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Windows 7: Computer randomly crashing at times

12 Dec 2010   #1
Zerxer

Windows 7 x64
 
 
Computer randomly crashing at times

Alright, I've been having a problem for a few months now. I'd just be doing normal things on the computer (granted, I leave it on for a few days at a time) and the screen will just become a smear of pixels and it'll restart on me. Just got one again tonight which is why I'm posting now.

BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880097FD320

Attached is the jcgriff2 information and the Resource and Performance Monitor output.

OS: Windows 7 x64, OEM version (installed myself)
Custom-built computer, hardware in it ranges from 1 year to 2 weeks old (CPU was recently RMA'd, somehow killed it while blowing dust out of the PC).
OS has been installed since I've had this SSD, which is over a year ago now I believe.

Another issue I've been having, and am not sure if it's related to these other random crashes (since this other one I can actually reproduce at times), is outlined here: Google Chat (opened in Chrome) occasionally crashes my computer when I receive a Google Voice call - Google Chat Help

Thank you.


My System SpecsSystem Spec
.
13 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Remove any Zone Alarm software using the removal tool


Code:
BugCheck 1E, {ffffffffc0000005, fffff880097fd320, 0, 0}

Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
Remove or upgrade to the latest version of SpeedFan as its driver is oudated
Code:
speedfan.sys        fffff880`01923000    fffff880`0192a000    0x00007000    0x45168798    24/09/2006 17:26:48
My System SpecsSystem Spec
13 Dec 2010   #3
Zerxer

Windows 7 x64
 
 

I don't have any Zone Alarm software, unless there's something else I have I wasn't aware of that's part of their software. But I downloaded the removal tool anyways and ran it and nothing actually opened when I ran the exe.

Alright, I uninstalled SpeedFan. I never use it anyways, only installed it once to see something. It was never actually running, so not sure if that's part of my problem, unless a driver it installs could still harm me when inactive.
My System SpecsSystem Spec
.

13 Dec 2010   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Zerxer View Post
I don't have any Zone Alarm software, unless there's something else I have I wasn't aware of that's part of their software. But I downloaded the removal tool anyways and ran it and nothing actually opened when I ran the exe.

Alright, I uninstalled SpeedFan. I never use it anyways, only installed it once to see something. It was never actually running, so not sure if that's part of my problem, unless a driver it installs could still harm me when inactive.
NETIO.sys can be related to your Network card driver, I suggest updating the driver from the manufacturer's website

Quote:
the screen will just become a smear of pixels and it'll restart on me.
Do you mean like color distortion and random colored lines appearing?
My System SpecsSystem Spec
Reply

 Computer randomly crashing at times




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