BSOD upon sleep/hibernate for laptop


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD upon sleep/hibernate for laptop


    Every time I close my laptop lid (or manually try to enter Sleep or Hibernate mode) my laptop won't re-awaken. When I cycle the power, it tells me that it recovered from an error, details mention a BSOD, so here I am. It's been working fine for months, problem started about two weeks ago, but I can't think of any reason why that would be the case.

    Laptop is a HP TouchSmart tm2t
    -x64
    -original was Windows 7 Home, my brother upgraded it for me to Ultimate
    -full retail, I believe
    -Laptop is about 6 months old
    -OS was installed just after I got it

    Thanks!

    Edit: Forgot perfmon. Attached.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Update your Wireless adapter drivers Intel® Driver Update Utility


    Code:
    BugCheck 9F, {3, fffffa8004fbaa20, fffff8000435d518, fffffa800a36f010}
    
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Well, it went from bad to worse after I installed the most recent Windows Updates (as I was getting ready to follow your instructions). Now I guess something's wrong with the display driver, because it boots up to just a black screen now, and now whenever I try to reset or shut down from Safe Mode it just hangs at that Shutting Down screen eternally.

    So, I think it's time to call it a day. I've backed up important files to a USB drive and am going to just format and re-install Windows from scratch sometime tomorrow. Case closed, I guess?

    Thanks for taking the time to try.
      My Computer


 

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