Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Event 1001 Source Bug Check

29 Nov 2010   #1
Mazdem

Windows 7 Ultimate x64
 
 
BSOD Event 1001 Source Bug Check

Windows 7
-x64
Windows 7 Ultimate
Full Retail
System Hardware is all new
First Install of the OS

1 x LG 22X DVD Burner - Bulk Black SATA Model GH22LS50 LightScribe Support - OEM
1 x SAMSUNG EcoGreen F2 HD103SI 1TB 5400 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
1 x OCZ Signature 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model OCZ3SR1333LV4GK
1 x OCZ Fatal1ty OCZ550FTY 550W ATX12V v2.2 / EPS12V SLI Ready 80 PLUS Certified Modular Active PFC Power Supply
1 x Intel Core i3-540 Clarkdale 3.06GHz LGA 1156 73W Dual-Core Desktop Processor BX80616I3540
1 x GIGABYTE GA-H55N-USB3 LGA 1156 Intel H55 HDMI USB 3.0 Mini ITX Intel Motherboard

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000000031, 0xfffffa8003a2f160, 0xfffff8800710e000, 0xfffff8a004a9b4f9). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112910-28984-01.

I've been dealing with this issue for several days on my own and decided to feed my information to a forum for help.

The system would randomly stall, reboot, or BSOD. I followed the suggestion of previous forums in which a similar problem was submitted. I updated all the drivers including but not limited to network, video, audio, and chipset directly from the manufacturer website as opposed to the install CD that came with the hardware. The issue seemed to be gone after two days of trying to reproduce the error by running burn tests, playing games, and watching streaming videos. On the third day the machine went Idle for a few hours over night and in the morning a BSOD appeared.

I've followed the upload rules for BSOD forum posting and you'll find the information zipped and uploaded as an attachment.

Ran a memtest without any failures.


My System SpecsSystem Spec
.
29 Nov 2010   #2
wish

Windows 7 Ultimate x64 SP1
 
 

Start troubleshooting your problem by removing Norton Symantec Antivirus and replace it with MSE.
You may go back to Norton after your Windows have stabled.
http://www.microsoft.com/security_essentials/

Then 3 dmp point to NTFS_FILE_SYSTEM (24) so I would recommend you to diagnose your hardrive.
1] Right click Command Prompt → run as admin → chkdsk /f /r
2] Use manufacture hardrive diagnostic tools → Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Another dmp point to BAD_SYSTEM_CONFIG_INFO (74).
It indicates OS corruption, then you must perform system file checker:
Right click Command Prompt → run as admin → sfc /scannow

Update this driver:
teamviewervpn.sys Thu Dec 13 01:22:09 2007 → TeamViewerVPN Network Adapter

And turn on your Windows Update.
My System SpecsSystem Spec
30 Nov 2010   #3
Mazdem

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by wish View Post
Start troubleshooting your problem by removing Norton Symantec Antivirus and replace it with MSE.
You may go back to Norton after your Windows have stabled.
http://www.microsoft.com/security_essentials/

Then 3 dmp point to NTFS_FILE_SYSTEM (24) so I would recommend you to diagnose your hardrive.
1] Right click Command Prompt → run as admin → chkdsk /f /r
2] Use manufacture hardrive diagnostic tools → Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Another dmp point to BAD_SYSTEM_CONFIG_INFO (74).
It indicates OS corruption, then you must perform system file checker:
Right click Command Prompt → run as admin → sfc /scannow

Update this driver:
teamviewervpn.sys Thu Dec 13 01:22:09 2007 → TeamViewerVPN Network Adapter

And turn on your Windows Update.
I followed the steps above implicitly. Chkdsk and the Samsung ESTOOL HDD Diagnostics Tools and Utilities confirmed that there was nothing wrong with the HDD. I installed software and items one by one and ran sfc/scannow after each install followed by a restart and another sfc/scannow to check each application for error notices. When I got to Norton Antivirus it did not produce the corrupt files report in sfc/scannow however after a restart and a subsequent sfc/scannow the errors showed themselves. Norton Antivirus seems to be the culprit by way of the Live Update Utility. I'm sticking with the MSE virus protection till I can find a better solution. Any suggestions for better virus programs would be appreciated.

Thank you for the assist Wish I appreciate you taking the time to help me.
My System SpecsSystem Spec
.

30 Nov 2010   #4
wish

Windows 7 Ultimate x64 SP1
 
 

Glad you have found the culprit
Hmm for me MSE is good enough to use and never causing problem.
My System SpecsSystem Spec
Reply

 BSOD Event 1001 Source Bug Check




Thread Tools




Similar help and support threads
Thread Forum
BSOD, bugcheck event 1001
Hi, I need help with one of my pc having this error. I have no idea how to troubleshoot this issue. Help me please
BSOD Help and Support
Event 1001 BugCheck Event 41 Kernel-Power Event 4 k57nd60a
Alright, started getting the 1001 BugCheck crash with Event 41 Kernel-Power BSOD a few times not long ago, widely spaced out incidents (it will lock up, make a very weird repetitive noise through my stereo speakers and will also get black and white bars across the screen before the blue screen...
BSOD Help and Support
BSOD Event ID 1001 Bug Check 0x00000124 caused by ntoskrnl.exe driver
Hello, When I first started to encounter BSOD issues I was originally getting event id 18, Machine check exception, Translation Lookaside Buffer errors which I assumed was an issue with my CPU. I contacted Intel and they stated to me that Windows 7 was not correctly dumping the right information...
BSOD Help and Support
BSOD - Error 1001 - Bug Check
Windows 7 -x64 Windows 7 Ultimate Full Retail System Hardware is all new First Install of the OS 1 x LG 22X DVD Burner - Bulk Black SATA Model GH22LS50 LightScribe Support - OEM 1 x SAMSUNG EcoGreen F2 HD103SI 1TB 5400 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive 1 x OCZ...
BSOD Help and Support
BSOD Event ID 1001
Hi. I'm new to the forum and need help. I just got a blue screen claiming that windows was not shutdown properly and the system brought up this screen to protect my pc. The confusing part was that the pc had restarted 30mins after I had shut it down properly. Though during shutdown it had completed...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:57.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App