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Windows 7: Random BSOD - Need help working out why

12 Dec 2010   #1
Paul1981

Windows 7 Ultimate 64bit
 
 
Random BSOD - Need help working out why

Hi

Iv been getting random BSOD for a while new, iv updated drivers. Ran memtest86+ (only one pass) every thing was ok. But my motherboard biostar ta790gx 128m hasa side port of DDR2 memory for the graphics & im not sure if memtest can test that or not

I keep getting different error's & bccodes when they BSOD happen which is even confusing me more. It seams to happen most of the time if im shutting the PC down or logging off a user.

Iv attached a copy of my dump files etc & would be really great full


My System SpecsSystem Spec
.
12 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.


Quote:
Ran memtest86+ (only one pass)
Do at least 7 passes


Remove any Logmein software as the driver is outdated
Code:
LMIRfsDriver.sys        fffff880`02790000    fffff880`027a3000    0x00013000    0x487b7e50    14/07/2008 20:26:56


pcouffin.sys, a component of dvd software should be updated. The driver is from 2006
Remove the DVD software using it or upgrade to the latest version
Code:
pcouffin.sys        fffff880`04a85000    fffff880`04a99380    0x00014380    0x457584a2    05/12/2006 18:39:30
Update these drivers
Code:
RaInfo.sys        fffff880`02789000    fffff880`02790000    0x00007000    0x477e818a    04/01/2008 22:57:14 
Sentinel64.sys        fffff880`06ba2000    fffff880`06bc8000    0x00026000    0x48438fdf    02/06/2008 10:14:55   - From a software made by Rainbow technologies
The dmps point to ntkrpamp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to run driver verifier to pinpoint the faulting driver...

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.


Code:
BugCheck A, {10b000000, 2, 1, fffff8000301a330}

Probably caused by : ntkrnlmp.exe ( nt!KiRequestProcessInSwap+60 )
My System SpecsSystem Spec
12 Dec 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Paul1981 View Post
Hi

Iv been getting random BSOD for a while new, iv updated drivers. Ran memtest86+ (only one pass) every thing was ok. But my motherboard biostar ta790gx 128m hasa side port of DDR2 memory for the graphics & im not sure if memtest can test that or not

I keep getting different error's & bccodes when they BSOD happen which is even confusing me more. It seams to happen most of the time if im shutting the PC down or logging off a user.

Iv attached a copy of my dump files etc & would be really great full

OK several problems


1-sptd.sys


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Eset remove and replace with Microsoft security essentials.
http://download.eset.com/special/ESETUninstaller.exe

http://www.microsoft.com/security_essentials/

3- Old drivers needing update.

Code:
pcouffin.sys    12/5/2006 09:39:30    fffff880`04a00000    0x457584a2    fffff880`04a14380            0x00014380                    
RaInfo.sys    1/4/2008 13:57:14    fffff880`03bef000    0x477e818a    fffff880`03bf6000            0x00007000                    
Sentinel64.sys    6/2/2008 01:14:55    fffff880`03bb7000    0x48438fdf    fffff880`03bdd000            0x00026000                    
LMIRfsDriver.sys    7/14/2008 11:26:56    fffff880`03a71000    0x487b7e50    fffff880`03a84000            0x00013000                    
ISODrv64.sys    2/10/2009 04:22:18    fffff880`03668000    0x4991474a    fffff880`03686000            0x0001e000                    
Rt64win7.sys    2/26/2009 04:04:13    fffff880`04824000    0x49a65b0d    fffff880`04856000            0x00032000                    
usbfilter.sys    4/3/2009 06:39:51    fffff880`037cd000    0x49d5f587    fffff880`037d9000            0x0000c000                    
AtiPcie.sys    5/5/2009 10:00:22    fffff880`019e5000    0x4a005486    fffff880`019ed000            0x00008000                    
spldr.sys    5/11/2009 11:56:27    fffff880`01908000    0x4a0858bb    fffff880`01910000            0x00008000                    
epfwwfpr.sys    5/14/2009 08:12:55    fffff880`0262d000    0x4a0c18d7    fffff880`0264d000            0x00020000                    
eamon.sys    5/14/2009 08:30:49    fffff880`02715000    0x4a0c1d09    fffff880`027d8000            0x000c3000                    
ehdrv.sys    5/14/2009 08:32:02    fffff880`011db000    0x4a0c1d52    fffff880`011fe000            0x00023000                    
GEARAspiWDM.sys    5/18/2009 07:17:04    fffff880`037ea000    0x4a1151c0    fffff880`037f7000            0x0000d000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

My System SpecsSystem Spec
.

16 Dec 2010   #4
Paul1981

Windows 7 Ultimate 64bit
 
 

Thank you very much,

Will try what you both have said & see how i got on over the next week or two an see if the BSOD stop
My System SpecsSystem Spec
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 Random BSOD - Need help working out why




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