Windows does not boot. Please help


  1. Posts : 4
    Windows 7 Home Premium 32bit
       #1

    Windows does not boot. Please help


    Just yesturday my computer programs began freezing and not responding on me until the computer completely froze so I restarted.

    After that when I try to boot up my computer, after loading the compact logo the screen turns black after that.

    So I used system restore, back up my data and reverted back to "out of box" setting. Everything was fine until it began freezing again.

    So I restarted again, this time it holds at the "windows is starting up logo". I did a diagonostic and it said that the Short DSP or whatever it was failed. I tried going to the system recovery options but it doesn't load. It just shows background and no windows.

    Could someone help me please?
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 284
    Windows 7 Professional 64bit
       #3

    I would remove the HD, put it in an external enclosure, boot a good computer and run chkdsk /r on the drive.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    For successive freezing, I would recommend to check the rams first . Remove the rams , clean the edges and insert those again . It should boot up now .
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    If i failed to mention before the computer i have is a compaq intel laptop
    yowanvista said:
    I can't because the windows for the restore screen doesn't appear. It just shows the background, like i said before. "I would remove the HD, put it in an external enclosure, boot a good computer and run chkdsk /r on the drive" Can you please explain how this would work please? I'm kind of a noob
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:40.
Find Us