BSoD thanks for any help


  1. Posts : 3
    windows 7 ultimate x64
       #1

    BSoD thanks for any help


    Ok having a couple bsod problems and could use your help.
    Windows 7 Ultimate x64
    recently installed OEM
    all hardware is relatively new
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi, Andrew. There are no dump files included in your uploads. Follow the instructions in this tutorial and upload the dumps. Look closely at the last part of the first post in the tutorial and make sure your system is configured to save mini dumps. If you are using a cleaning program such as Ccleaner, please make sure it is not set to delete dump files. https://www.sevenforums.com/tutorials...en-forums.html

    I recommend that you uninstall Alcohol. Alcohol uses the driver sptd.sys, which is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

    Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

    I find two out of date drivers loaded on your system. Outdated drivers can and do cause BSOD's Update these two drivers.
    irsir.sys 1/18/2008 - Serial Infrared Driver. Update this driver through Windows Update.

    Rt64win7.sys 2/26/2009 - Realtek 8101E/8168/8169 Network Driver Interface Specification 6.20 64-bit Driver. Latest PCIe GBE (GigaBit Ethernet) drivers here: http://www.realtek.com.tw/downloads/...&GetDown=false. Update this driver.
    This is the best I can do without a dump. Let us know how your system does after updating the above drivers and uninstalling sptd.sys.
    Last edited by CarlTR6; 10 Dec 2010 at 19:57.
      My Computer


 

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