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Windows 7: BSoD thanks for any help

10 Dec 2010   #1
andrewk

windows 7 ultimate x64
 
 
BSoD thanks for any help

Ok having a couple bsod problems and could use your help.
Windows 7 Ultimate x64
recently installed OEM
all hardware is relatively new


My System SpecsSystem Spec
.
10 Dec 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, Andrew. There are no dump files included in your uploads. Follow the instructions in this tutorial and upload the dumps. Look closely at the last part of the first post in the tutorial and make sure your system is configured to save mini dumps. If you are using a cleaning program such as Ccleaner, please make sure it is not set to delete dump files. https://www.sevenforums.com/tutorials...en-forums.html

I recommend that you uninstall Alcohol. Alcohol uses the driver sptd.sys, which is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

I find two out of date drivers loaded on your system. Outdated drivers can and do cause BSOD's Update these two drivers.
Quote:
irsir.sys 1/18/2008 - Serial Infrared Driver. Update this driver through Windows Update.

Rt64win7.sys 2/26/2009 - Realtek 8101E/8168/8169 Network Driver Interface Specification 6.20 64-bit Driver. Latest PCIe GBE (GigaBit Ethernet) drivers here: http://www.realtek.com.tw/downloads/...&GetDown=false. Update this driver.
This is the best I can do without a dump. Let us know how your system does after updating the above drivers and uninstalling sptd.sys.
My System SpecsSystem Spec
Reply

 BSoD thanks for any help




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