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Windows 7: regarding Problem :BlueScreen

13 Dec 2010   #1
Scarface1zn

 
regarding Problem :BlueScreen

I'm having the same problem as this https://www.sevenforums.com/crashes-d...luescreen.html

My computer just shutsdown


My System SpecsSystem Spec
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13 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
13 Dec 2010   #3
Scarface1zn

 

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 7177

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA800A32D1A0
BCP3: 0000000080863B34
BCP4: FFFFFA800CA90C50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
well this is the exact error
My System SpecsSystem Spec
.

13 Dec 2010   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

We need the dumps files to help you, without these we cannot determine the cause
Follow the above instructions
My System SpecsSystem Spec
13 Dec 2010   #5
Scarface1zn

 

Quote   Quote: Originally Posted by yowanvista View Post
I'm stuck on the 3rd step, and to be honest I'm scared to continue

this is a new laptop and I don't wana lose it.

I have got the Windows_NT6_BSOD_jcgriff2 folder now what do I have to do next?

sorry I'm a noob
My System SpecsSystem Spec
13 Dec 2010   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Zip the Windows_NT6_BSOD_jcgriff2 folder and upload it here
My System SpecsSystem Spec
13 Dec 2010   #7
Scarface1zn

 

attached to original post
My System SpecsSystem Spec
13 Dec 2010   #8
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

You have old drivers on your system

Update your card reader drivers from the manufacturer's website
Code:
rixdpx64.sys        fffff880`08970000    fffff880`089c7000    0x00057000    0x46a9ccde    27/07/2007 14:45:50
rimspx64.sys        fffff880`08959000    fffff880`08970000    0x00017000    0x47cbc287    03/03/2008 13:19:03
Update your USB device drivers
Code:
BugCheck FE, {5, fffffa800a32d1a0, 80863b34, fffffa800ca90c50}

Unable to load image \SystemRoot\system32\DRIVERS\usbehci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by : usbehci.sys ( usbehci+5fdf )
My System SpecsSystem Spec
13 Dec 2010   #9
Scarface1zn

 

Sorry friend I'm not used to doing all this. How would I update them?

im 15 so I'm not used to this technical stuff
My System SpecsSystem Spec
13 Dec 2010   #10
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Scarface1zn View Post
Sorry friend I'm not used to doing all this. How would I update them?

im 15 so I'm not used to this technical stuff
What laptop model is this?
Go to the manufacturer's website, select the model and search for newer drivers
Download the drivers and install them
My System SpecsSystem Spec
Reply

 regarding Problem :BlueScreen




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