hi all thanks for reading my thread
im abit of a noob to windows 7 so bare with me.
i dont know why obviously.lol but everytime i go to create a new folder i get a message saying wibushell64/ fatal error.
my destop and windows explorer hangs then refreashes. its becoming a real pain in the ass.
any help really needed.
thanks
DJ
thanks for moving the post guys, and not telling me as you can clearly see ive been a member for like half a day. well 51 views and still no imput from no one. pretty sure this cant be a certified site.
Run a scan of Malwarebytes in safe mode
Hi djwang ... welcome to SFWe all were noobs at a time
How old your system is and for how many days this annoying situation is occurring ? Is it the same from the vert beginning ? I hope no .
After following Yowans advise if there is no malware, have a System Restore to an earlier restore point at first .
If you dont have an earlier restore point , or restoration failed to recover the situation run SFC /SCANNOW Command - System File Checker .
If the second option also fails , there is no way but a Repair Install .
Try our suggestions and report back with results :)
sorry guys for being so frustrated. i know everyones here to help. sorry. cant do a system restore. i have not had the probblem since i first had windows 7 its been around for like 4 days now. ive used avg to scan for viruses no joy their i have also done a windows repair as directed in this site installing the windows 7 disc then selecting up grade and following the procedure same error message appears when i try to create a new folder any where on my system. wibushellex64 fatal error -undocumented/internal. strange i will try the free version of malwarebytes and see what happens next..... thanks for your replys
DJ
No problem, let us know what malwarebytes does for you.
ran the malware program nothing found. did a repair , still here, also did an elevated command prompt scan sfc /sannow and found no problems.
looks like a complete install again but its not so easy as my hard drive ia a ocz revo drive pci-e.
Last edited by djwang; 09 Dec 2010 at 08:30.
Have you updated AVG lately?
I've read that AVG updates have been causing some crashes, for a test you can un-install AVG, re-run the above suggestions and see if that helps.
For testing purposes and interm protection try MSE, you can go back to the AV of your choice afterwards.
Assuming AVG gets their problem worked out.
To be honest, I haven't read up on the AVG crashes symptoms or fixes, you might give it a search first.
Let us know if your making any progress.
i installed avg 2011 5 days ago. could be a possibility. i have unistalled it now. problem still persists , but when in safe mode it does nt . i have also disabled all the start up services, and services using msconfig.exe ran as administrator.....Guess what ?
wibushell64 WB6 fatal error undocumented-internal does nt appear when i restart the computer and create a folder on my desktop.
problem gone, but i cant use all my programs because some services are down is their a tried and tested way or software that can stop, ,start ,optimize this process of illimination.
because every service i reenablke i then have to restart the computer. its gonna take for ever.......arrrhhhhhhhhhhhh !!!!
any ideas as this may lead to a solution ?
Last edited by djwang; 09 Dec 2010 at 10:19.
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