Help: Frequent Blue Screen


  1. Posts : 4
    Windows 7 Home Premium 64 bit
       #1

    Help: Frequent Blue Screen


    I have a Windows 7 Home Premium 64 bit OS installed on my computer. Recently, my computer has experienced very frequent bluescreen, with the information provided as follows:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF800032D0D91
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    The above problem happens more frequently when I use cable to connect to the internet than using wireless internet, and more frequently with a video chatting than without it. Not sure whether there are any connections between the problem, wireless internet and video chatting.

    Surprisingly, I don't have the permission to upload the dump file, although I am the only user of the computer.

    Is there anyone here can help me... I am driven mad by this stupid problem.... Thank you in advance.

    By the way, the problem only appears recently (within 10 days or so), and I have used this computer for nearly 3 months. I didn't change any configurations recently, except installed some updates of Windows downloaded from the microsoft website.

    Additional information:

    My Windows 7 is:
    - x64
    - original installed OS on the system
    - an OEM

    - What is the age of system (hardware)? 3 months
    - What is the age of OS installation (have you re-installed the OS?) 3 months, no I haven't re-install it.
    Last edited by mbssky; 30 Nov 2010 at 06:21.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thanks, yowanvista, I have modified the post as required.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    If you have any Zone Alarm software remove it


    Code:
    BugCheck 7F, {8, 80050031, 6f8, fffff800032d0d91}
    
    Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    I have removed Zone Alarm, and the computer has not experienced bluescreen till now. Thank you very much.
      My Computer


  6. Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    There is no bluescreen ever since I removed ZoneAlarm, thanks, yowanvista. And hope this follow-up feedback may provide some help to others.
      My Computer


 

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