BSOD: "Reference by Pointer" Need Help!


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD: "Reference by Pointer" Need Help!


    I have some problem on my Toshiba M645 Laptop.
    The blue screen "Reference by Pointer" came out when I played the video while doing
    another graphic works and P2P uTorrent [HDD read & write hard in the same time].

    I was already do "sfc /scannow" in command prompt and it said
    "Windows Resource Protection did not find any integrity violations".
    Maybe it was caused by driver problem, please check my dump files & help.
    Thanks in advance.

    Laptop: Toshiba Satellite M645-1014X
    OS: Windows 7 Ultimate x64 OEM Toshiba
    CPU: Intel Core i5 M560 2.67GHz
    RAM: Samsung 4GB 2x2 Dual Channel
    HDD: Hitachi 500GB
    VGA: Intel HD Graphics, NVIDIA Geforce GT330M 1GB
    SOUND: Realtek High Definition Audio
      My Computer


  2. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #2

    May I bump once.
    Hope someone can find out what caused my blue screen and the solution.
    Thanks.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Excuse me, someone check dumpfiles for me please.
    Thank you in anticipation.
    Sorry for bump twice. m(_ _)m
      My Computer


  4. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Somebody who read this topic,
    please analyze dumpfiles or given some clue.
    Thanks again, regards.
      My Computer


  5. Posts : 507
    Windows 7 Ultimate x64 SP1
       #5

    Hello,
    Don't use any cleaning registry software unless you know what you are doing because it can mess up your windows.

    Your latest dmp = REFERENCE_BY_POINTER (18) = usual caused by 3rd drivers.

    Then enable driver verifier to stress out your drivers.
    If there is any driver violation your windows will crash, then attach the new files here.
    Driver Verifier - Enable and Disable

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 18, {0, fffffa8008dcc790, 2, fffffa80077e7818}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46411 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    REFERENCE_BY_POINTER (18)
    Arguments:
    Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
    Arg2: fffffa8008dcc790, Object whose reference count is being lowered
    Arg3: 0000000000000002, Reserved
    Arg4: fffffa80077e7818, Reserved
        The reference count of an object is illegal for the current state of the object.
        Each time a driver uses a pointer to an object the driver calls a kernel routine
        to increment the reference count of the object. When the driver is done with the
        pointer the driver calls another kernel routine to decrement the reference count.
        Drivers must match calls to the increment and decrement routines. This bugcheck
        can occur because an object's reference count goes to zero while there are still
        open handles to the object, in which case the fourth parameter indicates the number
        of opened handles. It may also occur when the object’s reference count drops below zero
        whether or not there are open handles to the object, and in that case the fourth parameter
        contains the actual value of the pointer references count.
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x18
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002e6cfdc to fffff80002ed5740
    
    STACK_TEXT:  
    fffff880`033fcb58 fffff800`02e6cfdc : 00000000`00000018 00000000`00000000 fffffa80`08dcc790 00000000`00000002 : nt!KeBugCheckEx
    fffff880`033fcb60 fffff800`031c6635 : 00000000`00000000 00000000`00084081 fffffa80`070f5f10 fffffa80`00084081 : nt! ?? ::FNODOBFM::`string'+0x46411
    fffff880`033fcbc0 fffff800`02ffd08b : fffffa80`070f5f18 00000000`00000001 00000000`00000000 dfffffff`00000631 : nt!MiSegmentDelete+0xa1
    fffff880`033fcc00 fffff800`02ffd6fd : 00000000`00000000 00000000`00000080 fffffa80`040f29e0 fffffeff`00000012 : nt!MiProcessDereferenceList+0x23b
    fffff880`033fccc0 fffff800`03179c06 : fffdfff7`cd6f6fdb fffffdff`fffffeff cdff99b7`fdffebff ff7fffff`ffffffff : nt!MiDereferenceSegmentThread+0x10d
    fffff880`033fcd40 fffff800`02eb3c26 : fffff880`009e9180 fffffa80`0416cb60 fffff880`009f3fc0 dfffffef`bf3effff : nt!PspSystemThreadStartup+0x5a
    fffff880`033fcd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+46411
    fffff800`02e6cfdc cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+46411
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x18_nt!_??_::FNODOBFM::_string_+46411
    
    BUCKET_ID:  X64_0x18_nt!_??_::FNODOBFM::_string_+46411
    
    Followup: MachineOwner
    ---------
      My Computer


 

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