Windows 7 64bit BSOD 3b win32k.sys

My system randomly freezes or gives bsod.
This time i got a BSOD so i can upload a dump file.

Had this problems with Vista 64 bit. Decided to upgrade to Windows 7 (maybe more stable). But still have the errors, maybe hardware related?


Is Windows 7 . . .- x64 - the original installed OS on the system?- an OEM version?- OEM = came pre-installed on system Vista x64 ultimate.
Reinstalled system with Windows 7 x64 Ultimate (Dutch)- What is the age of system (hardware) 2 years?- What is the age of OS installation (reinstalled januari 2011)

The malware scan is important. It is easy to do.

joorschot said:

Still having problems.
Did a clean install of W7 x64, installed office 2007 (x32), microsoft virusscanner, livemail.
Got another BSOD, with the minidump attached tot this reply.

Your Asus ATK0110 ACPI Utility driver is obsolete and need to be updated:
ASACPI.sys Sun Mar 27 18:30:36 2005 → ASUSTeK Computer Inc.-Support-


Also update these drivers:

Code:

yk62x64.sys  Mon Feb 23 07:02:27 2009 → Marvell: Support
netr28ux.sys Sun May 24 21:38:17 2009  → Ralink corp.
nvlddmkm.sys Thu May 14 13:48:07 2009 → Drivers - Download NVIDIA Drivers

Code:

kd> lmvm serenum
start             end                 module name
fffff880`040a0000 fffff880`040ac000   serenum    (pdb symbols)          c:\windows\symbols\SerEnum.pdb\63178B4383DE46C0B7B203D3CE2159601\SerEnum.pdb
    Loaded symbol image file: serenum.sys
    Mapped memory image file: C:\Windows\Symbols\serenum.sys\4A5BCAA1c000\serenum.sys
    Image path: \SystemRoot\system32\DRIVERS\serenum.sys
    Image name: serenum.sys
    Timestamp:        Mon Jul 13 17:00:33 2009 (4A5BCAA1)
    CheckSum:         00013C2F
    ImageSize:        0000C000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     serenum.sys
    OriginalFilename: serenum.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Serial Port Enumerator
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
2: kd> ub fffff880`040a0000
*** WARNING: Unable to verify timestamp for ASACPI.sys

Hi,
Enable driver verifier and wait until your Windows crash.
The purpose is to find out whether there are any offending drivers.
Driver Verifier - Enable and Disable

After that follow this instruction to collect all data.
Blue Screen of Death (BSOD) Posting Instructions

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffffbb0, 0, fffff80002a9239c, 0}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )

Followup: MachineOwner
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