BSOD


  1. Fandonius
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    BSOD


    hello everybody,

    here's my spec

    OS Windows 7 Ultimate x64
    CPU Intel Q6600 step G0
    Motherboard Asus P5Q SE PLUS
    Memory G-Skill 2x2Gb Pi series 1200Mhz DDR2
    Graphics Card(s) ATI H5570
    Sound Card SBAudigy 24bit
    Monitor(s) Displays SyncMaster SAMSUNG 2032bw
    Screen Resolution 1680x1050
    Hard Drives SAMSUNG HD753LJ ATA Device
    WDC WD5000AAKS-08V0A0 ATA Device

    and attached you'll find perfmon and Windows_NT6_BSOD_jcgriff2.

    I am experiencing BSOD and right now i find out that while i'm playing defense grid 2, after few minutes, my pc crashes.

    But it not happens only in this case, coz i let my pc on while downloadin' and i found it rebooted. So i'm not sure what is the cause.

    I tried chkdsk and updating vga driver. I defrag regulary and I try keeping my pc clean (eg. ccleaner, not installing stupid toolbars and other stuff).

    Hope you can help me, if you need any further information i will be glad to improve my thread.

    Thanks @ all.

    Fandonius
      My Computer
    Quote Quote

  3. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #2

    Hi Fandonius; welcome to the forum.

    To begin try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

    Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

    I find another almost guaranteed BSOD maker.
    Code:
      ASACPI.sys   Sun Mar 27 22:30:36 2005
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

    I recommend that you uninstall AVG. AVG is known to cause BSOD's on some Win 7 systems. Use this removal tool:     Tool (64 bit). If you have Identity Protection installed, remove it with this tool: Tool. Download and install Microsoft Security Essentials in its place.

    You have two out of date drivers loaded on your system. One is quite obsolete. Old drivers can and do cause BSOD's. Update these drivers or eliminate them.
    BVRPMPR5a64.SYS Wed Feb 21 12:56:15 2007 - BVRP NDIS 5.0 MPR Protocol Driver. I cannot find what this XP driver belongs to; rename it. See Note.

    KMWDFILTER.sys Wed Apr 29 02:20:48 2009 - wireless mouse driver from Trust MI-4950R/TRUST MI-7700R or Medion, or Tevion mouse. Update this mouse driver or upgrade to a new mouse compatible with Win 7.
       Note
    To rename drivers, first create a system restore point. Use Windows Explorer and navigate to C:\Windows\System32\Drivers, locate the driver and rename the driver from .sys to .bak. This will break the software or hardware the driver is associated with.


    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a55000 PsLoadedModuleList = 0xfffff800`02c92e50
Debug session time: Sun Nov 28 11:16:55.864 2010 (GMT-5)
System Uptime: 0 days 0:37:00.815
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600012909f, fffff88008217960, 0}

Probably caused by : win32k.sys ( win32k!GetStyleWindow+13 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600012909f, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008217960, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!GetStyleWindow+13
fffff960`0012909f 84540828        test    byte ptr [rax+rcx+28h],dl

CONTEXT:  fffff88008217960 -- (.cxr 0xfffff88008217960)
rax=000000000000000b rbx=fffff900c0886a30 rcx=00fff900c0800b90
rdx=0000000000000b02 rsi=0000000000000004 rdi=fffff900c2241010
rip=fffff9600012909f rsp=fffff88008218338 rbp=fffff900c07c5c30
 r8=000000000000000b  r9=fffff900c0886a30 r10=0000000004c00000
r11=0000000000000100 r12=fffff900c0800b90 r13=0000000000000000
r14=0000000000000001 r15=0000000000000001
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
win32k!GetStyleWindow+0x13:
fffff960`0012909f 84540828        test    byte ptr [rax+rcx+28h],dl ds:002b:00fff900`c0800bc3=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  mirc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff9600012909f

STACK_TEXT:  
fffff880`08218338 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!GetStyleWindow+0x13


FOLLOWUP_IP: 
win32k!GetStyleWindow+13
fffff960`0012909f 84540828        test    byte ptr [rax+rcx+28h],dl

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!GetStyleWindow+13

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c

STACK_COMMAND:  .cxr 0xfffff88008217960 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!GetStyleWindow+13

BUCKET_ID:  X64_0x3B_win32k!GetStyleWindow+13

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`0102f000 fffff880`01086000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03e24000 fffff880`03eae000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0526e000 fffff880`05284000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00ff2000 fffff880`00ffd000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`02d89000 fffff880`02dce000   anw17eno anw17eno.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`045c5000 fffff880`045cd000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`00fbf000 fffff880`00fc8000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fc8000 fffff880`00ff2000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0443b000 fffff880`045b8000   athrx    athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
fffff880`0481c000 fffff880`04ff2000   atikmdag atikmdag.sys Tue Sep 28 21:41:26 2010 (4CA29946)
fffff880`0403c000 fffff880`04087000   atikmpag atikmpag.sys Tue Sep 28 21:14:49 2010 (4CA29309)
fffff880`02ca7000 fffff880`02cb8000   avgfwd6a avgfwd6a.sys Sun Jul 11 21:38:24 2010 (4C3A7210)
fffff880`0736f000 fffff880`073a3000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:45 2010 (4C58972D)
fffff880`014c9000 fffff880`014d3000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:38 2010 (4C8EA9CE)
fffff880`047e6000 fffff880`047f2000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:21 2010 (4C5896D9)
fffff880`04196000 fffff880`041e5000   avgldx64 avgldx64.sys Mon Sep 06 20:49:29 2010 (4C858C19)
fffff880`00c2a000 fffff880`00c39000   avgmfx64 avgmfx64.sys Mon Sep 06 20:49:14 2010 (4C858C0A)
fffff880`015f6000 fffff880`01600000   avgrkx64 avgrkx64.sys Mon Sep 06 20:49:37 2010 (4C858C21)
fffff880`02ce3000 fffff880`02d44000   avgtdia  avgtdia.sys  Tue Nov 09 15:13:33 2010 (4CD9AB6D)
fffff880`0162a000 fffff880`01631000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04185000 fffff880`04196000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04712000 fffff880`04730000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`0602b000 fffff880`06036000   BVRPMPR5a64 BVRPMPR5a64.SYS Wed Feb 21 12:56:15 2007 (45DC87BF)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`00c00000 fffff880`00c2a000   cdrom    cdrom.sys    Tue Jul 21 02:54:09 2009 (4A656611)
fffff880`00d02000 fffff880`00dc2000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`013cc000 fffff880`013fc000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ca4000 fffff880`00d02000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01552000 fffff880`015c5000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`045d9000 fffff880`045e9000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0618d000 fffff880`0619b000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`040e4000 fffff880`04167000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04167000 fffff880`04185000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03fb6000 fffff880`03fc5000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015e0000 fffff880`015f6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0503d000 fffff880`0505f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`061a7000 fffff880`061b0000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0619b000 fffff880`061a7000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`061b0000 fffff880`061c3000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`061c3000 fffff880`061cf000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04272000 fffff880`04366000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04366000 fffff880`043ac000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`07552000 fffff880`07588000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`051ec000 fffff880`051f9000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`00dc2000 fffff880`00dd6000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`053d0000 fffff880`053db000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`00e00000 fffff880`00e4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015d6000 fffff880`015e0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0148f000 fffff880`014c9000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`017ae000 fffff880`017f8000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a0c000 fffff800`02a55000   hal      hal.dll      Tue Jul 21 06:29:39 2009 (4A659893)
fffff880`043ac000 fffff880`043d0000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`060bb000 fffff880`06117000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`06144000 fffff880`0615d000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0615d000 fffff880`06165080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06136000 fffff880`06144000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`0464a000 fffff880`04712000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01486000 fffff880`0148f000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04026000 fffff880`0403c000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05344000 fffff880`05353000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06172000 fffff880`06180000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba0000 fffff800`00baa000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`06166000 fffff880`06172000   KMWDFILTER KMWDFILTER.sys Wed Apr 29 02:20:48 2009 (49F7F1C0)
fffff880`04087000 fffff880`040ca000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01538000 fffff880`01552000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01783000 fffff880`017ae000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`051e6000 fffff880`051eb200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06036000 fffff880`0604b000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`061dd000 fffff880`06200000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c4c000 fffff880`00c90000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`061cf000 fffff880`061dd000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05353000 fffff880`05362000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06180000 fffff880`0618d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fa5000 fffff880`00fbf000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04730000 fffff880`04748000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04748000 fffff880`04775000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`04775000 fffff880`047c3000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`047c3000 fffff880`047e6000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02c8b000 fffff880`02c96000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01086000 fffff880`01090000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014da000 fffff880`01538000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03fab000 fffff880`03fb6000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01618000 fffff880`0162a000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01631000 fffff880`01723000   ndis     ndis.sys     Fri Jul 24 02:14:51 2009 (4A69515B)
fffff880`052a8000 fffff880`052b4000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0609e000 fffff880`060b1000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`052b4000 fffff880`052e3000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053db000 fffff880`053f0000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03ef3000 fffff880`03f02000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d44000 fffff880`02d89000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01723000 fffff880`01783000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02c96000 fffff880`02ca7000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03f9f000 fffff880`03fab000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a55000 fffff800`03031000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01229000 fffff880`013cc000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`00e4c000 fffff880`00e55000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0604b000 fffff880`0609e000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`05061000 fffff880`051e6000   P17      P17.sys      Fri Oct 16 02:44:53 2009 (4AD81665)
fffff880`03eb7000 fffff880`03edd000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f08000 fffff880`00f1d000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`0109d000 fffff880`010d0000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00f8e000 fffff880`00f95000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00f95000 fffff880`00fa5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015c5000 fffff880`015d6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0727f000 fffff880`07325000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05000000 fffff880`0503d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c90000 fffff880`00ca4000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05284000 fffff880`052a8000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`052e3000 fffff880`052fe000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`052fe000 fffff880`0531f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0531f000 fffff880`05339000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03f4e000 fffff880`03f9f000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`05339000 fffff880`05344000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02c70000 fffff880`02c79000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c79000 fffff880`02c82000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c82000 fffff880`02c8b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0144c000 fffff880`01486000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05200000 fffff880`05218000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01000000 fffff880`0102f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`07325000 fffff880`07330000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`045cd000 fffff880`045d9000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03f02000 fffff880`03f1f000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01610000 fffff880`01618000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`010d0000 fffff880`011f6000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`0521a000 fffff880`0526d680   srs_sscfilter_amd64 srs_sscfilter_amd64.sys Tue Dec 15 17:39:31 2009 (4B281023)
fffff880`074bc000 fffff880`07552000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07200000 fffff880`07267000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07330000 fffff880`0735d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`05362000 fffff880`05363480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0735d000 fffff880`0736f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02cd6000 fffff880`02ce3000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02cb8000 fffff880`02cd6000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03f3a000 fffff880`03f4e000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04000000 fffff880`04026000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`05364000 fffff880`05376000   umbus    umbus.sys    Tue Jul 21 03:48:37 2009 (4A6572D5)
fffff880`06117000 fffff880`06134000   usbccgp  usbccgp.sys  Sat Jun 13 04:31:03 2009 (4A3363C7)
fffff880`06134000 fffff880`06135f00   USBD     USBD.SYS     Sat Jun 13 04:30:46 2009 (4A3363B6)
fffff880`04256000 fffff880`04267000   usbehci  usbehci.sys  Sat Jun 13 04:30:51 2009 (4A3363BB)
fffff880`05376000 fffff880`053d0000   usbhub   usbhub.sys   Tue Jul 21 03:49:00 2009 (4A6572EC)
fffff880`04200000 fffff880`04256000   USBPORT  USBPORT.SYS  Sat Jun 13 04:30:55 2009 (4A3363BF)
fffff880`043d0000 fffff880`043dd000   usbuhci  usbuhci.sys  Sat Jun 13 04:30:49 2009 (4A3363B9)
fffff880`06021000 fffff880`0602b000   uxpatch  uxpatch.sys  Mon Jul 13 01:09:18 2009 (4A5AC17E)
fffff880`01090000 fffff880`0109d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00c39000 fffff880`00c47000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c3b000 fffff880`02c60000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01600000 fffff880`01610000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00f1d000 fffff880`00f32000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f32000 fffff880`00f8e000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`045b8000 fffff880`045c5000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03edd000 fffff880`03ef3000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03f1f000 fffff880`03f3a000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c60000 fffff880`02c70000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e55000 fffff880`00ef9000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ef9000 fffff880`00f08000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03eae000 fffff880`03eb7000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`011f6000 fffff880`011ff000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06000000 fffff880`06021000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`07588000 fffff880`075f9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01200000 fffff880`0120e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0120e000 fffff880`0121a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0121a000 fffff880`01223000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00dd6000 fffff880`00de9000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Debug session time: Sun Nov 28 10:39:22.574 2010 (GMT-5)
System Uptime: 0 days 3:57:58.387
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {76d0008a, 0, ffff0000, fffff880081fc8e0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them.  A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 0000000076d0008a, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 00000000ffff0000, Thread->KernelApcDisable
Arg4: fffff880081fc8e0, Previous KernelApcDisable

Debugging Details:
------------------


FAULTING_IP: 
+5579952f01e2dc14
00000000`76d0008a ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ab9ca9 to fffff80002aba740

STACK_TEXT:  
fffff880`081fc6a8 fffff800`02ab9ca9 : 00000000`00000001 00000000`76d0008a 00000000`00000000 00000000`ffff0000 : nt!KeBugCheckEx
fffff880`081fc6b0 fffff800`02ab9be0 : fffffa80`03a99b30 00000000`00000001 fffffa80`03e02b60 fffff800`02dd0414 : nt!KiBugCheckDispatch+0x69
fffff880`081fc7f0 00000000`76d0008a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`109197a8 fffff800`02ab2080 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d0008a
fffff880`081fcc40 fffff880`081fcc58 : 00000000`00000000 fffff880`081fd008 fffff800`00000018 00000000`04ab1520 : nt!KiCallUserMode
fffff880`081fcc48 00000000`00000000 : fffff880`081fd008 fffff800`00000018 00000000`04ab1520 fffff880`081fd2f0 : 0xfffff880`081fcc58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceExit+245
fffff800`02ab9be0 4883ec50        sub     rsp,50h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

Followup: MachineOwner
---------

Debug session time: Sun Nov 28 13:31:09.662 2010 (GMT-5)
System Uptime: 0 days 1:03:10.613
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004b8dc85, fffff8800a4d37b0, 0}

Probably caused by : atikmdag.sys ( atikmdag+383c85 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004b8dc85, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800a4d37b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+383c85
fffff880`04b8dc85 488b4110        mov     rax,qword ptr [rcx+10h]

CONTEXT:  fffff8800a4d37b0 -- (.cxr 0xfffff8800a4d37b0)
rax=fffff88004ce84a0 rbx=fffffa80083885c8 rcx=00fff8a01ba95100
rdx=fffffa80084e5880 rsi=fffff8800a4d4430 rdi=fffff8a00f402088
rip=fffff88004b8dc85 rsp=fffff8800a4d4188 rbp=0000000000000000
 r8=fffffa80083885c8  r9=000000000001fe90 r10=00000000ffffffff
r11=fffff8a00f402058 r12=fffffa80084e5880 r13=fffff8a00f402088
r14=000000000000015b r15=fffffa800873d690
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
atikmdag+0x383c85:
fffff880`04b8dc85 488b4110        mov     rax,qword ptr [rcx+10h] ds:002b:00fff8a0`1ba95110=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  DefenseGridThe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004b8dc85

STACK_TEXT:  
fffff880`0a4d4188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x383c85


FOLLOWUP_IP: 
atikmdag+383c85
fffff880`04b8dc85 488b4110        mov     rax,qword ptr [rcx+10h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+383c85

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ca29946

STACK_COMMAND:  .cxr 0xfffff8800a4d37b0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+383c85

BUCKET_ID:  X64_0x3B_atikmdag+383c85

Followup: MachineOwner
---------
    Follow these suggestions and let us know how your system is doing. If you get another BSOD, upload it and we will go from there.
    Last edited by CarlTR6; 28 Nov 2010 at 16:42.
      My Computer
    Quote Quote

  4. Fandonius
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    thanks m8, you're my hero.

    i'm gonna try out what you've suggested me and let you know.
      My Computer
    Quote Quote

  6. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #4

    You are welcome. I posted some additional information in my post above.
      My Computer
    Quote Quote

  7. Fandonius
    Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    I uninstalled avg, and avg tune up, the problem seems to be resolved. I'll let you know further evolutions.

    Thanks again
      My Computer
    Quote Quote

  8. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #6

    You are welcome. I am glad you are running smoothly; that is the news we like to hear. Don't neglect to take care of those old drivers or they will come back to bite you.
      My Computer
    Quote Quote

 

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