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Windows 7: Windows failed to load, problem may be AVG?

01 Dec 2010   #11
zacksterus

Windows 7 Ultimate x64
 
 

dfx,
I'll let you know .... i'm trying uninstall from control panel on windows 7 machine now.


My System SpecsSystem Spec
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01 Dec 2010   #12
Metrolens

Windows 7 Home Premium 64bit
 
 

System Restore brought my Desktop back to life.

And, my laptop initially did NOT come back after attempting two System Restore points. Then, it mysteriously did come back. So my data is fine.

I've disabled all AVG updates on both computers. Will this be sufficient to stop the crashes? Or is it wise to uninstall AVG completely from both?
My System SpecsSystem Spec
01 Dec 2010   #13
zacksterus

Windows 7 Ultimate x64
 
 

i shut down avg updates on the vista machine, but the stupid popup that avg needs to restart came back. I just keep hitting postpone for now (keep clicking 60 minutes but keeps popping up every 5). Windows 7 machine is now rebooting from control panel removal of avg (and avg identity protection). Will let you know how that works in just a couple minutes.
My System SpecsSystem Spec
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01 Dec 2010   #14
dfvx990mq321pl

Windows 7 Home Premium 64-bit
 
 

Over at AVG forums, they're trying to get a workaround/fix to this as well. Here's one promising one:
Free Antivirus | Forum - Found a Workaround (or Fix) for the Win 7 crashing issue

Basically to go into command prompt and rename all avg .exe and .bak files. Can someone explain how to do that using cmd? I don't know commands other than the very basic ones, like cd.


Edit: Nevermind, I figured it out. And I misunderstood the fix, it actually meant to rename all .exe files to .bak files.

And it didn't work for my desktop, unfortunately.
My System SpecsSystem Spec
01 Dec 2010   #15
zacksterus

Windows 7 Ultimate x64
 
 

OK, uninstalled avg from control panel - restarted - back up and running great...no AVG.....although avg identity protection will not remove from control panel...will try the other program to remove that if it becomes a problem....been using avg for years and first time i've ever had a problem....but don't need problems like crashing my comps...not sure what i'll use now...gots to find something....ok, time to try removing avg from this vista machine
My System SpecsSystem Spec
01 Dec 2010   #16
Metrolens

Windows 7 Home Premium 64bit
 
 

Btw, it did not crash a third computer, with Windows XP Home 32 bit.
My System SpecsSystem Spec
01 Dec 2010   #17
dfvx990mq321pl

Windows 7 Home Premium 64-bit
 
 

Hmm, I tried uninstalling through control panel but it failed to remove it.
My System SpecsSystem Spec
01 Dec 2010   #18
Anleck

Windows 7 Ultimate x64
 
 

dfvx990mq321pl - uninstall in safe mode (AVG should not be active). I had to remove it the same way.


Just in-case this helps anyone find an answer -

Had the same problems as reported , using last known good config did not help.
Re-installed windows and programs - installed AVG last (doh) - it updated and restarted.
Problem back.
Using last known good config got windows working again this time.
Now AVG was still giving me messages about needing to run first scan etc, however there were no active AVG modules.
Removed in safe mode as AVG uninstall was getting stuck on a log file that was apparently in use.
My System SpecsSystem Spec
01 Dec 2010   #19
Kanjuro

Windows 7 Home Premium 64bit
 
 

Same thing just happen to me and I just uninstall AVG through control panel. AVG updated, ask me to restart and I did. Start up did not start up and computer restarts. Windows 7 start up fix activated and I system restore. Did this twice with AVG and same thing happen. So I restore once more and uninstall AVG through control panel which solve my problem.
My System SpecsSystem Spec
01 Dec 2010   #20
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Yes, it is safe to do that. Usually the tool does a more thorough job. I recommend that you download Revo Uninstaller (free) and use it to remove AVG.
My System SpecsSystem Spec
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 Windows failed to load, problem may be AVG?




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