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Windows 7: New computer build and nothing but trouble so far....please help :)

24 Nov 2010   #1
adam533

Win 7 Home 64 bit
 
 
New computer build and nothing but trouble so far....please help :)

I really need your help and hope that somebody is able to assist me in this problem. I just recently built my third computer and it has been nothing but trouble so far. I started Monday morning and still am not up and running yet. At this point I am not exactly sure what the problem is to be honest - which is why I hope somebody here can help me

**This is a long post but wanted to include all the details -- again thank you for any help, it is extremely appreciated **

SYSTEM SPECS:

MOTHERBOARD
Gigabyte GA-X58A-UD3R LGA 1366 Intel X58

CPU
Intel Core i7-950 3.06GHz

RAM
Corsair XMS3 240 Pin DDR3 1333 (PC3 10666)
2 Gigs X 6 Sticks for 12gigs total

GRAPHICS CARD
EVGA GeForce GTX 460 1GB


PROBLEM(S):

Where to start...

The system boots up and runs Windows, it is the errors I am getting within Windows that is the problem. To start with, when I tried installing a video game on Monday (the day I built the machine) I was getting the CRC error. I tried to install again and got the same error at the diffent point. The DVD was brand new and there were no scratches. (Windows had just installed correctly from the same drive also). I swapped that drive out and put in another and the game installed fine. Thought it was all set at that point...

Then today I was transferring some files from my old drive and suddenly got a Blue Screen of Death (never got a BSOD on my last build in the four years I used it so it was odd to see again). The BSOD error was Memory_Management. I ended up getting this error three times within the next two hours. Decided that I may have installed some wrong drivers and noticed Windows was running sluggish so figured I would just reinstal Windows 7 since I didn't have anything on the drive yet.

As I was installing Windows I got an error that files could not be read from the DVD and I had to abort and start over - frustrating but did not think much of it. I then got another BSOD this time saying Cache_Management. Finally I was able to get Windows to install and started installing my drivers one by one to try to figure out the problem. I also removed the RAM from the system and put it back in (different order) and made sure everything was in tight. Things seemed to be going along well so decided to install the video game again. This is the game that I got teh CRC errors before but installed fine when I swapped the drives. Well this time I got the CRC errors again only this time right at the end of the install.

I then moved onto testing the RAM using Memtest. Right from the start of the test I had multiple errors showing up and figured that had to be it - the memory has been bad the whole time. I let it run for 2 passes and in total had almost 1500 errors for each pass!!! (each took about one hour). Decided I would test some more, this time one stick at a time.

Each stick ran the test without any errors at all. I then tested one stick in each of the slots and still no errors at all. I then tested three slots and no errors again. Finally I tested the other three slots and the machine would not even POST. So I went back and filled in all six slots again and ran the test - this time I have no errors at all (before I had 1500 on each pass).

** ONE LAST THING **
I am not sure if this is normal or a sign it could be my MoBo. When I first plug in the powercord it takes extra time for the computer to start. I will push the power button and the fans will start then stop, then about 3 seconds later teh computer will boot normal. If I restart, shutdown/startup it is fine - this only happens each time after I have unplugged/plugged in the power cord. Is that normal???


CONCLUSION:

I am completely lost and really need your help. This is my work machine and will do what I can to have it up and running for Monday. I will be around and can run any test or post any logs that would help.

ANY HELP YOU CAN OFFER WOULD BE VERY MUCH APPRECIATED!!!

Thank You!


My System SpecsSystem Spec
.
24 Nov 2010   #2
usasma
Microsoft MVP

 
 

My System SpecsSystem Spec
24 Nov 2010   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you also list the PSU you are using please?
My System SpecsSystem Spec
.

24 Nov 2010   #4
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by usasma View Post
I believe all the BSOD's occured earlier in the day prior to me reinstalling Win7. The other occured during the install. It was after the resinstall that I got the errors in Memtest. I have included the files though because I *think* there was one after - please forgive me as I am fighting the flu at the same time.

I am going to use the computer now in the hopes of another one appearing, which I am sure it will.
My System SpecsSystem Spec
24 Nov 2010   #5
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Can you also list the PSU you are using please?
Meant to include that. I am using an Antec Earthwatts 700.
My System SpecsSystem Spec
24 Nov 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Your dump file was not included in your upload. Can you zip and upload that mini dump?

How many passes are you letting Memtest make? Most of us recommend at least seven passes.

I also found obsolete driver loading on your system. Out of date drivers can cause memory corruption and BSOD's. If you can get booted, update this driver.

ctac32k.sys 7/2/2008 - Creative AC3 Software, Creative Audio Driver, Creative Worldwide Support
My System SpecsSystem Spec
24 Nov 2010   #7
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Your dump file was included in your upload. Can you zip and upload that mini dump?
I included all the files that were generated from that software, is the mini dump located somewhere else on my system? Did not see it mentioned in the link.

Sorry for not knowing, this is all new to me.
My System SpecsSystem Spec
24 Nov 2010   #8
adam533

Win 7 Home 64 bit
 
 

* Quick update *

Just tried installing Medal of Honor (trying to force a blue screen right now). Did not get a CRC error but instead an error stating that "The cabinet file CookedP1.cab is corrupt". This is a new DVD drive, so does this lean it towards a problem with the RAM.'

Again, the first time I ran Memtest it had over 1500 errors for the first pass. I then reseated the RAM and got 0 errors on 2 passes.
My System SpecsSystem Spec
24 Nov 2010   #9
pparks1

Windows 7 Ultimate x64
 
 

I have a gut feeling that it is your RAM. I would get that RAM switched out and perhaps go with 6GB and see if things run fine.

Seems strange that you are installing games to your work machine!
My System SpecsSystem Spec
24 Nov 2010   #10
adam533

Win 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by pparks1 View Post
I have a gut feeling that it is your RAM. I would get that RAM switched out and perhaps go with 6GB and see if things run fine.

Seems strange that you are installing games to your work machine!
I am going to let memtest run again overnight. Is it okay to have it run with all six sticks in and will I be able to tell from the results which slots had the errors?

regarding the games, 90% work, 10% fun machine - haven't played a PC game in two years and decided to splurge with the new computer Mostly it is all Photoshop and Lightroom though
My System SpecsSystem Spec
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 New computer build and nothing but trouble so far....please help :)




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