Problem Even Name: Blue Screen?

As per your suggestion, I have attached the file "Windows_NT6_BSOD_jcgriff2".
for some reason when I run the “perfmon /report” command, an error message saying that “An error occurred while attempting to generate the report…the System cannot’ find the path specified.”

Please advise me how I can resolve this issue.

Thank you very much for your help.

Cheers,
Kum

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Hi All,

This is the first time I'm using this forum and I’d really appreciate any input on the issues I’m having with my computer.

I bought this computer from Dell in the summer of 2010. [specification: System: Inspiron 580-64bits; Porcess-Intel core™i5 cpu]


This is what I’m going through with my system….

• It takes at least 5 minutes for the computer to shut down completely. This wasn’t the case in the very beginning but was evident after I installed Rogers online protection system [I hadn’t installed any programs prior to that].
• For the last two weeks I’m getting the following Blue Screen error. The computer allows me to log in and then suddenly shuts down. When I start the computer again, I’m asked whether to start Windows ‘normally’, in ‘safe mode’, or a few other options. When I start Windows normally, it’s the same blue screen error message and shut down process all over again. I thought may be there is a virus so I tried to start in the safe mode. I ran a virus scan which resulted in a couple of viruses being found and deleted along with some Spyware cookies. However, this step didn’t fix anything; the computer is still shutting down as soon as I log in and I get the blue screen error message again. I am unable to use the computer at all.
• I also noticed that there is another blue screen error message before its shut down which I couldn’t read it because its only shows for a few seconds I couldn’t even read the error message.

I really need to resolve this issue as soon as possible and would greatly appreciate if I can get detailed instructions that would help me to do that.


Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: a
BCP1: 0000027080834800
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000032E6448
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1