Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD BCCode 1a

01 Dec 2010   #1
ow213

Windows 7 64 bit
 
 
BSOD BCCode 1a

Hi, I'm really sorry but I don't know how to get the BSOD dump - I'm quite a computer novice. My laptop's relatively new (2 months) and I've had BSOD problems since I got it. They were always BCCode 7f before, and it was recommended I got rid of ZoneAlarm which seemed to help. But then today I got this new BSOD with a new BCCode 1a. (I've noticed some problems when playing music and the sound crackles for a second - may it could be something to do with this?) Thank you very much for any help you can give

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA800325D700
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
.
01 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
01 Dec 2010   #3
ow213

Windows 7 64 bit
 
 
UPDATE: zip file

Thanks! Have now uploaded the zip file.
My System SpecsSystem Spec
.

01 Dec 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Your actual dump file is not included in the upload. Can you zip it and upload to us? Without the actual dump it is difficult to analyze the crash. However, I can make a few recommendation for troubleshooting.

I recommend that you uninstall AdAware and uninstall Spybot. Third party anti-malware programs can cause conflicts and corruption. To replace these two programs, download and install Malwarebytes (free) and use it as an on demand scanner. MBAM runs well with Win 7 and MSE.

Uninstall Norton/Symantec using this removal tool: Tool. Norton is known cause of BSOD's on some Win 7 systems. Make sure Windows Firewall is turned on.

My System SpecsSystem Spec
01 Dec 2010   #5
ow213

Windows 7 64 bit
 
 

Oh sorry! I hope this is better. It is the folder that was created when I did the dump - haven't changed it at all. Thank you very much!
My System SpecsSystem Spec
01 Dec 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ow213 View Post
Oh sorry! I hope this is better. It is the folder that was created when I did the dump - haven't changed it at all. Thank you very much!
Sorry still no dmp try this method


If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
01 Dec 2010   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

The dump file is still missing. Do a search of your C: drive for ""*.dmp" (without the quotation marks). If you find any .dmp files, copy them to your desktop, zip them and upload them. Do you have a cleaning program running? If so make sure it is set not to delete dump files.

I have added some information to my post above. I am going through the other files you included and I see that you have many outdated drivers loaded on your system and obsolete software running. Outdated drivers can and do cause memory corruption and crashes. I will post these drivers that need updating in about an hour. I have some errands I have to run; but I will be back and finish.
My System SpecsSystem Spec
01 Dec 2010   #8
ow213

Windows 7 64 bit
 
 

Ok, I saved it in another location but I don't think that's changed anything...sorry, I really am not very up-to-speed...thank you all so much for your help!
My System SpecsSystem Spec
01 Dec 2010   #9
ow213

Windows 7 64 bit
 
 

Ok, these are the files that came up when I searched for .dmp - hopefully they're the ones. It would be weird if there were lots of old software on the computer because it's quite new and I havent really been putting any more software on, however, it was a display computer (got it a bit cheaper that way!) and so the store might have put stuff on it. Really very grateful for your help!
My System SpecsSystem Spec
01 Dec 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Unfortunately, those are text files and not the dumps files. Here are the dumps that we need: C:\Windows\Minidump\102510-25552-01.dmp; C:\Windows\Minidump\102610-25100-01.dmp; 110410-26130-01.dmp; 100110-27003-01.dmp, etc. There are more. See if you can find those files with the extension .dmp; those are the actual dumps and those are what we need. These are listed in $evtx_app_dump.txt file that you uploaded.
My System SpecsSystem Spec
Reply

 BSOD BCCode 1a




Thread Tools




Similar help and support threads
Thread Forum
three different BSOD during 2 nights bccode 1A and bccode 24 and D1
play computer games during day and sleeping at night. forget to windows key + L during the night so that the system doesnt get that affected by errors and programs. what do i need to do? i downloaded the sf diagnostic tool and grab all function. where do i post it?
BSOD Help and Support
BSOD:: BCCode: 116; BCCode: f4 (mostly f4)
Hard drive failed in late October, replaced with SSD. Started getting BSOD whenever doing anything graphical (flash in a web browser, or a game) in November. Tried Driver Fusion (|MG| Driver Fusion (Driver Sweeper) 1.4.0 Download) and installiing older NVIDIA drivers, this reduced the...
BSOD Help and Support
BSOD during high bandwith situations. Bccode a, bccode b1.
I've completely reinstalled my system from the ground up twice over this last weekend. Still gettin the BSOD's at least daily. Here's a zip of the latest dump. It seems to really only BS when I'm running high bandwith/ memory. I.E. videogames/teamspeak/Pandora simultaneously My system is an ...
BSOD Help and Support
Frequent/randon BSODs. once BCCode =3b, once BCCode =1e,
Frequent and randon BSODs. once BCCode =3b, once BCCode =1e, others unknown. Dell precision 380 w/ 4GB. Upgraded OS to WIN 7 Premiun Home 64 bit in June 2012 (from XP Pro). WIN 7 Premium Home Family Pack (upgrade). Using Windows Security Essentials. Have scanned frequently. Also downloaded and...
BSOD Help and Support
BSOD from new memory card, BCCode:d1 & BCCode:fc
x64 full retail around 4 year old comp The memory I use on my PC is: "Corsair TWIN2X4096-8500C5D Dominator 4GB 2 X 2GB PC2-8500 1066MHz 240-Pin DDR2 CL5 Dual Channel Desktop Memory" Wanting more memory I decided to to place: "OCZ DDR2 PC2-8500 Platinum 4GB Edition Dual Channel *EOL" ...
BSOD Help and Support
BCCode 101 BSOD
Howdy--just got my new PC and it is BSOD every 1-30 minutes... (sometimes BSOD--sometimes just freezes the screen and need to reboot) I can gaurentee it to happen if I go to facebook and play zynga poker--but it will happen randomly otherwise. The problem signature follows: Problem signature:...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App