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Windows 7: BSOD after RAM upgrade after wake up from sleep

11 Dec 2010   #1
cncarrollton

Windows 7 Professional 64bit
 
 
BSOD after RAM upgrade after wake up from sleep

Please help, I just upgrade RAM on my laptop (3GB to 4GB), replace one 1GB with 2GB stick with the same specs but for some reason, windows 7 start getting BSOD after wake up from sleep. I ran the tool but could not find the output folder Windows_NT6_BSOD_jcgriff2 in my documents (also check with search in windows explorer for the whole system) even though it did open cmd screen and ran a lot of diagnosis, auto open my user folder with document folder highlighted. So what I have in the zip file is dump folder and PERFMON_report.html
Operating System
MS Windows 7 Professional 64-bit
CPU
Intel Mobile Core 2 Duo P7350 @ 2.00GHz 50 C
Penryn 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
Motherboard
LENOVO Base Board Product Name (CPU)
Graphics
Generic PnP Monitor @ 1280x800
BB Capture Driver
Mobile Intel(R) 4 Series Express Chipset Family
Hard Drives
313GB Western Digital WDC WD3200BEVT-22ZCT0 (SATA) 39 C


My System SpecsSystem Spec
.
11 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cncarrollton View Post
Please help, I just upgrade RAM on my laptop (3GB to 4GB), replace one 1GB with 2GB stick with the same specs but for some reason, windows 7 start getting BSOD after wake up from sleep. I ran the tool but could not find the output folder Windows_NT6_BSOD_jcgriff2 in my documents (also check with search in windows explorer for the whole system) even though it did open cmd screen and ran a lot of diagnosis, auto open my user folder with document folder highlighted. So what I have in the zip file is dump folder and PERFMON_report.html
Operating System
MS Windows 7 Professional 64-bit
CPU
Intel Mobile Core 2 Duo P7350 @ 2.00GHz 50 C
Penryn 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 531MHz (7-7-7-20)
Motherboard
LENOVO Base Board Product Name (CPU)
Graphics
Generic PnP Monitor @ 1280x800
BB Capture Driver
Mobile Intel(R) 4 Series Express Chipset Family
Hard Drives
313GB Western Digital WDC WD3200BEVT-22ZCT0 (SATA) 39 C

Several problems


1-stpd.sys use dby daemon tools and alcohol. Uninstall it

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



2-Old drivers--All these are from before win 7 was released.
Code:
bbcap.sys    11/2/2007 02:30:12    fffff880`04a26000    0x472ad204    fffff880`04a2d000            0x00007000                    
winbondhidcir.sys    6/3/2008 09:34:50    fffff880`05fe6000    0x4845568a    fffff880`05ff4000            0x0000e000                    
hidshim.sys    6/3/2008 09:34:55    fffff880`06df4000    0x4845568f    fffff880`06dfc000            0x00008000                    
b57nd60a.sys    4/26/2009 06:14:55    fffff880`05166000    0x49f4422f    fffff880`051ae000            0x00048000                    
spldr.sys    5/11/2009 11:56:27    fffff880`01a74000    0x4a0858bb    fffff880`01a7c000            0x00008000                    
GEARAspiWDM.sys    5/18/2009 07:17:04    fffff880`04a19000    0x4a1151c0    fffff880`04a26000            0x0000d000                    
AcpiVpc.sys    5/18/2009 18:19:19    fffff880`06620000    0x4a11ecf7    fffff880`06635000            0x00015000                    
amdxata.sys    5/19/2009 12:56:59    fffff880`01245000    0x4a12f2eb    fffff880`01250000            0x0000b000                    
dump_iaStor.sys    6/4/2009 20:53:40    fffff880`02e3e000    0x4a287aa4    fffff880`02f5a000            0x0011c000                    
iaStor.sys    6/4/2009 20:53:40    fffff880`012ca000    0x4a287aa4    fffff880`013e6000            0x0011c000                    
BisonC07.sys    6/19/2009 06:40:44    fffff880`022de000    0x4a3b793c    fffff880`023f8b00            0x0011ab00                    
rimspx64.sys    6/25/2009 02:13:43    fffff880`06d68000    0x4a4323a7    fffff880`06d7f000            0x00017000                    
rixdpx64.sys    6/25/2009 02:38:50    fffff880`06d7f000    0x4a43298a    fffff880`06dd6000            0x00057000                    
rimmpx64.sys    6/25/2009 03:04:18    fffff880`06d52000    0x4a432f82    fffff880`06d68000            0x00016000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-Hardware (I suspect the ram).

Run memtest
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

See what it means and what to try here.


Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try

Thanks


Ken
My System SpecsSystem Spec
11 Dec 2010   #3
cncarrollton

Windows 7 Professional 64bit
 
 

Thanks a lot for your help. I will try these recommendation and see.
My System SpecsSystem Spec
.

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 BSOD after RAM upgrade after wake up from sleep




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