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Windows 7: BSOD's on HP a6750f

29 Nov 2010   #1

Windows 7 Professional x64
BSOD's on HP a6750f

Getting them a lot. Very frequently. I have done a clean installations of Windows 7 professional, and before that i tried everything. Making sure all my drivers were up to date and diagnosing the hardwares one by one. Still no luck. I have attached the dump file. Any help will be greatly appreciated.

System Info:

Phenom X4 Quad Core 9650 2.3 Ghz
8 GB DDR2 800
ATI Radeon HD 3200( Also, I have 9800 GT but removed it assuming maybe it was my video card, I Still receive BSOD when i have this card in installed)
Seagate Baaracude 750 GB Hard Drive
480 Watt PSU

My System SpecsSystem Spec
29 Nov 2010   #2

Windows 10 Pro x64, Arch Linux

Dump files are corrupt, follow this tutorial
My System SpecsSystem Spec
29 Nov 2010   #3

Windows 7 Professional x64

here you go, new dump files
My System SpecsSystem Spec

29 Nov 2010   #4

Windows 7 Professional x64

Can someone please help me try to break down what is causing this issue?? Is there any more information i could provide that could assist?
My System SpecsSystem Spec
29 Nov 2010   #5

Windows 7 Ultimate 32 bit

I looked at your four most recent dumps; all of them are error code 124. Please read this article on your bugcheck 124: [2-Int] Stop 0x124 - what it means and what to try

Post back with any questions you have.

These drivers are obsolete. Try updating them and see if this improves your system.

netr7364.sys Thu Mar 12 23:13:08 2009 - Ralink RT2501/RT2573/T2601/RT2671 Wireless Adapter (you may have a different manufacturer), Ralink corp.

nvlddmkm.sys Thu May 14 16:48:07 2009 - nVidia Video drivers, Drivers - Download NVIDIA Drivers

Rt64win7.sys Thu Feb 26 04:04:13 2009 -
Realtek 8101E/8168/8169 Network Driver Interface Specification 6.20 64-bit Driver. Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0281e000 PsLoadedModuleList = 0xfffff800`02a5be50
Debug session time: Sun Nov 21 21:45:45.820 2010 (GMT-5)
System Uptime: 0 days 0:08:46.942
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8008191028, f6000000, 16}

Probably caused by : hardware

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008191028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000016, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_AuthenticAMD



PROCESS_NAME:  iexplore.exe


fffff880`02d6ca88 fffff800`02e0c903 : 00000000`00000124 00000000`00000000 fffffa80`08191028 00000000`f6000000 : nt!KeBugCheckEx
fffff880`02d6ca90 fffff800`029a4593 : 00000000`00000001 fffffa80`079da8a0 00000000`00000000 fffffa80`079da8f0 : hal!HalBugCheckSystem+0x1e3
fffff880`02d6cad0 fffff800`02e0c5c8 : 00000000`00000728 fffffa80`079da8a0 fffff880`02d6ce30 00000000`0d374000 : nt!WheaReportHwError+0x263
fffff880`02d6cb30 fffff800`02e0bf1a : fffffa80`079da8a0 fffff880`02d6ce30 fffffa80`079da8a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02d6cc80 fffff800`02dffe8f : 00000000`00000000 00000000`00000001 fffff880`02d6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02d6ccc0 fffff800`0288cfec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02d6ccf0 fffff800`0288ce53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02d6ce30 00000000`6f1e3930 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`02f1d364 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6f1e3930


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware




Followup: MachineOwner
My System SpecsSystem Spec
30 Nov 2010   #6

Windows 7 Professional x64

Ok, i've tried all the suggestions you gave me, and I was able to go the whole rest of the day without a BSOD. It seems the wireless adapter might have been the issue( or at least i thought) While using it the computer this morning i received another BSOD. :-< I will be posting shortly new dump files to see if anything has changed as i am currently writing from my laptop.
My System SpecsSystem Spec
30 Nov 2010   #7

Windows 7 Professional x64

Ok, here are the new dump files as wellas the permon file. I have to say it's a lot more stable now. Should i just remove the wireless adapter permanently?? While following the instructions for 124 error it seems all signs lead to it.
My System SpecsSystem Spec
30 Nov 2010   #8

Windows 7 Ultimate 32 bit

Glad to hear that your system is more stable. Good work; great job on the drivers.
netr7364.sys Wed Jul 29 05:21:56 2009 - up to date.

nvlddmkm.sys Sat Oct 16 13:12:46 2010 - up to date.

Rt64win7.sys Mon Oct 25 05:33:07 2010 - up to date.
Here is an outdated driver that I missed before.
xusb21.sys Wed Apr 08 10:28:44 2009 - XBox USB wireless controller. Software Download. See if Microsoft has an update for this driver; if not, it should be good to go as it is not a third party driver.
Let me know about the XBox driver. Next we will test hardware. I do not think you need to uninstall your wireless adapter since the driver is updated to a Win 7 compatible driver - unless, of course, the device itself is defective.

The latest error code is still 124.
My System SpecsSystem Spec

 BSOD's on HP a6750f

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