New
#1
BSOD
Hello,
A couple days ago I was minding my own business when I got a BSOD. I hadn't downloaded anything. The only thing I can remember doing was watching Youtube... lol. After that I wasn't able to log into Windows without almost immediately getting the blue screen error. Sometimes though, like right now for instance, it will let me log into my Windows account without the blue screen, however some things don't work properly. For example, Google Chrome (my main internet browser) won't load any webpages. It just stays blank and white and then crashes. I'm using Internet Explorer because it still works.
As for the laptop itself, it's an HP Pavillion dv4-1465dx. I bought it like July 2009. The original OS was Windows Vista Home Premium when I purchased the laptop and then once Windows 7 64bit came out they sent me the upgrade disc. I don't remember the exact date I installed 7 but it was within the first month of it coming out.
Thanks for your help!
C.J.
*Edit* I included the perfom html file and Windows_NT6_BSOD_jcgriff2 folder.
Last edited by cjrox; 12 Dec 2010 at 15:56. Reason: included all necessary files