Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random restarts.

05 Dec 2010   #1
jrmanderson

Windows 7 Home Premium 64bit
 
 
Random restarts.

I have the random restart on Windows 7 that everyone has been complaining about. I have attached a zip file containing the information requested in BSOD - Posting Instructions. Can someone tell me what the problem may be? Thanks!


My System SpecsSystem Spec
.
05 Dec 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, jrmanderson.

Update NVidia driver:

Driver c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.9045, 10.82 MB (11,341,216 bytes), 8/5/2009 6:50 PM)

If it continues with random restart, we can go from there.
My System SpecsSystem Spec
05 Dec 2010   #3
jrmanderson

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
Welcome to SF, jrmanderson.

Update NVidia driver:

Driver c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.9045, 10.82 MB (11,341,216 bytes), 8/5/2009 6:50 PM)

If it continues with random restart, we can go from there.

I am using a television with my video card. When I update the driver it no longer sees my television. Any ideas?
My System SpecsSystem Spec
.

05 Dec 2010   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

When you reboot, do you see ANYTHING on the monitor (the bios passing by) before you lose your video?

Can you reboot into safe mode and see your video?
My System SpecsSystem Spec
05 Dec 2010   #5
jrmanderson

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
When you reboot, do you see ANYTHING on the monitor (the bios passing by) before you lose your video?

Can you reboot into safe mode and see your video?

Thanks for your help Lemur! Are you certain that the NVidia drivers are causing the BSOD? I have no experience with the dump files so I have know idea what is causing the BSOD.

Let me give you some more detail. I bought a Galaxy GeForce 8400 GS graphics card because it has an S-Video output I can connect to my old TV. It works fine with the graphics drivers that came with the card. When I update to the latest NVIDIA drivers my TV is no longer detected by the NVIDIA software. My monitor still works fine. Even if I force it to thinking the tv is there it still doesn't see it.

If you're sure it is the video drivers I may have to try a different card.
My System SpecsSystem Spec
05 Dec 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

It's possible. One way to be sure. Run it on the monitor for a while. If you don't get the random restarts, the driver is the culprit.
My System SpecsSystem Spec
Reply

 Random restarts.




Thread Tools




Similar help and support threads
Thread Forum
BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E )
I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today :( so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I...
BSOD Help and Support
Need help with Random Restarts
Hi everyone My one testing machine at work keep ons restarting with BSOD. I've now done a fresh install, and have not installed anything yet. I though a clean install may have helped. Was busy instsalling SP1 and bang, happened again. Can someone maybe help met out?
BSOD Help and Support
Random restarts
Hi, Lately I've been having an issue with my computer randomly restarting...It happens right after I start the computer up, I'll get on the internet to check email, and it will shut down and restart, after this it usually doesn't happen again for the rest of the computer use, only the first time...
General Discussion
Random Restarts
Hello SevenForums, i really need some help...i just started having problems with my pc it seems it's getting restarted really often...here si the event log: Event xmlns="Error"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> ...
BSOD Help and Support
Random Restarts
My computer keeps on randomly restarting and when it starts back up this comes up WINDOWS HAS RECOVERED FROM AN UNEXPECTED SHUTDOWN Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem:
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App