Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Just Shut Down

26 Nov 2010   #1

Windows 7 Enterprise Edition 32bit
Windows Just Shut Down

Hi there, I really need help because about 30 minutes ago my laptop just shut down while I was browsing and then when I turned on laptop again, while I was logging on it said 'preparing dextop' and thought it was a bit odd. 5 minutes later my dextop appeared and all my files, everything had gotten deleted. It freaked me out... So I shut down my laptop and went back on using Safe Mode with Networking and guess what, on safe mode my files are still there... So I went to system restore but it said that I cannot perform it since it is switched off but I tried to switch it on but it wouldn't let me for some reason :S

So what can I do to get my original account restored back to normal? because only my stuff shows up in safe mode but when I log back in normally, everythings gone...

Please help.

My System SpecsSystem Spec
26 Nov 2010   #2

Windows 7 Professional 64bit

Just a wild guess here but you may be logged on as a different user for some reason.

Preparing desktop sounds like a service pack installation has taken place or a repair installation.

How many user accounts do you show?
My System SpecsSystem Spec
26 Nov 2010   #3

Microsoft Community Contributor Award Recipient


"Preparing your desktop" is only shown when logging in to a new user account first time. User folders are not created when you make a new account, they are instead only created when new user logs in first time. Seeing this text means Windows is creating the folders.

In your case, seeing this can IMO only mean one of these options: either you were accidentally logging in to a new user you'd created, instead of your normal account, or that your user profile is corrupted.

This Microsoft article tells how to fix a corrupted user profile.
My System SpecsSystem Spec


 Windows Just Shut Down

Thread Tools

Similar help and support threads
Thread Forum
BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes
Hey there, Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down"...
BSOD Help and Support
Windows unable to shut down ("Waiting For Shut Down" "This Program is
Google knows nothing of this problem. every time I try to shut down my inspiron 1525, it cannot shut down! it says ""Waiting For Shut Down." "This Program is preventing Windows from shutting down"" force shutdown doesn't do anything. I have to hold the power button to hard shut down
General Discussion
Shut Down Windows - Change "Install Updates and Shut Down" as Default
How to Change "Install Updates and Shut Down" as Default Choice in Shut Down Windows Dialog This will show you how to manage whether the Install Updates and Shut Down option is allowed to be the default choice in the ALT+F4 Shut Down Windows dialog and Start Menu "Shut Down" power button...
Shut Down Windows - Enable or Disable "Install Updates and Shut Down"
How to Enable or Disable "Install Updates and Shut Down" Option in Windows 7 This will show you how to enable or disable the Install Updates and Shut Down shield on the Start Menu "Shut Down" power button and option in the ALT+F4 Shut Down Windows dialog box for users in Windows 7 when...
Screen shut-off requires hard shut down
I work on my Gateway while sitting on the couch. I surf the Internet and then watch TV. I surf a little more, and then I watch more TV. Some nights, when I slide the computer near me because I've shifted in my seat, the screen will go black and I have to push the On/Off switch until the computer...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:55.
Twitter Facebook Google+