On wake up from sleep mode, cursor freeze up


  1. jspies
    Posts : 4
    Windows 7 Professional 64bit
       New #1

    On wake up from sleep mode, cursor freeze up


    When I restart from sleep mode (power saving mode, computer not running at all) the cursor freezes up. I then have to restart the computer with the keyboard. Then I get this BSOD. After the restart widows boot again and I'm asked whether to start in safe mode or not. I start windows in normal mode, then everything is working normal again, until I wake up the computer again.
    System Information
    Windows 7 Professional Version 6.1.7600 build 7600
    System Manufacturer: Gigabyte
    System Model: X58A-UD9
    BIOS Version/Date: Award software International, Inc. F1 04/19/2010
    Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz 3.19
    SMBios version: 2.4
    Virtual Memory: 16GB
    Installed Memory: 8.00GB
    64-Bit Operating system

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8000356EF9A
    BCP3: 0000000000000000
    BCP4: 000000000000004E
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Additional Info:
    I reinstalled the original OS version after having BSOD's.
    The last software that was loaded onto the system was the updated driver for USB3, this work well for a while then the problem started again.
    Last edited by jspies; 09 Dec 2010 at 08:32. Reason: Update
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    This latest crash was caused by AppleCharger.sys. It is a driver so the motherboard can charge Apple hardware such as iPhones or iPods.

    Update it from your manufacturer's website


    Code:
    Probably caused by : AppleCharger.sys ( AppleCharger+26c0 )
      My Computer
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  4. jspies
    Posts : 4
    Windows 7 Professional 64bit
    Thread Starter
       New #3

    Yowanvista, In windows/drivers/Applecharger.sys I deleted the ".sys" and replaced it with ".Bak". Now I don't get any BSOD's. Thanks very much for showing the culprit, though I still have a problem when waking the computer from sleep mode with the mouse the cursor freezes up. Keyboard is working fine at this stage and can reboot using the keyboard. After booting up cursor works fine. I unplugged and reininsert the the mouse usb cable in different USB slots, but still not working after waking PC. I used the USB 3 & 2 ports.
      My Computer
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