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Windows 7: -.- Help??

05 Dec 2010   #1
Hartsbell

Windows 7 Home Premium 64-bit
 
 
-.- Help??

I've had a lot of computer problems lately and I did a system restore yesterday because of a virus and everything that was going wrong and today, I was redownloading some of my stuff and my computer shuts down randomly then a blue screen pops up stating that there's something wrong with my BIOS. I then restart my computer and everything loads up great until I get to login. I put in my password and this error comes up "Your account has been disabled. Please see your system administrator." I'm on the administator account, and I don't know what to do anymore. My computer is farely new, I got it in August which isn't that long ago. How am I able to sign back on and what about the "BIOS error"?


My System SpecsSystem Spec
.
05 Dec 2010   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.
My System SpecsSystem Spec
06 Dec 2010   #3
Hartsbell

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by whs View Post
My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.
My System SpecsSystem Spec
.

06 Dec 2010   #4
myzr7

Windows 7 Ulti. x64
 
 

Quote   Quote: Originally Posted by Hartsbell View Post
Quote   Quote: Originally Posted by whs View Post
My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.
Have you tried logging on with last known good configeration. Its on the same list as safe mode.
My System SpecsSystem Spec
06 Dec 2010   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by Hartsbell View Post
Quote   Quote: Originally Posted by whs View Post
My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.
As I suggested, put those virus scanners on a stick and run them from there in safe mode. No need to get into your admin account in normal mode.
My System SpecsSystem Spec
06 Dec 2010   #6
Hartsbell

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by Hartsbell View Post
Quote   Quote: Originally Posted by whs View Post
My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.
As I suggested, put those virus scanners on a stick and run them from there in safe mode. No need to get into your admin account in normal mode.
Everytime I try to sign in on safe mode as well I get BSOD.
My System SpecsSystem Spec
06 Dec 2010   #7
Hartsbell

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by myzr7 View Post
Quote   Quote: Originally Posted by Hartsbell View Post
Quote   Quote: Originally Posted by whs View Post
My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.
Have you tried logging on with last known good configeration. Its on the same list as safe mode.
I did try and I still got the BSOD.
My System SpecsSystem Spec
06 Dec 2010   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Hmm, that does not sound too good. If you have no images, I am afraid you are candidate for a reinstall. Sorry.
But for the future, you may want to adopt imaging. Then you would be back in business in no time. Here are a few tutorials I made which give you a starting point:

Imaging with free Macrium
https://www.sevenforums.com/tutorials...trategies.html
My System SpecsSystem Spec
06 Dec 2010   #9
Hartsbell

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by whs View Post
Hmm, that does not sound too good. If you have no images, I am afraid you are candidate for a reinstall. Sorry.
But for the future, you may want to adopt imaging. Then you would be back in business in no time. Here are a few tutorials I made which give you a starting point:

Imaging with free Macrium
https://www.sevenforums.com/tutorials...trategies.html
Thanks,
My System SpecsSystem Spec
06 Dec 2010   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

No problem. Keep us informed how you are making out.
My System SpecsSystem Spec
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 -.- Help??




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