-.- Help??

I've had a lot of computer problems lately and I did a system restore yesterday because of a virus and everything that was going wrong and today, I was redownloading some of my stuff and my computer shuts down randomly then a blue screen pops up stating that there's something wrong with my BIOS. I then restart my computer and everything loads up great until I get to login. I put in my password and this error comes up "Your account has been disabled. Please see your system administrator." I'm on the administator account, and I don't know what to do anymore. My computer is farely new, I got it in August which isn't that long ago. How am I able to sign back on and what about the "BIOS error"?

whs said:

My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.

whs said:

Hartsbell said:

whs said:

My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.

As I suggested, put those virus scanners on a stick and run them from there in safe mode. No need to get into your admin account in normal mode.

Everytime I try to sign in on safe mode as well I get BSOD.

myzr7 said:

Hartsbell said:

whs said:

My guess would be that you still have the virus. You can try to scan with Malwarebytes and Superantispyware. If you cannot download them on the defunct system. put them on a USB stick with another system and run them in safe mode from there. If that does not help, you may have to reinstall.

My problem with that is I can't log in on any account. I'm on the administrator account and it says that my account has been disable. Everytime I load in safe mode I start to log in and the BSOD pops up again.

Have you tried logging on with last known good configeration. Its on the same list as safe mode.

I did try and I still got the BSOD.

whs said:

Hmm, that does not sound too good. If you have no images, I am afraid you are candidate for a reinstall. Sorry.
But for the future, you may want to adopt imaging. Then you would be back in business in no time. Here are a few tutorials I made which give you a starting point:

Imaging with free Macrium
https://www.sevenforums.com/tutorials...trategies.html

Thanks,