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Windows 7: Random BSODs related to NetIO.sys

04 Dec 2010   #1

Windows 7 Ultimate x64
Random BSODs related to NetIO.sys

Hello, I upgraded my system to Windows 7 Ultimate x64 a month or two ago from Windows XP Pro.

Ever since the upgrade, I have been getting random BSODs that can occur when the system is completely idle (while I am at work) or while it is busy. It does not seem to have any sort of pattern.

I looked at the dmp files myself and it looks to be related to netio.sys (although I am by no means an expert at reading dmp files).

I have tried reinstalling Windows to no avail. I also disabled the onboard NIC I was using and started using a PCI Linksys NIC but have the same issue, although it seems less frequent now.

I have tested the memory with memtest86+ (no errors) and have run a chkdsk /r on the system disk for good measure (no errors).

I realize my system is fairly old for Windows 7 (around 5 years), but it was high-end when I bought it and I have upgraded the processor since then, so I believe it should be capable of running the OS. I never have any performance issues, it is just the BSODs.

Assistance greatly appreciated!

My System SpecsSystem Spec
04 Dec 2010   #2

Windows 7 Ultimate 32 bit

Welcome to the forum. Sorry you are having trouble. I looked at your three most recent dumps. They are virtually identical.

To begin your troubleshooting, I recommend that you uninstall Daemon Tools. It uses a driver, found in your dump, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview.

You have another almost guaranteed BSOD maker running, Zone Alarm. ZA is a well documented, known cause of BSOD's on many Win 7 systems. Uninstall Zone Alarm completely using this removal tool: ZA is very likely the reason for seeing netio.sys blamed. Make sure Windows Firewall is turned on.

You have yet another almost guaranteed BSOD maker:
 ASACPI.sys   Sun Mar 27 22:30:36 2005
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
XP software that is not upgraded for Win 7 will not run on a Win 7 system except in the XP mode. You have some out dated drivers loaded on your system including some XP drivers. Out of date drivers can and do cause memory corruption and BSOD's. Update or eliminate the following drivers.
nvm62x64.sys Fri Oct 17 17:01:06 2008 - nVidia Ethernet Networking Driver (nForce chipset driver). Drivers - Download NVIDIA Drivers. Update your chipset drivers.

nvraid.sys Wed May 20 02:39:40 2009 - nVidia nForce RAID Driver. Drivers - Download NVIDIA Drivers. Update this driver.

RTKVAC64.SYS Thu Jun 18 15:37:20 2009 - RealTek AC'97 Audio CODECs Driver v.A4.00 for Windows Vista, Windows Vista 64-bit. Realtek. Update this driver.

SaiK0728.sys Fri Jan 18 13:28:04 2008
- Saitek Hid Driver, Download drivers and software for Saitek products. Update this driver or unstall the software. It is XP software.

Si3114r5.sys Fri Nov 21 02:34:37 2008
- Silicon Image driver. Silicon Image - Support. Update the driver or uninstall the software.

SiRemFil.sys Wed Oct 18 18:20:39 2006 - Silicon Image driver. Silicon Image - Support. Update or install this software.

SiWinAcc.sys Mon Nov 01 15:23:29 2004 - Silicon Image driver - comes with package for the SIxxxx drivers. Silicon Image - Support. Update or install this software.
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
- - To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper.

After you follow all the above suggestions, reboot and see how your system runs. Update us and let us know. If you get another BSOD, upload it to us and we will go from there.

My System SpecsSystem Spec
04 Dec 2010   #3

Windows 7 Ultimate x64

I will try the mentioned fixes and post back the results. Thank you!
My System SpecsSystem Spec

04 Dec 2010   #4

Windows 7 Ultimate 32 bit

You are very welcome. I have finished the analysis and added more information. If you need help with the drivers, please post.
My System SpecsSystem Spec
04 Dec 2010   #5

Windows 7 Ultimate x64

Wow. I had no idea that many drivers were outdated. I did a clean install of Windows 7 and most of those were installed via Windows Update. I had assumed that since my hardware is fairly old that Windows 7 would've been able to install the required drivers without going to manufacturer's websites. Now I know not to assume in the future. Thanks again.
My System SpecsSystem Spec
04 Dec 2010   #6

Windows 7 Ultimate x64

For the nForce4 SLI chipset drivers, Nvidia doesn't have Win7 drivers available. Should I use the Vista x64 drivers?
My System SpecsSystem Spec
04 Dec 2010   #7

64-bit Windows 8.1 Pro

Yes, just be sure to install it in Vista compatibility mode...

Compatibility Mode
My System SpecsSystem Spec

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