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Windows 7: BSOD ntfs.sys Win7

02 Dec 2010   #1
sig331

Windows 7 Home Premium 64 bit
 
 
BSOD ntfs.sys Win7

I hate that my first post has to be a request for help, but here it goes.

I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows.

System info:
HP Pavilion dv7
Windows 7 Home Premium x64, OEM
System age is about 3 months, same goes for the OS
No OS reinstalls

I have attached the necessary output.

Thanks in advance.


My System SpecsSystem Spec
.
02 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sig331 View Post
I hate that my first post has to be a request for help, but here it goes.

I have an HP Pavilion dv7 notebook. Twice over the last week it has given me the BSOD, the message only stays up briefly, but one thing I have caught is a reference to ntfs.sys. The system then tries reboot, but says it cannot find a hard drive, the diagnostic tools and BIOS all say no HDD. Powering down and back up normally will get me back to windows.

System info:
HP Pavilion dv7
Windows 7 Home Premium x64, OEM
System age is about 3 months, same goes for the OS
No OS reinstalls

I have attached the necessary output.

Thanks in advance.

No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
02 Dec 2010   #3
sig331

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post

No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?
My System SpecsSystem Spec
.

02 Dec 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sig331 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

No DMP included try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
Odd, the minidump folder does not exist on this machine. Maybe windows isn't catching the crash?

Try configuring your control panel like this pic
My System SpecsSystem Spec
02 Dec 2010   #5
sig331

Windows 7 Home Premium 64 bit
 
 

The write event log option is already checked.
My System SpecsSystem Spec
Reply

 BSOD ntfs.sys Win7




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