Latitude E6510


  1. Posts : 9
    Windows 7 64 bit Home Premium
       #1

    Latitude E6510


    I have a dell latitude e6510, it came with windows vista 32 bit. I upgraded the ram to 8 gigs(from 2 gigs) and updated to windows 7 64 bit home premium that i bought via MS student discount store online.

    Attached are all the files that the posting rules require. Also, here is what the popup screen read when i restarted the computer after the crash:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF8800437A38C
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\112810-36348-01.dmp
    C:\Users\Rohit Saxena\AppData\Local\Temp\WER-16204993-0.sysdata.xml

    Read our privacy statement online:
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    C:\Windows\system32\en-US\erofflps.txt

    P.S. I posted this before and you guys told me to update my video driver and tablet driver. I updated my video driver but when i tried to right click on my wacom tablet driver and update it, it said it was up to date.

    Could this be a hardware issue?
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    BugCheck 7F, {8, 80050031, 6f8, fffff8800437a38c}

    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+64 )
    A couple of thoughts...

    Run memtest86+ to check memory.

    Unplug wacom tablet, and all other usb devices, except mouse and keyboard. I am a little suspicious of USB problems.

    Let's try this first and see how it goes.
      My Computer


  3. Posts : 9
    Windows 7 64 bit Home Premium
    Thread Starter
       #3

    I will check the memory. I don't have the tablet pluged in! I almost never have it pluged in. Does it mean anything that google chrome keeps crashing?
      My Computer


  4. Posts : 9
    Windows 7 64 bit Home Premium
    Thread Starter
       #4

    Okay, i just did the Memtest86 and after two passes, there were no errors to be found. So if this isn't a memory issue, what kind of issue could it be?
      My Computer


  5. Posts : 9
    Windows 7 64 bit Home Premium
    Thread Starter
       #5

    Lemur said:
    BugCheck 7F, {8, 80050031, 6f8, fffff8800437a38c}

    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrVSync+64 )
    A couple of thoughts...

    Run memtest86+ to check memory.

    Unplug wacom tablet, and all other usb devices, except mouse and keyboard. I am a little suspicious of USB problems.

    Let's try this first and see how it goes.
    I ran memtest86 twice and they found no errors. As for the wacom tablet, i do not use it at all. The main things i use is my logitech mouse, a western digital external HD and a segate exteral HD.

    Could this has something to do with the motherboard or something?
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    Does that include an internal HD? If so, please unplug external drives to test.

    Also, memory test should run 6 or 7 times.
      My Computer


  7. Posts : 9
    Windows 7 64 bit Home Premium
    Thread Starter
       #7

    I ran the test again except this time i let it do 10 cycles. Also, i am doing these tests with NOTHING plugged into my computer except for a flash drive containing the memtest86+ on it.

    So what should i do next?
      My Computer


 

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