Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD crashing my brand new system, help!

07 Dec 2010   #21
ddaigle

Windows 7 Home Edition, 64 bit
 
 

Well usually they are just random. I play quite a few games on my rig, such as Call of Duty, World of Warcraft etc. EVERY single time I click the WOW launcher to do updates to the game, within 30 seconds I get the BSOD. As I said before, typically it's just completely random. Sometimes I'm not playing any games at all, it just happens. Let me make it happen again. Once I do, what step exactly do you want me to do to get you the info.


My System SpecsSystem Spec
.
07 Dec 2010   #22
Jonathan_King

Windows 7 Professional x64
 
 

If it crashes again, follow the jcgriff2 directions, so that it will include Event Logs.

https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
07 Dec 2010   #23
ddaigle

Windows 7 Home Edition, 64 bit
 
 

Round 4
My System SpecsSystem Spec
.

07 Dec 2010   #24
Jonathan_King

Windows 7 Professional x64
 
 

I'm not sure why no new minidumps are being written, although a full memory dump seems to have been written. It can be found in C:\Windows, and is named memory.dmp.

If you want, you can zip that up, and upload it to Rapidshare: RapidShare AG, Cham, Switzerland

If that's too much of a hassle, I recommend going ahead with disabling the network adapter.
Code:
Event[97]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2010-12-07T20:33:47.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000014, 0x0000000000000002, 0x0000000000000000, 0xfffff8800167c2f8). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120710-14211-01.
My System SpecsSystem Spec
07 Dec 2010   #25
ddaigle

Windows 7 Home Edition, 64 bit
 
 

Ok, so I opened the wow launcher like I normally do before a crash and immediately disabled the network adapter. It sat there for quite a while before I decided to re-enable the adapter and within 5 seconds, there was a BSOD again.
My System SpecsSystem Spec
08 Dec 2010   #26
Jonathan_King

Windows 7 Professional x64
 
 

It sounds as if the network adapter is bad. I suggest that you purchase a new one.

Here's a good PCI Express x1 Ethernet card: Newegg.com - SIIG Single Port Gigabit Ethernet PCIe adapter Model CN-GP1021-S1

You can also get a cheaper one that's for PCI instead: Newegg.com - Rosewill RC-402 10/100Mbps PCI LAN Card 1 x RJ-45 - Also Supports WINDOWS VISTA READY

I'd get the second one, personally, but if all your PCI slots are full, you may need to go with PCI-e x1 instead.
My System SpecsSystem Spec
10 Dec 2010   #27
ddaigle

Windows 7 Home Edition, 64 bit
 
 

Hey, I wanted to report back to you and let you know that installing a secondary ethernet adapter solved the issue. I went as far as completely replacing the motherboard with a brand new one (of the exact same make and model) and continued getting the same error. Apparently it's just some driver conflict but it's definitely related to the ethernet adapter on the mobo as you said. Even though I couldn't solve the driver related issue, your help pointed me in the direction for the overall fix! Thanks so much.
My System SpecsSystem Spec
11 Dec 2010   #28
Jonathan_King

Windows 7 Professional x64
 
 

Thanks for the update, I'm glad to hear it.

Good luck with your computer, and let us know if you need anything else.
My System SpecsSystem Spec
Reply

 BSOD crashing my brand new system, help!




Thread Tools




Similar help and support threads
Thread Forum
BSOD over and over with brand new system build...
Hello all, I saw the YouTube video saying to come here for help with BSOD concerns. I've attached what I understand to be dump files. Sure hope someone out there can help identify if I have hardware or driver issues. Any guidance is greatly appreciated, as I'm getting ready to pull my hair out...
BSOD Help and Support
Brand New PC Crashing Once A Day Mostly 5min After StartUp !
Hi Folks I'm afraid my first post here is a cry for help but hopefully things will improve. I bought a new PC over a month ago to replace an aged Medion machine. During the first week of use I reckon I suffered maybe 30 BSOD's so back it went to the shop. The shop had never seen anything...
BSOD Help and Support
BRAND NEW Laptop Keeps Crashing
Hello. I received my new laptop from DELL around July 1st. Its XPS 15Z i7 core 2620M @ CPU 2.70GHZ I was pretty excited to use it. However it started crashing the first day with BSOD. Imagine my frustration... I blamed on the installation of wrong version of software( 32bit instead of...
BSOD Help and Support
Brand New System but.... BSOD?? Need some help pls!
Dear all, Just two days ago, I went out and got myself all the components for my new PC, My specs as follows: AMD X1090T B.E Asus Crosshair 4 Extreme Corsair HX850W Geil DDR3 1750Mhz Ram 2x4GB @dual channel EVGA GTX 570 HD 1 TB Western Digital Cavair Blue
BSOD Help and Support
BSOD hell on brand new system
I keep getting BSODs on my new system. This is quite literally a brand new, clean system, built from the ground up. The screens come at seemingly random times (even when the computer is sitting idle) as there is nothing we are doing the same each time. We have gone through and updated every last...
BSOD Help and Support
Gateway SX2841 Brand New Crashing
Hey Guys! I recently got a new GatewaySX2841 and have been installing some freeware without trouble. However, when I installed AVG and restarted the desktop pc it popped up a blue screen after logging-in. After that happened I ran it in safe mode and uninstalled AVG. This didn't help either. The...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:56.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App