Random BSOD - Need help working out why

Paul1981 · 12 Dec 2010

Hi

Iv been getting random BSOD for a while new, iv updated drivers. Ran memtest86+ (only one pass) every thing was ok. But my motherboard biostar ta790gx 128m hasa side port of DDR2 memory for the graphics & im not sure if memtest can test that or not

I keep getting different error's & bccodes when they BSOD happen which is even confusing me more. It seams to happen most of the time if im shutting the PC down or logging off a user.

Iv attached a copy of my dump files etc & would be really great full

yowanvista · 12 Dec 2010

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Ran memtest86+ (only one pass)

Do at least 7 passes

Remove any Logmein software as the driver is outdated

Code:

LMIRfsDriver.sys        fffff880`02790000    fffff880`027a3000    0x00013000    0x487b7e50    14/07/2008 20:26:56

pcouffin.sys, a component of dvd software should be updated. The driver is from 2006
Remove the DVD software using it or upgrade to the latest version

Code:

pcouffin.sys        fffff880`04a85000    fffff880`04a99380    0x00014380    0x457584a2    05/12/2006 18:39:30

Update these drivers

Code:

RaInfo.sys        fffff880`02789000    fffff880`02790000    0x00007000    0x477e818a    04/01/2008 22:57:14 
Sentinel64.sys        fffff880`06ba2000    fffff880`06bc8000    0x00026000    0x48438fdf    02/06/2008 10:14:55   - From a software made by Rainbow technologies

The dmps point to ntkrpamp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to run driver verifier to pinpoint the faulting driver...

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Code:

BugCheck A, {10b000000, 2, 1, fffff8000301a330}

Probably caused by : ntkrnlmp.exe ( nt!KiRequestProcessInSwap+60 )

zigzag3143 · 12 Dec 2010

Paul1981 said:

Hi

Iv been getting random BSOD for a while new, iv updated drivers. Ran memtest86+ (only one pass) every thing was ok. But my motherboard biostar ta790gx 128m hasa side port of DDR2 memory for the graphics & im not sure if memtest can test that or not

I keep getting different error's & bccodes when they BSOD happen which is even confusing me more. It seams to happen most of the time if im shutting the PC down or logging off a user.

Iv attached a copy of my dump files etc & would be really great full

OK several problems

1-sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

2-Eset remove and replace with Microsoft security essentials.
http://download.eset.com/special/ESETUninstaller.exe

http://www.microsoft.com/security_essentials/

3- Old drivers needing update.

Code:

pcouffin.sys 12/5/2006 09:39:30 fffff880`04a00000 0x457584a2 fffff880`04a14380 0x00014380 RaInfo.sys 1/4/2008 13:57:14 fffff880`03bef000 0x477e818a fffff880`03bf6000 0x00007000 Sentinel64.sys 6/2/2008 01:14:55 fffff880`03bb7000 0x48438fdf fffff880`03bdd000 0x00026000 LMIRfsDriver.sys 7/14/2008 11:26:56 fffff880`03a71000 0x487b7e50 fffff880`03a84000 0x00013000 ISODrv64.sys 2/10/2009 04:22:18 fffff880`03668000 0x4991474a fffff880`03686000 0x0001e000 Rt64win7.sys 2/26/2009 04:04:13 fffff880`04824000 0x49a65b0d fffff880`04856000 0x00032000 usbfilter.sys 4/3/2009 06:39:51 fffff880`037cd000 0x49d5f587 fffff880`037d9000 0x0000c000 AtiPcie.sys 5/5/2009 10:00:22 fffff880`019e5000 0x4a005486 fffff880`019ed000 0x00008000 spldr.sys 5/11/2009 11:56:27 fffff880`01908000 0x4a0858bb fffff880`01910000 0x00008000 epfwwfpr.sys 5/14/2009 08:12:55 fffff880`0262d000 0x4a0c18d7 fffff880`0264d000 0x00020000 eamon.sys 5/14/2009 08:30:49 fffff880`02715000 0x4a0c1d09 fffff880`027d8000 0x000c3000 ehdrv.sys 5/14/2009 08:32:02 fffff880`011db000 0x4a0c1d52 fffff880`011fe000 0x00023000 GEARAspiWDM.sys 5/18/2009 07:17:04 fffff880`037ea000 0x4a1151c0 fffff880`037f7000 0x0000d000

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Paul1981 · 16 Dec 2010

Thank you very much,

Will try what you both have said & see how i got on over the next week or two an see if the BSOD stop