Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Every launch - can't even boot in Safe Mode

05 Dec 2010   #1
Trailerman

 
 
BSOD Every launch - can't even boot in Safe Mode

Hi

As of a couple of hours ago, I am getting a blue screen every single time I boot my system. I have tried a system restore, windows startup repair (from the Windows 7 DVD) and runnning Mem Test. Memtest finds no errors, startup repair finds no errors and the system restore completed without issue but did not fix the problem.

When I try and boot into safe mode, I get to the login window, but as soon as I log in I get a blue screen with IRQL_NOT_LESS_OR_EQUAL, generally with no other file referenced. If I try and boot in normal mode the same thing happens and on one ocassion I also saw storport.sys mentioned on the blue screen.

Because I am unable to boot into Windows, I am unable to reinstall any drivers or remove any drivers, or do anything else to the OS.

I have been into the system BIOS and have disabled all my poeripherals (onboard audio, serial port etc.). I have physically also unplugged all USB devces apart from my keyboard and mouse, and have disconnected/removed all hard drives and DVD drives, floppy drive, audio card, second graphics card etc. In other words I've stripped the system down to the bare bones. I am still getting the same BSOD's every time I start the system.

Please can anyone help me diagnose the issue or advise on what I should do next. The issue started whilst I was browsing the web and the system crashed. Prior to that it has run perfectly for the last few weeks. No new hardware has been installed.

OS is Windows 7 Ultimate (64bit). System is about 18 months old, and my Win7 install is about 3 months old. Aside from a few Nvidia graphics driver issues which I resolved a few weeks ago, the system has generally been rock solid. CPU is Intel QX9770, 4GB Ram.

Many many thanks in advance for any help or advice.

Jules


My System SpecsSystem Spec
.
05 Dec 2010   #2
PooMan UK

Windows 7 Ultimate 64bit
 
 

Normally IRQL_NOT_LESS_OR_EQUAL errors are due to an overheating CPU or bad memory. Or sometimes some other hardware and or driver failure. Try reseating your CPU cooler (replace the thermal paste if you can)
Also if you have 2 sticks of memory try them 1 at a time, or if your really fortunate to have some other memory spare try that. This is where I would start pal
My System SpecsSystem Spec
05 Dec 2010   #3
Trailerman

 
 

Thanks Pooman.

I just pulled the RAM and tested it with only one stick at a time in the system. It behaved exactly the same, so I'd say that plus the memtest I ran previously suggests the RAM is ok.

I just saw Storport.sys mentioned in the bluescreen again. I presume this is a storage driver. Problem is, I have no access to the OS, so how do I remove/repair/reinstall it?

I guess it could be the CPU, but I can run diagnostics outside Windows repeatedly without any issues. As soon as I log into Windows it crashes at the exact same moment without fail, so I'm figuring it's more likley to be a driver issue. I just don't know how to resolve driver issues if I can't get into the operating system.

Thanks again for your help - any suggestions very gratefully received.

Jules
My System SpecsSystem Spec
.

05 Dec 2010   #4
PooMan UK

Windows 7 Ultimate 64bit
 
 

I've had a look around and there is allot of talk on hotfixes for your problem, but this isn't going to help as you can't get into windows. Have you tried updating your BIOS ?
My System SpecsSystem Spec
05 Dec 2010   #5
Trailerman

 
 

BIOS was updated 3 weeks ago to the latest build. I'm pretty sure that's not the issue as it's been running great since then.

Is there any way of perhaps removing storport.sys from the system via a CMD prompt and forcing Windows to reload it or reinstall it? Just a desperate suggestion as the thought of a complete reinstall is too depressing to contemplate.

Really appreciate your help.

Jules
My System SpecsSystem Spec
05 Dec 2010   #6
Trailerman

 
 

Just tried running SFC /scannow on the system drive to see if it would fix any corrupt system files, but got a message saying there was a "system repair pending" and the system needed to boot into windows before I could run SFC.

Of course I can't boot into windows, so I seem to be stuck in a viscious circle of blue screens and ineffective repair attempts.

Anyone have any ideas ....? I'm guessing the lack of responses means I'm most likely looking at a reinstall.

Many thanks

Jules
My System SpecsSystem Spec
06 Dec 2010   #7
chiznitz

Windows 7 64bit Premium
 
 

Hrm I see your post is only a day old. I have this exact same thing happening to me starting today. I did run a virus scan on a file (turbo tax 2010 from newsserver) and didn't get a positive so I ran it. Computer restarted and now I'm at exact same symptoms as you.

Can't even get into safe mode, sometimes i see the storport.sys blue screen other times it lets me enter my login but then never displays the the start bar and taskmgr won't run either.
My System SpecsSystem Spec
07 Dec 2010   #8
Trailerman

 
 

It came down to a reinstall for me.

I replaced storport.sys manually, checked the drive, removed/disabled all superfluous hardware, ran memtest etc., but the issue never went away. I also wasn't able to run sfc /scannow, which is supposed to fix corrupted system files. In my case it refused to run because a system repair was pending.

Without the ability to even boot into safe mode, you're kind of screwed. It looks like something messed with Windows, perhaps even a virus, but I couldn't find a way to get around it. If there's good news, at least (in my case) there were no hardware issues. The fresh install is running fine.

Sorry I can't be more helpful.

Jules
My System SpecsSystem Spec
Reply

 BSOD Every launch - can't even boot in Safe Mode




Thread Tools




Similar help and support threads
Thread Forum
BSOD Every launch after replacing hdd- can't even boot in Safe Mode
Had to replace hard drive on husband's new computer, put in another Seagate Barraccuda 500. Now getting BSOD on every boot with Stop: 0x0000007b error. Can't even boot in safe mode to make any recommended changes. Anyone experienced this problem too, or have any advice on how to fix it?
BSOD Help and Support
BSOD when trying to boot in normal mode, safe mode works fine
My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message Windows resource protection found corrupt files but was unable to fix some of them. I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone...
BSOD Help and Support
BSOD on boot up and in safe mode
My computer is crashing every few minutes. It is a wonder how I got this post up. I received a cache manager bsod as well as a mfehidk.sys bsod. I have also received multiple errors. Here are today's event id 41 bug check errors EventData BugcheckCode 52 BugcheckParameter1 0x50853 ...
BSOD Help and Support
Cannot access Safe Mode but can boot in Safe Mode with Networking
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt. Safe Mode with Networking loads normally. Any ideas or advice? The...
BSOD Help and Support
Disk boot failure, can launch to safe mode through boot menu
I left my computer asleep. When I awoke it, it froze up, so I restarted it and it told me I had a disk boot failure, insert boot disk. If I reboot, and press f8 to get a boot menu from the bios, I can select the drive that has windows on it. If I do not intervene beyond this, it will boot to...
BSOD Help and Support
BSOD on boot even in Safe Mode
Hi, Last couple of weeks have noticed that it takes longer to access directories on my hard drives (both internal and USB). Could take up to a minute to access a directory. Then Last night the laptop started the following. - Boots to the Windows Loading screen and sits for a few mins. -...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:20.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App