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Windows 7: On wake up from sleep mode, cursor freeze up

09 Dec 2010   #1

Windows 7 Professional 64bit
On wake up from sleep mode, cursor freeze up

When I restart from sleep mode (power saving mode, computer not running at all) the cursor freezes up. I then have to restart the computer with the keyboard. Then I get this BSOD. After the restart widows boot again and I'm asked whether to start in safe mode or not. I start windows in normal mode, then everything is working normal again, until I wake up the computer again.
System Information
Windows 7 Professional Version 6.1.7600 build 7600
System Manufacturer: Gigabyte
System Model: X58A-UD9
BIOS Version/Date: Award software International, Inc. F1 04/19/2010
Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz 3.19
SMBios version: 2.4
Virtual Memory: 16GB
Installed Memory: 8.00GB
64-Bit Operating system

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP2: FFFFF8000356EF9A
BCP3: 0000000000000000
BCP4: 000000000000004E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Additional Info:
I reinstalled the original OS version after having BSOD's.
The last software that was loaded onto the system was the updated driver for USB3, this work well for a while then the problem started again.

My System SpecsSystem Spec
09 Dec 2010   #2

Windows 10 Pro x64, Arch Linux

This latest crash was caused by AppleCharger.sys. It is a driver so the motherboard can charge Apple hardware such as iPhones or iPods.

Update it from your manufacturer's website

Probably caused by : AppleCharger.sys ( AppleCharger+26c0 )
My System SpecsSystem Spec
14 Dec 2010   #3

Windows 7 Professional 64bit

Yowanvista, In windows/drivers/Applecharger.sys I deleted the ".sys" and replaced it with ".Bak". Now I don't get any BSOD's. Thanks very much for showing the culprit, though I still have a problem when waking the computer from sleep mode with the mouse the cursor freezes up. Keyboard is working fine at this stage and can reboot using the keyboard. After booting up cursor works fine. I unplugged and reininsert the the mouse usb cable in different USB slots, but still not working after waking PC. I used the USB 3 & 2 ports.
My System SpecsSystem Spec


 On wake up from sleep mode, cursor freeze up

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