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Windows 7: New computer build and nothing but trouble so far....please help :)

24 Nov 2010   #11
adam533

Win 7 Home 64 bit
 
 

** Quick Update based on my last post **

I setup Memtest to run overnight and right off the bat there were 200+ errors (in the first few seconds). Strange since when I ran it for 2+ hrs earlier there were no errors reported.

I then checked the Bios and changed the XMP setting to Profile1. That changed the settings based on the details of my RAM (Seen here: Newegg.com - CORSAIR XMS3 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model TR3X6G1333C7 G)

Memory Frequency (Mhz) 1333
DDR Voltage 1.65v
Timing: 7 7 7 20

The Default settings were
Memory Frequency (Mhz) 1066
DDR Voltage 1.5v
Timing 8 8 8 20

Running Memtest with both settings Default/Auto and Profile1 had immediate errors show in Memtest.

I currently have it running all night at the Auto settings (610 errors so far at Test 4). All six slots are filled, will I be able to tell which slots the errors are coming from in the morning?s

Thanks again for all the help, it is always appreciated!!


My System SpecsSystem Spec
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24 Nov 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Yes, run it with all sticks in and preferably run it from a cold boot after your machine has been off for a little while. If you see error before you go to bed, you can stop Memtest.

Edit, you posted while I was typing. You definitely have a RAM problem. Remove all sticks but the one in the first slot. Run Memtest on it for seven passes. If it passes, mark it as good and test the next stick in the same slot. Repeat until you have tested all sticks in that first slot.

Next, take a known good stick and test each RAM slot with that stick.
My System SpecsSystem Spec
24 Nov 2010   #13
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Yes, run it with all sticks in and preferably run it from a cold boot after your machine has been off for a little while. If you see error before you go to bed, you can stop Memtest.

Edit, you posted while I was typing. You definitely have a RAM problem. Remove all sticks but the one in the first slot. Run Memtest on it for seven passes. If it passes, mark it as good and test the next stick in the same slot. Repeat until you have tested all sticks in that first slot.

Next, take a known good stick and test each RAM slot with that stick.
Okay, first slot being furthest away from the cpu? Need to pull up my manual online to double check

Should they each run for 7 passes even if it shows an error right away (or within the first few passes??)
My System SpecsSystem Spec
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24 Nov 2010   #14
spyknee

W7 Ulti/64, XP Pro/32
 
 

Your using a QPI board now. See how the cpu MHz and ram MHz change with each other depending, get the hardware set right.
For now, 1 stick only in the slot closet to cpu. Run memtest to make sure its OK.
Your profile 1 is Corsairs specs? Thats what you need to set bios too. Defaults are just so the thing will POST.
Your CPU should be at GHz and voltage of manufacturer.
Disable or remove sound card.

What you want first is the mobo with cpu, 1 stick ram, vid card, and HDD. To POST and run stable.
Now if you have issues with the ram, set only the timings on auto, MHz and voltage factory specs!
People have had issues with XMP rams??????????

As you can see I have given some conflicting advice, I'm not disputing what has been offered here. I'm just relaying what I did for my X58.

Is bios FW up to date?
Disable any green funtions in bios.
Select standard where availble.
See if your HD has a diagnostic boot disk available.
My System SpecsSystem Spec
25 Nov 2010   #15
adam533

Win 7 Home 64 bit
 
 

I tested each stick last night for 7 passes each, all using the same slot. No problems except for one stick hundreds of errors appeared right away. Thought that was the culprit and let it run for a full pass. Then decided to remove/add the stick again in the same slot and ran the test again. This time (same stick, same slot) no errors appeared for 7 full passes.

After testing each stick I put all six back in and ran the test again. This time all the errors appeared instantly again.

I am now testing three sticks (not including the one that did show errors) to see what results I get.

They are all the same model type, but I am not sure which three came together since I have swapped them a few times now.

Could this possible be a motherboard issue, reading the sticks wrong? I only wonder since I have run the test on all six sticks at once and got no errors and have run it and got errors. Same with that individual stick (errors right away and another time no errors for 7 passes).
My System SpecsSystem Spec
25 Nov 2010   #16
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

First off since this is a new build, do you know what ESD (Electro Static Discharge) is, and did you use ESD precautions as you built this system?

A small static discharge could harm a mobo or RAM enough to display the strange symptoms you describe.

ESD damage is very difficult to diagnose, and it either kills a system completely, or can appear and disappear as your symptoms appear to do.

Also, did you purchase parts online or locally?
My System SpecsSystem Spec
25 Nov 2010   #17
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
First off since this is a new build, do you know what ESD (Electro Static Discharge) is, and did you use ESD precautions as you built this system?

A small static discharge could harm a mobo or RAM enough to display the strange symptoms you describe.

ESD damage is very difficult to diagnose, and it either kills a system completely, or can appear and disappear as your symptoms appear to do.
Yes, I fully understand what that is. I use one of the wrist straps whenever working on the computer. I make sure the hardware is stored properly when not being used also.

I am still in my return period with NewEgg. If this is a problem that is difficult to figure out would I be better swapping my RAM and Motherboard while I still can?
My System SpecsSystem Spec
25 Nov 2010   #18
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

You posted as I edited... yeah it sucks when you order everything for a build online and have these issues.

11 years ago on a build I had a bad mobo... kept exhibiting all types of strange errors. I had purchased the mobo at a local computer show and after I got home I noticed that the mobo had been previously installed and removed... apparently they found it bad and returned it to inventory. I took it back and demanded a replacement, they gave me one and the system ran fine for the next 9 years!

Worse off is neweggs return policy! Dont get me wrong... I love the egg, but when you have an issue like this it totally sucks.

Some other things to try... remove and reseat everything... every add-on card, cpu, cable, everything... Hell tear the system back apart and rebuild it completely... Did you drop a screw into case? Many possibilities here...
My System SpecsSystem Spec
25 Nov 2010   #19
adam533

Win 7 Home 64 bit
 
 

Okay, I will take it apart and build again later today. One question though, I am using the stock heatsink for the CPU. Is it okay if I don't remove the CPU and heatsink from the mobo when doing this? I don't have any thermal compound and have never used it honestly.

It seems from looking at New Eggs return policy that I should be fine as long as it is within 30 days. Hopefully they are not difficult to deal with in that time frame.
My System SpecsSystem Spec
25 Nov 2010   #20
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

No they are not difficult to deal with but the restocking fee they will try and hit you with is!

As for the CPU/heatsink... I would remove them too. Just dont mess up what little thermal grease is there.
My System SpecsSystem Spec
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 New computer build and nothing but trouble so far....please help :)




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