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Windows 7: crashes, no bsod

08 Dec 2010   #1
thetruenorth

windows7 Home Premium 64 oem
 
 
crashes, no bsod

had a lot of crashes, try posted fixes & finally did a total system recovery install 12/8/10( disks provided by manufacturer)
2 hrs into new machine & they started again
Errors in P&R report suggest keyboard & mouse
switch keyboards to manufacture's (cheapie) & mouse is up to date & win7 compliant.
As far as i can tell all drivers seem to be up to date.
starting to loose my hair over this.
any help is more than greatly appreciated

Specs
System Manufacturer/Model Number ACER M5811 OS windows7 Home Premium 64 oem CPU DualCore Intel Core i5 650, 3333 MHz (25 x 133) Motherboard Foxconn H57M01 Memory 6071 MB Graphics Card(s) ATI Radeon HD 4600 Series (1024 MB) Sound Card ATI Radeon HDMI @ ATI RV710/730/740 - High Def Monitor(s) Displays Acer AL1916W [19" LCD] (6290AE094010) Screen Resolution N/A Hard Drives ST31000528AS (1000 GB, 7200 RPM, SATA-II)
WDC WD10EADS-00P8B0 (931 GB, IDE)







My System SpecsSystem Spec
.
08 Dec 2010   #2
thetruenorth

windows7 Home Premium 64 oem
 
 

& 2 more crashes since first posting
My System SpecsSystem Spec
09 Dec 2010   #3
thetruenorth

windows7 Home Premium 64 oem
 
 

a little help please
My System SpecsSystem Spec
.

10 Dec 2010   #4
wish

Windows 7 Ultimate x64 SP1
 
 

Go to device manager and see if there is any yellow exclamation, so you need to install the proper driver for its device.
My System SpecsSystem Spec
10 Dec 2010   #5
thetruenorth

windows7 Home Premium 64 oem
 
 

Thank you for your reply.
There,s no conflicts in the device manager.
I've attacked a report compiled this morning.
In the system diagnostic report it states the error 'tv_ConfigMgrErr24' & I've searched through Google & can't find anything relevant to this system. ( of course my debugging skills are pretty much non-existent)
According to Driver Genius all my drivers are up to date.
this is happening after a fresh install & with no load at all. Last crash the only thing i was doing was on the web. before I reinstalled & tried various security programs all with no efect.
again thanks for your reply
Cheerz
My System SpecsSystem Spec
10 Dec 2010   #6
wish

Windows 7 Ultimate x64 SP1
 
 

Hi,
There is no .dmp files in your attachment, take a look at folder C:\Windows\Minidump\

And make sure your system is set to create dump files.
Set MiniDump
My System SpecsSystem Spec
10 Dec 2010   #7
thetruenorth

windows7 Home Premium 64 oem
 
 

set the mini dump as you suggested, I not sure this will help , the system crash just turns itself off, there is no bcod or time for it to write the dump, just a hard crash then a restart asking what mode to start in
My System SpecsSystem Spec
10 Dec 2010   #8
thetruenorth

windows7 Home Premium 64 oem
 
 

just had another crash, the only program running was firefox.
& there is no minidump folder under C:\Windows\Minidump\
attached a copy of the error
My System SpecsSystem Spec
10 Dec 2010   #9
wish

Windows 7 Ultimate x64 SP1
 
 

Honestly, it's difficult for me to diagnose your problem without dmp file.
Start with uninstall your Eset Antivirus completely and replace it with MSE.
http://www.microsoft.com/security_essentials/

Perform system file checker:
Right click Command Prompt → run as admin → sfc /scannow

Then update/reinstall your Intel Gigabit Network Adapter
http://downloadcenter.intel.com/
My System SpecsSystem Spec
10 Dec 2010   #10
thetruenorth

windows7 Home Premium 64 oem
 
 

had another crash while downloading security_essentials/ but we had a BSOD, first one,
here's the minidump
hopefully there's some help in it, I'll continue on with your advice
My System SpecsSystem Spec
Reply

 crashes, no bsod




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