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Windows 7: BOSD caused by ntoskrnl.exe

04 Dec 2010   #1
paraman009

W 7 home 64b
 
 
BOSD caused by ntoskrnl.exe

Hi everyone,


Last monday my sony vaio (model: VPCEB1S8E), suddenly couldn't open shortcuts and programs etc...


I did manage to restore him to a date 2 days before the problems.


But then i got a BSOD caused by ntoskrnl.exe (minidump).



Then i restored/recovered my c station 2x.


After that i got the same problem, so i did a full system recovery and still got the bleu screen.



Then i did a hardware check through f10 and it found no problems, yesterday i runned memtest86 for 10 cycles and still no problem.


What can i do next i'm really desperate!!

Here are the bosd's



Sorry for my bad English,



Kind regards, Nicolas


My System SpecsSystem Spec
.
04 Dec 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, paraman, and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
04 Dec 2010   #3
paraman009

W 7 home 64b
 
 

can i make a health report in the safe mode because after i log on in normal mode i get the bsod
My System SpecsSystem Spec
.

04 Dec 2010   #4
Total

Windows 10 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by paraman009 View Post
can i make a health report in the safe mode because after i log on in normal mode i get the bsod
I had this error - my video card was failing - can you get another video card to try ??
My System SpecsSystem Spec
04 Dec 2010   #5
paraman009

W 7 home 64b
 
 

the problem is that i have a sony vaio, so i can't change the videocard

i hope it is not a hardware error so i can fix it myself, but if i can't i will send him to sony because a still have warranty, the laptop is only 4 months old!
My System SpecsSystem Spec
04 Dec 2010   #6
Total

Windows 10 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by paraman009 View Post
the problem is that i have a sony vaio, so i can't change the videocard

i hope it is not a hardware error so i can fix it myself, but if i can't i will send him to sony because a still have warranty, the laptop is only 4 months old!
did you try and uninstall the graphics driver ,then re-install with the lastest ?
My System SpecsSystem Spec
04 Dec 2010   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Don't worry about the health report for now. We can go with what we have. Your dumps do not give a specific cause; but they indicate memory corruption.

I find an almost guaranteed BSOD maker on your system. Uninstall any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Outdated drivers can and do cause memory corruption and BSOD's. I find the following out of date drivers loaded on your system. One is quite obsolete. Update or eliminate these drivers.
Quote:
ArcSoftKsUFilter.sys Mon May 25 04:27:31 2009 - ArcSoft Magic-i Visual Effect, http://www.arcsoft.com/public/download.asp.Update this driver or uninstall ArcSoft.

btusbflt.sys Tue Jun 09 17:46:26 2009 - Widcomm Bluetooth USB Filter by Broadcom, Broadcom.com - Downloads & Support. Update this driver.

risdsne64.sys Wed Jul 01 00:50:14 2009 - RICOH PCIe SD/MMC Driver. Downloads | Ricoh Global. Update this driver.

SFEP.sys Fri Aug 03 01:35:53 2007 - Sony Firmware Extension Parser driver. Sony eSupport - Electronics - Select Your Model. This driver is way obsolete.Update this driver or uninstall the utility.
How to find drivers -
Quote:
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page:
Drivers and Downloads

Uninstall sptd.sys and take care of the above drivers. Reboot and see how your system does. Let us know and if you get another BSOD, upload it.
My System SpecsSystem Spec
04 Dec 2010   #8
paraman009

W 7 home 64b
 
 

thanx for the answers, i will give it a try tomorrow morning.
My System SpecsSystem Spec
04 Dec 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Update us and let us know. I also suggest you download Malwarebytes (free), install it, update it, and run a malware scan.
My System SpecsSystem Spec
05 Dec 2010   #10
paraman009

W 7 home 64b
 
 

i can't locate the drivers ( first time i have to do that)

i have removed deamon tools en then no sptd.sys where found

malwarebytes showed no problems
My System SpecsSystem Spec
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 BOSD caused by ntoskrnl.exe




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