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Windows 7: lockups BSODs and spontaneous reboots

06 Dec 2010   #1

windows 7
lockups BSODs and spontaneous reboots

I have been having these problems for the last 3 days. No new programs installed, no new hardware installed.
(submitting then will add more info with edit since it just rebooted the last time I tried to make this post)

Windows 7 64 bit
System is less than 1 year old (not sure exact age)
Retail version of Win 7
The only OS installed when system was built

I have tried swapping the ram with my wife's computer (identical system) mine still has the problems and hers is still fine.

I updated all of our systems to MSE about sometime in July I think when my wife was having BSOD issues (hers is still running fine since then).

Another issue (also just happened again while reading other posts here) is the browser will freeze, it says it has stopped responding and the browser window greys out. After 20-30 seconds or so it starts working again. It does not always start working again, sometimes it locks up solid needing a reboot or sometimes reboots itself after a long pause.

My System SpecsSystem Spec
06 Dec 2010   #2

Windows 7 Ultimate 32 bit

I looked at your four most recent dumps; all are the error code and nearly identical. They blame a Windows system file which is very likely not the real cause.
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e06000 PsLoadedModuleList = 0xfffff800`03043e50
Debug session time: Mon Dec  6 10:19:19.221 2010 (GMT-5)
System Uptime: 0 days 0:20:48.015
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8005c70330, fffffa8005c70610, fffff800031815d0}

Probably caused by : csrss.exe

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8005c70330, Terminating object
Arg3: fffffa8005c70610, Process image file name
Arg4: fffff800031815d0, Explanatory message (ascii)

Debugging Details:

PROCESS_OBJECT: fffffa8005c70330

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  fffff88002123b78 -- (.exr 0xfffff88002123b78)
ExceptionAddress: 00000000776f5702
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 00000000009c0ff8
Attempt to write to address 00000000009c0ff8

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.




ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  00000000009c0ff8

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ae0e0

00000000`776f5702 ??              ???

00000000`776f5702 ??              ???

00000000`776f5702 ??              ???

BUGCHECK_STR:  0xF4_C0000005

fffff880`021230f8 fffff800`03202652 : 00000000`000000f4 00000000`00000003 fffffa80`05c70330 fffffa80`05c70610 : nt!KeBugCheckEx
fffff880`02123100 fffff800`031ab3e3 : ffffffff`ffffffff fffffa80`05f9cb60 fffffa80`05c70330 fffffa80`05c70330 : nt!PspCatchCriticalBreak+0x92
fffff880`02123140 fffff800`0313380c : ffffffff`ffffffff 00000000`00000001 fffffa80`05c70330 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17946
fffff880`02123190 fffff800`02e75993 : fffffa80`05c70330 fffff800`c0000005 ffffe415`515a6595 fffffa80`05f9cb60 : nt!NtTerminateProcess+0x20c
fffff880`02123210 fffff800`02e71f30 : fffff800`02eb0dbc fffff880`02123b78 fffff880`021238e0 fffff880`02123c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`021233a8 fffff800`02eb0dbc : fffff880`02123b78 fffff880`021238e0 fffff880`02123c20 00000000`009c2290 : nt!KiServiceLinkage
fffff880`021233b0 fffff800`02e75d82 : fffff880`02123b78 00000000`000116e4 fffff880`02123c20 00000000`009c1d68 : nt!KiDispatchException+0x53b
fffff880`02123a40 fffff800`02e748fa : 00000000`00000001 00000000`000116e4 00000000`00000001 00000000`00000004 : nt!KiExceptionDispatch+0xc2
fffff880`02123c20 00000000`776f5702 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`009c1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776f5702


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner

1: kd> lmtsmn
start             end                 module name
fffff880`0102f000 fffff880`01086000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d6b000 fffff880`02df5000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03a1f000 fffff880`03a35000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03b19000 fffff880`03b2e000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00eb9000 fffff880`00ec4000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`042cf000 fffff880`042da000   appliand appliand.sys Fri May 28 07:54:10 2010 (4BFFAEE2)
fffff880`041e5000 fffff880`041ed000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`03b13000 fffff880`03b19000   AsIO     AsIO.sys     Mon Apr 06 03:21:08 2009 (49D9AD64)
fffff880`0795d000 fffff880`07968000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e86000 fffff880`00e8f000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e8f000 fffff880`00eb9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`043d5000 fffff880`043f7000   AtiHdmi  AtiHdmi.sys  Thu Jan 28 20:03:36 2010 (4B6233E8)
fffff880`04807000 fffff880`04ffc000   atikmdag atikmdag.sys Tue Oct 26 22:29:53 2010 (4CC78EA1)
fffff880`03b2e000 fffff880`03b79000   atikmpag atikmpag.sys Tue Oct 26 22:14:23 2010 (4CC78AFF)
fffff880`017f0000 fffff880`017f8000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`0109d000 fffff880`010a9000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02cbf000 fffff880`02cc6000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03b02000 fffff880`03b13000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03d98000 fffff880`03db6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00670000 fffff960`00697000   cdd      cdd.dll      unavailable (00000000)
fffff880`00c4c000 fffff880`00c76000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d20000 fffff880`00de0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cc2000 fffff880`00d20000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`014fe000 fffff880`01571000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`011f0000 fffff880`011f9000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`03a00000 fffff880`03a10000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0618f000 fffff880`0619d000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03ae4000 fffff880`03b02000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03ad5000 fffff880`03ae4000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015d8000 fffff880`015ee000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`060a5000 fffff880`060c7000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0643b000 fffff880`06444000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0619d000 fffff880`061a9000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`061a9000 fffff880`061bc000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06424000 fffff880`06430000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`040d5000 fffff880`041c9000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03aca000 fffff880`03ad5000   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
fffff880`00ec4000 fffff880`00ed8000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01582000 fffff880`0158c000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0143a000 fffff880`01474000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0162b000 fffff880`01675000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`040c0000 fffff880`040cd000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`033e2000 fffff800`0342b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04046000 fffff880`0406a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`06430000 fffff880`0643b000   HidBatt  HidBatt.sys  Mon Jul 13 19:31:06 2009 (4A5BC3BA)
fffff880`06400000 fffff880`06419000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06419000 fffff880`06421080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`065e0000 fffff880`065ee000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03cd0000 fffff880`03d98000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0168f000 fffff880`01698000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`042e2000 fffff880`042f1000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06152000 fffff880`06160000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba8000 fffff800`00bb2000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04311000 fffff880`04354000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`014e4000 fffff880`014fe000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`060c7000 fffff880`060cc200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`060ea000 fffff880`060fe000   LHidFilt LHidFilt.Sys Tue Nov 10 06:46:17 2009 (4AF95289)
fffff880`06027000 fffff880`0603c000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0616d000 fffff880`06181000   LMouFilt LMouFilt.Sys Tue Nov 10 06:46:23 2009 (4AF9528F)
fffff880`061bc000 fffff880`061df000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`065ee000 fffff880`065fe000   LUsbFilt LUsbFilt.Sys Tue Nov 10 06:46:27 2009 (4AF95293)
fffff880`00ca1000 fffff880`00cae000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`03a10000 fffff880`03a1f000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`06181000 fffff880`0618f000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`042f1000 fffff880`04300000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06160000 fffff880`0616d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e6c000 fffff880`00e86000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c89000 fffff880`02cb6000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`07569000 fffff880`07579000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`03db6000 fffff880`03dce000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03dce000 fffff880`03dfb000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03c00000 fffff880`03c4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03c4e000 fffff880`03c71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02d24000 fffff880`02d2f000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01086000 fffff880`01090000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01486000 fffff880`014e4000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03abf000 fffff880`03aca000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0167d000 fffff880`0168f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0169e000 fffff880`01790000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`00fe9000 fffff880`00ff5000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0424a000 fffff880`04279000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043c0000 fffff880`043d5000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c74000 fffff880`02c83000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01790000 fffff880`017f0000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02d2f000 fffff880`02d40000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03ab3000 fffff880`03abf000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e06000 fffff800`033e2000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01241000 fffff880`013e4000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02cb6000 fffff880`02cbf000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02c4e000 fffff880`02c74000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`03bcf000 fffff880`03bec000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`011db000 fffff880`011f0000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fa1000 fffff880`00fd4000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`011f9000 fffff880`01200000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e5c000 fffff880`00e6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01571000 fffff880`01582000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`074c3000 fffff880`07569000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04200000 fffff880`0423d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cae000 fffff880`00cc2000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03a35000 fffff880`03a59000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04279000 fffff880`04294000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04294000 fffff880`042b5000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`042b5000 fffff880`042cf000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a62000 fffff880`03ab3000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02d09000 fffff880`02d12000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d12000 fffff880`02d1b000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02d1b000 fffff880`02d24000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`042da000 fffff880`042e1c00   RimSerial_AMD64 RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 (492ADDCD)
fffff880`040cd000 fffff880`040d5000   RootMdm  RootMdm.sys  Mon Jul 13 20:10:47 2009 (4A5BCD07)
fffff880`0603c000 fffff880`06054000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0406a000 fffff880`040c0000   Rt64win7 Rt64win7.sys Wed Jun 23 05:10:45 2010 (4C21CF95)
fffff880`06000000 fffff880`06027000   SbieDrv  SbieDrv.sys  Sun Oct 17 18:42:23 2010 (4CBB7BCF)
fffff880`01000000 fffff880`0102f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`07579000 fffff880`07584000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`041ed000 fffff880`041f9000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`00c76000 fffff880`00c93000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01675000 fffff880`0167d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`010ac000 fffff880`011d2000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`07856000 fffff880`078ec000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07400000 fffff880`07467000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07584000 fffff880`075b1000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0430f000 fffff880`04310480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`075b1000 fffff880`075c3000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02d5e000 fffff880`02d6b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02d40000 fffff880`02d5e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`00ed8000 fffff880`00eec000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`060fe000 fffff880`06152000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`04354000 fffff880`04366000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`060cd000 fffff880`060ea000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06422000 fffff880`06423f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`041d4000 fffff880`041e5000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04366000 fffff880`043c0000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`041c9000 fffff880`041d4000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03b79000 fffff880`03bcf000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04300000 fffff880`0430f000   VClone   VClone.sys   Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`01090000 fffff880`0109d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02cc6000 fffff880`02cd4000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`06446000 fffff880`065e0000   viahduaa viahduaa.sys Mon Aug 17 07:20:43 2009 (4A893D0B)
fffff880`02cd4000 fffff880`02cf9000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00fd4000 fffff880`00fe9000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0158c000 fffff880`015d8000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00de0000 fffff880`00dfb000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02cf9000 fffff880`02d09000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eee000 fffff880`00f92000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f92000 fffff880`00fa1000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`0034f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`03bec000 fffff880`03bf5000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`011d2000 fffff880`011db000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`061df000 fffff880`06200000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`078ec000 fffff880`0795d000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015ee000 fffff880`015fc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01474000 fffff880`01480000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01230000 fffff880`01239000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`013e4000 fffff880`013f7000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
I find one obsolete driver on your system. Update or eliminate this driver, reboot and let's see how your system runs. If you get another BSOD, upload and we will start looking at hardware.
RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 - Virtual Serial Port driver for Blackberry. Research In Motion - Products. Update this driver or uninstall the Blackberry software.
My System SpecsSystem Spec
06 Dec 2010   #3

windows 7

Thanks for the response Carl. I was unable to locate an update for that driver. I did have the latest version of the desktop software installed a couple months ago but I guess it did not include an updated driver. I just deleted all of it for now. I'll let you know when it crashes again. Also, I have noticed that on occasion my F drive does not show up. I'm keeping an eye on it for now, may try unhooking it if the driver did not make a difference.
My System SpecsSystem Spec

09 Dec 2010   #4

windows 7

Ok I removed the driver and program and still had the same problems. I then noticed that my F: drive seemed to disappear each time the computer would start to act up. I then removed the F: drive and put it in an external enclosure. The drive still seemed to die once in a while but no more computer issues with it attached with USB instead of in the computer itself. I have had it out totally for a couple of days without a single BS or freezeup or reboot. Looks like it was just a dying HDD that somehow was creating the problem (on the plus side it gave me an excuse to upgrade that 500GB tertiary drive to another 2TB) . Thank you very much for your help Carl, you saved me a lot of work by translating the dump files. Reps have been given.
My System SpecsSystem Spec
09 Dec 2010   #5

Windows 7 Ultimate 32 bit

Great detective work on your part. A bad HD can definitely cause system problems and BSOD's. Good find. Thank you for reporting back with the solution and thank you for the rep. I am glad that I could help; although you did the work and found the problem.
My System SpecsSystem Spec

 lockups BSODs and spontaneous reboots

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