Mouse freezes up, upon restart getting BCCode:1e BSOD


  1. jspies
    Posts : 4
    Windows 7 Professional 64bit
       New #1

    Mouse freezes up, upon restart getting BCCode:1e BSOD


    When I restart the computer I get this BSOD. Also when I wake my computer from sleep mode the cursor is freezed up. After the restart widows boot again and I'm asked whether to start in safe mode or not. I start windows in normal mode, then everything is working normal again, until I wake up the computer again.
    System Information
    Windows 7 Professional Version 6.1.7600 build 7600
    System Manufacturer: Gigabyte
    System Model: X58A-UD9
    BIOS Version/Date: Award software International, Inc. F1 04/19/2010
    Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz 3.19
    SMBios version: 2.4
    Virtual Memory: 16GB
    Installed Memory: 8.00GB
    64-Bit Operating system

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8000356EF9A
    BCP3: 0000000000000000
    BCP4: 000000000000004E
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    If needed I can post the Minidump file as well.
    Help please!
    Last edited by jspies; 03 Dec 2010 at 06:56. Reason: Uploaded Dump file and System Diagnostics report
      My Computer
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer
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  4. jspies
    Posts : 4
    Windows 7 Professional 64bit
    Thread Starter
       New #3

    I still did not get any answer on this thread after I posted the dump file, can someone please help
      My Computer
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  6. wilywombat
    Posts : 660
    win7
       New #4

    jspies, welcome to the forums. You will not be able to get help unless you follow the instructions that yowanvista has directed you to in the post above. There are people who will look at your dumps and advise , but I'm afraid it is down to you to post the required information as required.
      My Computer
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  7. Hopalong X
    Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       New #5

    Requested thread be moved to Crashes and Debugging section.

    Mike
      My Computer
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