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Windows 7: BSOD when waking up Windows 7

28 Nov 2010   #1
davemachews

Windows 7 Enterprise
 
 
BSOD when waking up Windows 7

Hi guys,

I am gettign this BSOD when waking up the computer from hibernation. Logging into Safe Mode did not make any difference.

Please see the attached system log files.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 7a
BCP1: C0469AD8
BCP2: C000000E
BCP3: 62764860
BCP4: 8D35B0FE
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
.
29 Nov 2010   #2
wish

Windows 7 Ultimate x64 SP1
 
 

Hello,
Your dmp indicated hardisk failure, mabye the HDD could not start properly after hibernation mode.

Start with diagnose your HDD:
1] Right click Command Prompt -> run as admin -> chkdsk /f /r
2] Use manufacture HDD diagnostic tools -> Sea tools -> Long Drive Self Test
SeaTools for Windows | Seagate

Reset your Hiberfil.sys =
Right click Command Prompt -> run as admin -> powercfg -h off -> enter
Then type again powercfg -h on -> enter

Also uninstall Riva Tuner because it has some issue with windows 7.

These drivers need to be updated:
Code:
LMouFilt.Sys Tue Jul 17 17:35:09 2007 -> Logitech SetPoint HID Filter Driver
LHidFilt.Sys Tue Jul 17 17:35:05 2007 -> Logitech SetPoint HID Filter Driver
Video3D32.sys Thu Sep 28 19:06:25 2006 -> ASUS Video3D Service
atkkbnt.sys  Tue Feb 13 23:09:07 2007 -> ASUS Help driver For Keyboard Service
RTCore32.sys Tue May 24 23:39:05 2005 -> RivaTuner, uninstall it
Log
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c0418a80, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000000e, error status (normally i/o status code)
Arg3: 30aaf860, current process (virtual address for lock type 3, or PTE)
Arg4: 83150ab6, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 82fba700

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  8fb0baf8 -- (.trap 0xffffffff8fb0baf8)
ErrCode = 00000010
eax=855e6000 ebx=00000000 ecx=885e02a8 edx=00000000 esi=885e02a8 edi=00000000
eip=83150ab6 esp=8fb0bb6c ebp=8fb0bbcc iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!EtwpFreeUserBufferSpace:
83150ab6 0000            add     byte ptr [eax],al          ds:0023:855e6000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82f0661a to 82f2ed10

STACK_TEXT:  
8fb0b954 82f0661a 0000007a c0418a80 c000000e nt!KeBugCheckEx+0x1e
8fb0b9c8 82efe0e5 863dbfbc 8fb0ba20 82f86540 nt!MiWaitForInPageComplete+0x2fd
8fb0ba5c 82ed9e5f 82f86540 83150ab6 863dbf28 nt!MiIssueHardFault+0x3b2
8fb0bae0 82e98638 00000008 83150ab6 00000000 nt!MmAccessFault+0x2656
8fb0bae0 83150ab6 00000008 83150ab6 00000000 nt!KiTrap0E+0xdc
8fb0bbcc 8308517d 855c5640 885e02a8 855e6000 nt!EtwpFreeUserBufferSpace
8fb0bbfc 8309708d 005e6000 855c5640 855e6000 nt!EtwpRealtimeDeliverBuffer+0x82
8fb0bc18 83092faa 855e6000 00000000 855e6000 nt!EtwpFlushBufferToRealtime+0x2c
8fb0bc3c 82ec4be6 00000000 00000000 855c5640 nt!EtwpFlushBuffer+0xa1
8fb0bd08 83084a5a 855c5640 00000000 00000000 nt!EtwpFlushActiveBuffers+0x2c0
8fb0bd50 830606d3 855c5640 a47500a4 00000000 nt!EtwpLogger+0x2a1
8fb0bd90 82f120f9 830847b9 855c5640 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    83150000-8315000e  15 bytes - nt!EtwpPsProvTraceThread+22b
    [ 45 c0 8d 45 bc 89 45 ac:00 00 00 00 00 00 00 00 ]
    83150012-8315003b  42 bytes - nt!EtwpPsProvTraceThread+23d (+0x12)
    [ 89 5d b8 6a 0b 58 8d 8d:00 00 00 00 00 00 00 00 ]
    8315003d-83150061  37 bytes - nt!EtwpPsProvTraceThread+268 (+0x2b)
    [ 90 cc cc cc cc cc cc cc:00 00 00 00 00 00 00 00 ]
    83150063-8315006b  9 bytes - nt!EtwpLogProcessPerfCtrs+f (+0x26)
    [ 50 e8 d7 0d d4 ff 8b 86:00 00 00 00 00 00 00 00 ]
    8315006f-83150074  6 bytes - nt!EtwpLogProcessPerfCtrs+1b (+0x0c)
    [ 89 45 b4 8b 86 dc:00 00 00 00 00 00 ]
    83150078-8315007e  7 bytes - nt!EtwpLogProcessPerfCtrs+24 (+0x09)
    [ 89 45 c4 8b 86 3c 02:00 00 00 00 00 00 00 ]
    83150081-8315008a  10 bytes - nt!EtwpLogProcessPerfCtrs+2d (+0x09)
    [ c1 e0 0c 89 45 c8 8b 86:00 00 00 00 00 00 00 00 ]
    8315008d-83150098  12 bytes - nt!EtwpLogProcessPerfCtrs+39 (+0x0c)
    [ c1 e0 0c 83 c4 0c 89 45:00 00 00 00 00 00 00 00 ]
    8315009c-8315009f  4 bytes - nt!EtwpLogProcessPerfCtrs+48 (+0x0f)
    [ 68 02 18 50:00 00 00 00 ]
    831500a1-831500a6  6 bytes - nt!EtwpLogProcessPerfCtrs+4d (+0x05)
    [ 89 45 d0 8b 86 c8:00 00 00 00 00 00 ]
    831500aa-831500ac  3 bytes - nt!EtwpLogProcessPerfCtrs+56 (+0x09)
    [ 83 65 f4:00 00 00 ]
    831500ae-831500b0  3 bytes - nt!EtwpLogProcessPerfCtrs+5a (+0x04)
    [ 83 65 fc:00 00 00 ]
    831500b2 - nt!EtwpLogProcessPerfCtrs+5e (+0x04)
    [ 6a:00 ]
    831500b4-831500b6  3 bytes - nt!EtwpLogProcessPerfCtrs+60 (+0x02)
    [ 68 20 03:00 00 00 ]
    831500b9-831500cd  21 bytes - nt!EtwpLogProcessPerfCtrs+65 (+0x05)
    [ 89 45 d4 8d 45 b4 6a 01:00 00 00 00 00 00 00 00 ]
    831500d1-83150126  86 bytes - nt!EtwpLogProcessPerfCtrs+7d (+0x18)
    [ e8 cf ab db ff c9 c3 cc:00 00 00 00 00 00 00 00 ]
    8315012a-83150185  92 bytes - nt!EtwShutdown+b (+0x59)
    [ a1 04 ba f7 82 33 c5 89:00 00 00 00 00 00 00 00 ]
    83150189-83150195  13 bytes - nt!EtwShutdown+6a (+0x5f)
    [ 89 85 44 ff ff ff e8 18:00 00 00 00 00 00 00 00 ]
    83150199-831501a0  8 bytes - nt!EtwShutdown+7a (+0x10)
    [ 56 8d 85 48 ff ff ff 6a:00 00 00 00 00 00 00 00 ]
    831501a2-831501bf  30 bytes - nt!EtwShutdown+83 (+0x09)
    [ 50 c6 05 7d ba f8 82 01:00 00 00 00 00 00 00 00 ]
    831501c2 - nt!EtwShutdown+a3 (+0x20)
    [ 02:00 ]
    831501c4-831501c8  5 bytes - nt!EtwShutdown+a5 (+0x02)
    [ 5b 0f bf cb 6a:00 00 00 00 00 ]
    831501ca-831501de  21 bytes - nt!EtwShutdown+ab (+0x06)
    [ e8 b5 c1 f8 ff 85 c0 74:00 00 00 00 00 00 00 00 ]
    831501e0-83150200  33 bytes - nt!EtwShutdown+c1 (+0x16)
    [ 8d 04 85 e0 d1 f8 82 83:00 00 00 00 00 00 00 00 ]
    83150203-8315020c  10 bytes - nt!EtwShutdown+e4 (+0x23)
    [ 66 89 8d 50 ff ff ff 8d:00 00 00 00 00 00 00 00 ]
    83150210 - nt!EtwShutdown+f1 (+0x0d)
    [ 8b:00 ]
    83150212-831502d3  194 bytes - nt!EtwShutdown+f3 (+0x02)
    [ 8d bd 60 ff ff ff a5 a5:00 00 00 00 00 00 00 00 ]
    831502d5-831502db  7 bytes - nt!EtwpUpdatePoolTagFilter+49 (+0xc3)
    [ 33 c0 40 c7 43 04 2a:00 00 00 00 00 00 00 ]
    831502df-83150330  82 bytes - nt!EtwpUpdatePoolTagFilter+53 (+0x0a)
    [ eb ea cc cc cc cc cc cc:00 00 00 00 00 00 00 00 ]
    83150334 - nt!EtwpPrepareWmitraceLoggerInfo+5 (+0x55)
    [ 6a:00 ]
    83150336-8315033e  9 bytes - nt!EtwpPrepareWmitraceLoggerInfo+7 (+0x02)
    [ 56 e8 04 0b d4 ff c7 06:00 00 00 00 00 00 00 00 ]
    83150342-83150344  3 bytes - nt!EtwpPrepareWmitraceLoggerInfo+13 (+0x0c)
    [ c7 46 2c:00 00 00 ]
    83150347 - nt!EtwpPrepareWmitraceLoggerInfo+18 (+0x05)
    [ 02:00 ]
    83150349-8315035a  18 bytes - nt!EtwpPrepareWmitraceLoggerInfo+1a (+0x02)
    [ a1 80 cc f8 82 83 c4 0c:00 00 00 00 00 00 00 00 ]
    8315035d-83150373  23 bytes - nt!EtwpPrepareWmitraceLoggerInfo+2e (+0x14)
    [ 66 89 46 08 c3 cc cc cc:00 00 00 00 00 00 00 00 ]
    83150377-8315038b  21 bytes - nt!EtwWmitraceWorker+b (+0x1a)
    [ a1 04 ba f7 82 33 c5 89:00 00 00 00 00 00 00 00 ]
    8315038f-83150393  5 bytes - nt!EtwWmitraceWorker+23 (+0x18)
    [ 3c 02 0f 84 97:00 00 00 00 00 ]
    83150397-831503b6  32 bytes - nt!EtwWmitraceWorker+2b (+0x08)
    [ 2c 04 3c 01 77 76 8d b5:00 00 00 00 00 00 00 00 ]
    831503ba-831503ed  52 bytes - nt!EtwWmitraceWorker+4e (+0x23)
    [ ff 35 98 cc f8 82 0f b6:00 00 00 00 00 00 00 00 ]
    831503ef-831503f5  7 bytes - nt!EtwWmitraceWorker+83 (+0x35)
    [ ff 35 80 cc f8 82 6a:00 00 00 00 00 00 00 ]
    831503f7-83150408  18 bytes - nt!EtwWmitraceWorker+8b (+0x08)
    [ 68 9c cc f8 82 e8 b8 2a:00 00 00 00 00 00 00 00 ]
    8315040b-8315041d  19 bytes - nt!EtwWmitraceWorker+9f (+0x14)
    [ 56 68 50 ca 07 83 eb 3a:00 00 00 00 00 00 00 00 ]
    83150420-8315042b  12 bytes - nt!EtwWmitraceWorker+b4 (+0x15)
    [ c0 e8 6f 62 dc ff 83 c4:00 00 00 00 00 00 00 00 ]
    8315042e-8315045a  45 bytes - nt!EtwWmitraceWorker+c2 (+0x0e)
    [ 8d b5 48 ff ff ff e8 f6:00 00 00 00 00 00 00 00 ]
    8315045e - nt!EtwWmitraceWorker+f2 (+0x30)
    [ 6a:00 ]
    83150460-83150472  19 bytes - nt!EtwWmitraceWorker+f4 (+0x02)
    [ 8d 85 48 ff ff ff 50 e8:00 00 00 00 00 00 00 00 ]
    83150476-831504b1  60 bytes - nt!EtwWmitraceWorker+10a (+0x16)
    [ 56 68 f0 c9 07 83 eb cf:00 00 00 00 00 00 00 00 ]
    831504b3-83150540  142 bytes - nt!EtwWmitraceWorker+147 (+0x3d)
    [ a1 50 cd f8 82 89 85 7c:00 00 00 00 00 00 00 00 ]
    83150542-83150558  23 bytes - nt!EtwWmitraceWorker+1d6 (+0x8f)
    [ 74 09 8d 45 c8 50 e8 af:00 00 00 00 00 00 00 00 ]
    8315055a-831505b7  94 bytes - nt!EtwWmitraceWorker+1ee (+0x18)
    [ 8b 4d fc 33 cd 5e e8 83:00 00 00 00 00 00 00 00 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3788 errors : !nt (83150000-83150fff)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_4096

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096

Followup: memory_corruption
---------
My System SpecsSystem Spec
Reply

 BSOD when waking up Windows 7




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