffff880`016c6000 fffff880`016d7000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`10000000 fffff880`10009000   PdiPorts PdiPorts.sys Wed Jun 04 20:59:17 2008 (48473A65)
fffff880`04bbb000 fffff880`04bf8000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cbc000 fffff880`00cd0000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01260000 fffff880`0126be00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`043ca000 fffff880`043ee000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0422f000 fffff880`0424a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0424a000 fffff880`0426b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`10dca000 fffff880`10de4000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04059000 fffff880`040aa000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`10009000 fffff880`10014000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`0164a000 fffff880`01653000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`013dc000 fffff880`013e5000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`013e5000 fffff880`013ee000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0198e000 fffff880`019c8000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`042fe000 fffff880`04330000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`01000000 fffff880`0102f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0436e000 fffff880`0437a000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02f64000 fffff880`02f81000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01986000 fffff880`0198e000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0426b000 fffff880`0426c480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01a03000 fffff880`01c00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`02e4a000 fffff880`02e57000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02e2c000 fffff880`02e4a000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02f9c000 fffff880`02fb0000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04182000 fffff880`041a8000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`041be000 fffff880`041d0000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04ad0000 fffff880`04aed000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`041d0000 fffff880`041ef000   usbcir   usbcir.sys   Mon Jul 13 20:06:36 2009 (4A5BCC0C)
fffff880`04aa6000 fffff880`04aa7f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`042c9000 fffff880`042da000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04af0000 fffff880`04b4a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04273000 fffff880`042c9000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04ab5000 fffff880`04ad0000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`10dbd000 fffff880`10dca000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`01090000 fffff880`0109d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`015ee000 fffff880`015fc000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`00fae000 fffff880`00fd3000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0192a000 fffff880`0193a000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`011e5000 fffff880`011fa000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0193a000 fffff880`01986000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02f81000 fffff880`02f9c000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0126c000 fffff880`0127c000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ec8000 fffff880`00f6c000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f6c000 fffff880`00f7b000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02f26000 fffff880`02f2f000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003af000   win32k   win32k.sys   Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`011dc000 fffff880`011e5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Unloaded modules:
fffff880`019e3000 fffff880`019f1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`010b2000 fffff880`011d0000   dump_iaStorV
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01630000 fffff880`01643000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`010b6000 fffff880`011dc000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Outdated Drivers
pcouffin.sys Tue Dec 05 09:39:30 2006 
PdiPorts.sys Wed Jun 04 20:59:17 2008 
Rt64win7.sys Thu Feb 26 04:04:13 2009 
iaStorV.sys  Wed Apr 08 12:57:17 2009 
spldr.sys    Mon May 11 12:56:27 2009 
amdxata.sys  Tue May 19 13:56:59 2009 
PxHlpa64.sys Tue Jun 23 19:16:35 2009
The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Download memtest86 and test RAM
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Scan with your Anti Virus

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. If the list is extensive I have included the driver verifier test so that you may determine which drivers are in need of immediate attention.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page:
- - Driver manufacturer links are on this page:
and here
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
You can also locate information about your driver using this information

The two reports point toward drivers or memory. Lets take care of the old drivers and memory. If problems still persisit and I am afraid they may we will do a driver verifier.
My System SpecsSystem Spec
24 Nov 2010   #8

Windows 7 Professional x64

OK. I jsut got a different stop error than before. This time it's


I'm gonna memcheck my RAM, and I'll check out my drivers I guess (not sure how to narrow it down at this point).

But... I'm not sure what to do if it's Kernal related. Is the answer to that just to reload windows?
My System SpecsSystem Spec
24 Nov 2010   #9

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

You had 2 reports one was 9F
That one said that it was a driver
The other said driver or memory
Dont worry its not a kernal driver. It is a subordinated driver that makes the kernal go nuts.
My System SpecsSystem Spec
25 Nov 2010   #10

Windows 7 Professional x64

Thanks for the help. I appreciate this more than you know. :)

I've updated all the drivers for my system, and I'm about to start the RAM/memory testing. I'll update when I have some results.
My System SpecsSystem Spec

 bluescreens/stack dumps/memory errors/bad image errors

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