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Windows 7: BSOP win7 64bit

24 Nov 2010   #1

windows 7 64bit
BSOP win7 64bit

I recently bought a new computer and installed windows 7 64 proffesional(i think).
And i get randomly BSOP, and onetime my computer freezed. Very annoying.
I did a memtest for a pretty long time and it said "no errors".
I'm dont know how to check if all my drivers are good, or even if i have all i need! So hopefully thats the problem, if someone pls could tell me how to check this :)

Here is the stuff i bought and build together:

AMD Phenom II X4 965 Black Edition
Quad Core, 3,4Ghz, AM3, 8MB, 125W, Boxed

ATX, AMD890GX+SB850, DDR3, 2xPCIe(2.0)x16, VGA, DV

Corsair Dominator DHX+ DDR3 1333MHz 8GB
Kit w/4x 2GB XMS3 modules, CL7-7-7-20, for AMD Phe

Gainward GeForce GTX 460 1GB PhysX CUDA
PCI-Express 2.0,"Golden Sample - GS", GDDR5, 2xDVI

I'm not sure what power supply i got, but it is 550w and im pretty sure its corsair relativly cheap.

dvdburner and stuff like that i already had.

What else can i do? dumpfiles are attached, but i havent looked at them cause i dont know how

My System SpecsSystem Spec
24 Nov 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello and Welcome !

You have excluded few files from the folder. Please add them and attach it back.

Seems like one of the cause for the crash is AtiPcie.sys i would recommend to uninstall your Display Drivers completely and reinstall from a fresh download. If that didn't fix it go to C:\Windows\Drivers and rename AtiPcie.sys to AtiPcie.old and reboot the System and see if that makes any difference

Mostly probably it could be a Hardware issue because of the different types of crashes your having. Follow this link and Run a Memory, Hard drive and Display Device Diagnostic Hardware Diagnostic !! « Captain Debugger


An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: ffffffffffffff8c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800031a7f91, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032f80e0


fffff800`031a7f91 03418b          add     eax,dword ptr [rcx-75h]





TRAP_FRAME:  fffff80000b9c2f0 -- (.trap 0xfffff80000b9c2f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031a7f91 rsp=fffff80000b9c480 rbp=0000000000000001
 r8=0000000000000001  r9=fffff80000b9c4b0 r10=0000000000000000
r11=3333333333333333 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
fffff800`031a7f91 03418b          add     eax,dword ptr [rcx-75h] ds:0d61:ffffffff`ffffff8c=????????
Resetting default scope

fffff800`031a7f91 03418b          add     eax,dword ptr [rcx-75h]

LAST_CONTROL_TRANSFER:  from fffff800030bfca9 to fffff800030c0740

fffff800`00b9c1a8 fffff800`030bfca9 : 00000000`0000000a ffffffff`ffffff8c 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c1b0 fffff800`030be920 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000002 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c2f0 fffff800`031a7f91 : fffff800`00000064 00000000`00000000 00000003`dd31a2a3 00000003`a6b36446 : nt!KiPageFault+0x260
fffff800`00b9c480 fffff800`031792bc : fffffa80`00000003 fffff800`00000000 fffff800`00000003 fffff800`00b9c600 : nt!PpmCheckRecordAllUtility+0x251
fffff800`00b9c510 fffff800`031a9890 : 00000000`0032d575 fffff800`00b9c600 00000000`00000001 fffff800`030ca27a : nt!PpmCheckRun+0x8c
fffff800`00b9c540 fffff800`030cc29e : 00000000`00000000 fffffa80`00000000 00000000`403c1288 00000000`0000000d : nt!PpmCheckStart+0x40
fffff800`00b9c570 fffff800`030cbdd6 : fffff800`03262290 00000000`0004df3a 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`030cc4be : 0000000b`98e23433 fffff800`00b9cc58 00000000`0004df3a fffff800`0323d9c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`030cbcb7 : 00000003`dd3195c1 00000003`0004df3a 00000003`dd319598 00000000`0000003a : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`030c8eea : fffff800`0323ae80 fffff800`03248c40 00000000`00000000 fffff880`00e054c0 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


fffff800`031a7f91 03418b          add     eax,dword ptr [rcx-75h]


SYMBOL_NAME:  nt!PpmCheckRecordAllUtility+251

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware


MODULE_NAME: hardware



Followup: MachineOwner
Hope this helps,
My System SpecsSystem Spec
24 Nov 2010   #3

windows 7 64bit

Thank you!

"You have excluded few files from the folder. Please add them and attach it back. "
Well, i didnt do that by purpose and i checked now, everyfile in that map is in the attached rar. What is missing? Is it the "Perform /report" thing you are talking about? Cause i did what it said in the post instruction but all i got from typing "perform /report" was a manual for MemTest 4.0.

You wrote "Display Drivers" did you mean that there is not only one display driver?
I did unistall my graphic card driver by going to "control panel" -> "system" -> "Device manager" -> "display adapters" then rightclick my graphic card(Nvidia GeForce GTX 460) -> properties -> driver -> uninstall.
And then i downloaded a new one from nvidias homepage with filename: "260.99_desktop_win7_winvista_64bit_international_whql" which was the one that came up when i entered my graphic card there!
Are there more drivers i should uninstall and then install new ones?

So far i havent got any trouble, but the bluescreens have never come right away, sometimes it havent come for many hours!

Thank you very much for helping me!
My System SpecsSystem Spec

25 Nov 2010   #4

windows 7 64bit

As said, yesterday i reinstalled the graphic driver and it worked perfectly all day! Thought that is was all sorted out. Today when i start the computer it freezes within minutes So i cant to that hardware check Capt.Jack Sparrow told me to do!
btw Im writing from another computer now.

What do i do? pls help, im getting crazy here

EDIT: One more question, i thought i might try to rename AtiPcie.sys to AtiPcie.old, but there is no "C:\windows\drivers" folder, i did find it in "c:\windows\system32\drivers" though that must be the one right? I'm in safemode is it because of that "C:\windows\drivers" doesnt exist?
My System SpecsSystem Spec
25 Nov 2010   #5

64-bit Windows 8.1 Pro

Please re-run the tool and post the results...

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
25 Nov 2010   #6

windows 7 64bit

Quote   Quote: Originally Posted by Tews View Post
Please re-run the tool and post the results...

Blue Screen of Death (BSOD) Posting Instructions
I tried to do that now in safemode and the computer freezed again.... Also1: now i know why some of the files were excluded from my first post, i stopped the program to early thinking it was done. Also2: i did a editnote in my last post if u could look at that aswell?
My System SpecsSystem Spec
25 Nov 2010   #7

windows 7 64bit

Computer froze when i did that dumpprogram, but i looked in the folder and there were alot of new files there. I attached them in this message!
My System SpecsSystem Spec
25 Nov 2010   #8

windows 7 64bit

I'm sorry for writing so much here in this thread!
But now finally i managed to get a complete dumpfile, i attach it now!
I used a restorepoint from before i upgraded my graphic driver.
My System SpecsSystem Spec
27 Nov 2010   #9

windows 7 64bit

My System SpecsSystem Spec

 BSOP win7 64bit

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