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Windows 7: physical memory dump erorr....

15 Dec 2010   #1
hkhafan

win7 ultimate 64x
 
 
physical memory dump erorr....

hello,
i;m buy a new hp 4520s notebook and i install win 7 64X ultimate on it,

and it's going on blue screen erorr 4time...
i atach the dump file,i want to know reason of problrm,plz help me

tanx.

my system information:

win7 64x ultimate
it's no orginaly on my system

sorry for my bad english...

-------------------------
Intel® Core™ i5-460M Processor (2.53 GHz, 3 MB L3 cache)
4gb of ram
500 GB HDD
VGA ATI radeon HD 530v


My System SpecsSystem Spec
.
15 Dec 2010   #2
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Could you please finish filling your specs?

Hard Drive (HDD)
Memory (RAM)
Processor (CPU)
Video Card

The Dump was caused by atikmpag.sys

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80041114e0, fffff88002f4ec58, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6c58 )

Followup: MachineOwner
---------

0: kd> !analyze -v
My System SpecsSystem Spec
15 Dec 2010   #3
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, hkhafan; and welocme to the forum. Your English is fine. Please read this thread, follow the instructions and post back. The additional files will help us help you better.

https://www.sevenforums.com/crashes-d...tructions.html

I suggest that you uninstall Eset using this removal tool: Tool. Your version of Eset is obsolete and the drivers are out of date. Until you know your system is running smoothly, download and install Microsoft Security Essentials in place of Eset. Make sure Windows Firewall is turned on. Let's see if this clears up your BSOD's.

My System SpecsSystem Spec
.

15 Dec 2010   #4
hkhafan

win7 ultimate 64x
 
 

Quote:
Could you please finish filling your specs?

Hard Drive (HDD)
Memory (RAM)
Processor (CPU)
Video Card

The Dump was caused by atikmpag.sys
hi DeanP:
no my hard and ram and cpu not full completly... i only watch a video clip and this eror occured...

i download drivers from hp 4520s page for win7 64x about one week,is this absoulotly cused by ati driver??
hard and ram are works fine ? or mamby hard and ram are damaged?

tanx for ure help

Quote:
Hi, hkhafan; and welocme to the forum. Your English is fine. Please read this thread, follow the instructions and post back. The additional files will help us help you better.

Blue Screen of Death (BSOD) Posting Instructions

I suggest that you uninstall Eset using this removal tool: Tool. Your version of Eset is obsolete and the drivers are out of date. Until you know your system is running smoothly, download and install Microsoft Security Essentials in place of Eset. Make sure Windows Firewall is turned on. Let's see if this clears up your BSOD's.
hi CarlTR6:

i read the thread before my post but i cant download the file.. it's download only 1kb file and not working...
i'm doing this now but i wat to sure that the harware are ok... can u tell me that?


tanx for help
My System SpecsSystem Spec
15 Dec 2010   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are welcome for the help. To upload the files, you need to zip them and then you can upload them. We can't always tell from the dump file alone. Troubleshooting is many times a process of elimination. You have to eliminate all potential causes of a crash and then you test hardware. Did you uninstall Eset? Outdated drivers can definitely cause memory corruption and crashes. Your Eset driver is out of date. Did Eset cause your crash? I cannot say. Could it be the cause? Definitely, yes.
My System SpecsSystem Spec
15 Dec 2010   #6
hkhafan

win7 ultimate 64x
 
 

yes i remove it and know i uodate the the microsoft security...
i dont have problem for upload, my problem is in downloading the Windows_NT6_BSOD_v3.03_jcgriff2_.exe file! link for downloading not working for me..
My System SpecsSystem Spec
15 Dec 2010   #7
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote:
hi DeanP:
no my hard and ram and cpu not full completly... i only watch a video clip and this eror occured...

i download drivers from hp 4520s page for Windows 7 64x about one week,is this absoulotly cused by ati driver??
hard and ram are works fine ? or mamby hard and ram are damaged?

tanx for ure help
Could you tell me the link of where you got the ATI Driver?

Is there a main language other than English you speak?
My System SpecsSystem Spec
16 Dec 2010   #8
hkhafan

win7 ultimate 64x
 
 

yes.i'm speak persian...

this is the page that i i downlod all of my driver :
Code:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145326&prodTypeId=321957&prodSeriesId=4145198&swLang=13&taskId=135&swEnvOID=4059
the driver are up to date ...
My System SpecsSystem Spec
16 Dec 2010   #9
hkhafan

win7 ultimate 64x
 
 

???
My System SpecsSystem Spec
16 Dec 2010   #10
hkhafan

win7 ultimate 64x
 
 

Quote   Quote: Originally Posted by DeanP View Post
Could you please finish filling your specs?

Hard Drive (HDD)
Memory (RAM)
Processor (CPU)
Video Card

The Dump was caused by atikmpag.sys

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80041114e0, fffff88002f4ec58, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6c58 )

Followup: MachineOwner
---------

0: kd> !analyze -v
sorry DeanP, i add the information of cpu,ram,hdd and vga in first post.
---------Intel® Core™ i5-460M Processor (2.53 GHz, 3 MB L3 cache)
4gb of ram
500 GB HDD
VGA ATI radeon HD 530v
My System SpecsSystem Spec
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 physical memory dump erorr....




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