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Windows 7: BSOD maybe due to new components?

25 Nov 2010   #1
GrolUk

Windows 7 Home Premimum 64 bit
 
 
BSOD maybe due to new components?

Hi, i recently had a new graphics card, processor and power supply fitted to my pc. The pc itself was only 2 months old. After 2 days of using it, i got a BSOD whilst gaming. It happened again about 2 hours later. I believe all my drivers are up to date, i tried to run windows memory diagnostic tool but it just kept freezing my pc. Im not very clued up with all this and need help big time.

Windows 7 Home Premium 64bit OEM
Processor is AMD Athlon II x4 630
Graphics card is Novatech ATI Radeon HD
Now the power supply i originally bought was a Corsair 430w, but it was faulty. The shop i had all this work done at ordered in a 480w supply which is in there now, but i believe to be a much cheaper one. Note they did all the work, did not do it myself.

Any help would be much appreciated

Matt


My System SpecsSystem Spec
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25 Nov 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote:
i tried to run windows memory diagnostic tool but it just kept freezing my pc
Your RAM may be damaged, run RAM - Test with Memtest86+
My System SpecsSystem Spec
25 Nov 2010   #3
GrolUk

Windows 7 Home Premimum 64 bit
 
 

Ok i see this may take a while and so il run it overnight as suggested.
My System SpecsSystem Spec
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25 Nov 2010   #4
GrolUk

Windows 7 Home Premimum 64 bit
 
 

Ok i ran that, was on for a few hours didnt find any errors
My System SpecsSystem Spec
25 Nov 2010   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

How many passes? It needs to run for at least 7 passes. Run it from a cold boot after your computer has been off for a while.
My System SpecsSystem Spec
26 Nov 2010   #6
GrolUk

Windows 7 Home Premimum 64 bit
 
 

Yeh it ran for more than 7 and found nothing. Now i have taken the side off, all cables that are plugged in are in fine. Im not very clued up with whats what when i open the damn thing up but iv checked a few sites and everything seems in order. I have just installed a package for graphics drivers. Il try run a game at full settings again to see if the probelm persists. Iv turned off auto reboot after bluescreen too so il catch the error code this time
My System SpecsSystem Spec
26 Nov 2010   #7
GrolUk

Windows 7 Home Premimum 64 bit
 
 

Right, this time instead of blue screening me my pc just rebooted itself out of nowhere. Any ideas?
My System SpecsSystem Spec
27 Nov 2010   #8
GrolUk

Windows 7 Home Premimum 64 bit
 
 

Anyone?

EDIT: I can upload another dump file and health report if needed
My System SpecsSystem Spec
27 Nov 2010   #9
GrolUk

Windows 7 Home Premimum 64 bit
 
 

I have just run the bluescreen viewer, and two things are shoing in red. The first is ATIKMDAG.SYS, which i see is something to with ATI drivers. However i recently isntalled the newest version possible. The second showing in red is something called NTOSKRNL.EXE, i have no idea what this is.

So can anyone lend a hand please

PS: The time string dates dont match though, unless thats just me being a total nub
My System SpecsSystem Spec
27 Nov 2010   #10
Tews

64-bit Windows 8.1 Pro
 
 

Use DriverSweeper to completely uninstall your video drivers ... then reinstall the latest version available ... if this doesn't resolve your problem, then run driver verifier ...


- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

upload any new .dmp files that driver verifier creates...
My System SpecsSystem Spec
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 BSOD maybe due to new components?




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